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Dreams Natura Resort & Spa - All Inclusive

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

A spa area with a hot tub, lounge chairs, and a waterfall feature. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
Property video
A resort with multiple buildings, a pool area, and a beach. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
An indoor space with a cave-like ceiling, seating areas with cushions, a small waterfall, and tables with candles. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
A couple standing by a railing overlooking a body of water. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
Luxury
5.0 star property
8.4

Very good

Luxury family-friendly property by the ocean

At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a Swedish massage, hydrotherapy, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite Tropical View King

A hotel room with a bed, a desk, a sofa, and a coffee table.

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a desk, a chair, a coffee table, and a ceiling fan.

Junior Suite Tropical View Double

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Junior Suite Partial Ocean View King

9.0 out of 10
Wonderful
(9 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

A hotel room with two beds, a desk, a chair, a coffee table, and a ceiling fan.

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(17 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Junior Suite Ocean View King

8.8 out of 10
Excellent
(33 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a sofa, a desk, and a TV.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim-Out King

A swimming pool with a curved design, surrounded by lush greenery and a building with balconies.

Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

A swimming pool with a curved design, surrounded by lush greenery and a building with balconies.

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

A large bed with white linens, a wooden headboard, and a view of the ocean through a sliding glass door.

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

A balcony with a view of the ocean, a bathtub, and two chairs.

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim-Out King

A poolside area with a table and chairs, a lounge chair, and a view of a pool and resort buildings.

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

A poolside area with a table and chairs, a lounge chair, and a view of a pool and resort buildings.

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

A balcony with a view of the ocean, a bathtub, and two chairs.

Preferred Club Ocean Front Double

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

A hotel room with a large bed, a wooden desk, a television, and a dining area.

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

A hotel room with a large bed, a wooden desk, a television, and a dining area.

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Family Junior Suite Ocean View

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Family Suite Ocean View

A hotel room with two beds, a sofa, a desk, and a TV.

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Consider Teatro Alamos for a night out or Arrecife de Puerto Morelos National Park if you're traveling with kids. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    9 min walk - 0.5 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    21 min drive - 11.3 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    25 min drive - 13.5 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    25 min drive - 13.7 miles
  • Petempich Bay
    23 min drive - 9.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • Lobby Bar
    2 min drive
  • the cave
    4 min walk
  • Diamond Club Lounge
    1 min walk
  • The Grill
    18 min drive
  • Cusco
    18 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Local artist showcase
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000276/2025

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Grand Outlet Riviera Maya and Xoximilco are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 790 out of 1460 reviews
Rating 8 - Good. 330 out of 1460 reviews
Rating 6 - Okay. 163 out of 1460 reviews
Rating 4 - Poor. 85 out of 1460 reviews
Rating 2 - Terrible. 92 out of 1460 reviews

Reviews

Verified review

10/10 Excellent

kaytie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and wonderful staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff friendly pool excellent kid friendly
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and pool are clean
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , great for kids , very accommodating on our last day
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was awesome. But I would rate the food in buffet 3/10. Great for the family
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a trip with kids
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locatio, different variety of foods at the buffet every night
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful resort with clean amenities and friendly staffs and nice view of the ocean. I’ll recommend for anybody going to Cancun, especially with kids.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Senthuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and helpful. The building overall is well maintained however, some areas were poor repaired. The kid friendly activities is what made the stay relaxing
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Miranda Dyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful! Staff was very friendly and helpful. Food was delicious 😋
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel mas fabulous, we travel with my family, our childrens love it. they have a lot of things to do with the childrens. the food is fantastic, and you have a lot of options for dinnig. the service was great of all the staff of the hotel. they have great pools and a lot of activities for children.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Magieline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay at Dreams Natura. Our room was very clean, buffet and restaurants had great food. For the most part, the staff were very friendly and helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jarvious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We really had no complaints. We had a lot of fun.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and staff were wonderful!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall. Kids were happy with the pools and lazy river. No complaints other than I ate too much.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Danielle Leona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so helpful and friendly. The entire entertainment team were awesome, the kids had a fantastic time. Special shout out to server Lizbeth, by the second day she knew all my drink orders by heart. Loved this resort. 10/10.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Domonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay. The staff were super helpful and friendly. Just wish the food was better and had more options.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Marcela

Liked: Cleanliness, staff & service
Staff is great and everyone is very helpful and friendly. Buy the main pool ( the only pool) was closed for 2 days. They make a wedding in the pool and shut it down for everyone else. Do not recommend this resort
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO clean. Great food. Not too crowded (end June)
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! No complaints. Great resort for children.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing environment. Clean and friendly staff. Always an activity happening. Food, drinks and coffee all the time . Great for kids as well
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Pamela Michelle Baez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredible! Amazing customer service from start to finish.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ARTIGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility, rooms and all the open bars are decent. I enjoyed the pools kept open late and one of the pools open till 10pm. It seemed they had a band playing or some sort of show playing every night. Staff is very helpful and accommodating. I and kid enjoyed our stay here, will visit it again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff and activities
Stayed 5 nights in Jul 2026