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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
1 bedroom, free minibar, in-room safe, desk
Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, free minibar, in-room safe, desk

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
2 bathrooms
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Ojo de Agua Beach - 5 min drive - 2.7 miles
  • Puerto Morelos Beach - 10 min drive - 4.9 miles
  • Crococun Zoo - 13 min drive - 6.6 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Town Square
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a body treatment, a manicure/pedicure, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the gym; other things to do include basketball, kayaking, and surfing/body boarding. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Bike rentals, 2 outdoor tennis courts, and express check-in
  • Supervised childcare (surcharge), a billiards/pool table, and a gift shop
  • ATM/banking services, coworking spaces, and a front-desk safe
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Jade Resort & Spa - All Inclusive?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative, and San Jose Catholic Parish. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

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Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 669 out of 1237 reviews
Rating 8 - Good. 306 out of 1237 reviews
Rating 6 - Okay. 136 out of 1237 reviews
Rating 4 - Poor. 78 out of 1237 reviews
Rating 2 - Terrible. 48 out of 1237 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to Stay
Stayed 4 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean, room was excellent very spacious, a lot of options for dinning, coffee shop with ice-cream.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and staff!
Stayed 5 nights in May 2025

10/10 Excellent

Luana Oliveira de Aquino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice employees and good food.
Stayed 5 nights in May 2025

10/10 Excellent

Trisha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and the staff was fabulous.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , will stay here again , staff was fabulous , rooms clean and great location , 20 min from airport
Stayed 5 nights in May 2025

10/10 Excellent

Tawana

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and maintained. The staff was very nice and helpful. They made you feel very comfortable and welcoming.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brittany Marie

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, Clean High Quality very Convenient
Stayed 3 nights in May 2025

10/10 Excellent

Petrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Great staff. Delicious food
Stayed 6 nights in May 2025

10/10 Excellent

Milton Bradshaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 day experience. Grounds and rooms are well maintained. Staff was very friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Catherine Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might have been the wrong time of year to go, the beaches were covered in seaweed. Rooms were nice, friendly staff and lots of food options
Stayed 5 nights in May 2025

10/10 Excellent

Jeri A

Liked: Cleanliness, amenities, property conditions & facilities
First time at this resort. Had a great time, the pools were nice and staff around the pool were quick. Didn't care for the beach, it was rocky. Food was okay. The massages on the beach were great!
Stayed 5 nights in Apr 2025

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was convenient and good
Stayed 4 nights in Apr 2025

10/10 Excellent

Anita Sharma

Liked: Staff & service, amenities, property conditions & facilities
Very Convenient & enjoyable pool area for families to have fun.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ankita

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff and the atmosphere was family friednly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wishnaida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff & very clean.
Stayed 5 nights in Apr 2025

8/10 Good

shakira

Liked: Cleanliness, amenities, property conditions & facilities
Kid friendly, lots of activities! Great food and drinks . Just book the trip !
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and plan on returning soon!
Stayed 9 nights in Apr 2025

10/10 Excellent

Christine Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort we had a great time! The staff is so friendly and attentive . Just don’t get swindled into going to hear about the ultimate vacation club it’s stressful and a rip off! Other than that, the hotel is amazing, clean and top notch! We really enjoyed the quiet surroundings and smaller resort. The food is great and the rooms are comfy. The spa is one of the best I have been to around the world.
Stayed 5 nights in May 2025

10/10 Excellent

Daniel Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price! Good was good and service was excellent! Staff is very friendly and take service to the next level! Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great layout. We loved that we could clearly see the sea from the pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service was incredible. Nice pools and beach.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed this resort..staff was amazing. So peaceful and relaxing. Truly 10/10
Stayed 3 nights in Apr 2025