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Nirvana Hotel - Cancun Hotel Zone

Property class: 3

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Photo gallery for Nirvana Hotel - Cancun Hotel Zone

A swimming pool surrounded by palm trees and grass, with a small structure near the pool. - Nirvana Hotel - Cancun Hotel Zone (Cancun)
A bathroom with a toilet, sink, and a mirror. - Nirvana Hotel - Cancun Hotel Zone (Cancun)
A bedroom with a bed, a TV on a wooden dresser, a desk with a chair, and a window with curtains. - Nirvana Hotel - Cancun Hotel Zone (Cancun)
A slice of layered cake on a plate in a dining area with teal chairs and white walls. - Nirvana Hotel - Cancun Hotel Zone (Cancun)
A hotel room with a large bed, a desk, a chair, and a view of the outdoors. - Nirvana Hotel - Cancun Hotel Zone (Cancun)
Located close to Tortuga Beach, Nirvana Hotel - Cancun Hotel Zone provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Design Double Room

A hotel room with two beds, a desk, a bathroom, and a green wall.

Design Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Nirvana Hotel - Cancun Hotel Zone is in the entertainment district and on a lake. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Sol de Cancun and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
Map
Av. Pok Ta Pok, Lote 4, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    2 min drive - 1.1 miles
  • A coastal resort with clear turquoise waters, a pier, and a large hotel.
    Tortuga Beach
    3 min drive - 1.3 miles
  • Cancun Golf Club at Pok Ta Pok
    5 min walk - 0.3 miles
  • Cancun Convention Center
    3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    29 min drive

Restaurants

  • El Mirador
    8 min drive
  • Bubba Gump Shrimp Co.
    7 min drive
  • Flor De Sal
    7 min drive
  • Viaggio
    8 min drive
  • El Caribeño
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does Nirvana Hotel - Cancun Hotel Zone have a pool?

Yes, this property has an outdoor pool.

Is Nirvana Hotel - Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Nirvana Hotel - Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Nirvana Hotel - Cancun Hotel Zone?

Check-out is at 11 AM.

Does Nirvana Hotel - Cancun Hotel Zone provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per vehicle applies.

Where is Nirvana Hotel - Cancun Hotel Zone located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Nichupté Lagoon, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Tortuga Beach. Langosta Beach is 1.9 mi (3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nirvana Hotel - Cancun Hotel Zone Reviews

6.6

7.0

Cleanliness

7.6

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 137 reviews
Rating 8 - Good. 33 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 13 out of 137 reviews
Rating 2 - Terrible. 36 out of 137 reviews

Reviews

Verified review

8/10 Good

The staff was very nice the facilty is unique and the little restaurant out front is small but very authentic and they do a good job!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice place good location
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

The location of the hotel was very convinient
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service
The property is really good for the price! The front desk folks are pretty helpful and friendly. The room is pretty clean and spacious(I had booked a deluxe room). The washroom can however be improved as the drain pipes looks pretty clogged and takes awhile to drain the water and thereby emitting a foul smell at times.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made the most of my money

Last time i even got a bigger room. I think if you ask for a king size you get hot water in the shower. It was a veey spacious room, a great price and location. Happy with my staying
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

Value for money

It was value for money. Affordable price, nice and safe area. Enough room. No hot water but not so relevant due to the hot weather, perhaps you may ask for it. No mosquitoes. Double bedroom, near main hotel zone in cancun. If you want more then go for more expensive ones. I didnt eat at the restaurant overpriced imo. But the room was a good deal
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Location is good
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Inexpensive and quiet.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for low cost!

Very nice hostel, with good structure, well clean and not far from points of interest.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good value for the quality.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
It was just like the description and exactly what you would expect for $50 a night in the hotel zone of cancun. 30 minute walk to big stores and the main area of the hotel zone. would stay again.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not at all as pictured on Expedia and the pool was there but it was empty and not working failed to mention that!!! Grounds were run not pleasant or relaxing at all!!!!
Stayed 8 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Don’t stay here. Avoid here at all cost
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are amazing, it Worth every penny,
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Many cockroaches, blankets blood-stained, heavy cigarette smell. I'm amazed Expedia never inspect in person hotels, they are not by very far what's published on pictures—travelers, really be aware!
Stayed 4 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Request denied toilet didn’t flush and was next to a bar that was loud
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Private area was nice but the room itself was not ideal. Bad mattress (springs), curtains didn’t completely cover the room. Parking was a bit tight as well.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I give it a 7/10....they really don't have hot water...the TV remote doesn't work...alot of noise because they are remodeling the hotel
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water for shower for two days
Stayed 5 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Parking issue had t park on the street few time. Per hotel host parking by room door is used by tenants above floor. From what I understood they and people thay live in the above rooms. Website offered parking included with room rental.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

No microwave or fridge, place was big but management wanted us to pay more so ended up taking the tip money I left for housekeeping.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
There's no fan or AC in the dorm and too many mosquitoes，it's even not possible to fall asleep in that heat. The staffs were helpful enough and changed me into a private room and that saved my life！
Stayed 9 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing pictures are misleading, horrible experience
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed by this booking as it is completely opposite of what they depict on google or Expedia site. No hand towels. Tissue paper is across the commode which is not in reach. Bathroom towels are so worn off. It’s not a hotel, it’s a room from an apartment that is on rent. Staff are very unapologetic when things were wrong.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed by this booking as it is completely opposite of what they depict on google or Expedia site. No hand towels. Tissue paper is across the commode which is not in reach. Bathroom towels are so worn off. It’s not a hotel, it’s a room from an apartment that is on rent. Staff are very unapologetic when things were wrong.
Stayed 3 nights in Nov 2024