Na Balam Hotel

3.0 star property
Family fun on the beach, near North Beach

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your current months are May, 2024 and June, 2024.
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June 2024

Na Balam Hotel

Photo gallery for Na Balam Hotel

Aerial view
View from room
Two Bedroom Suite | In-room safe, individually decorated, individually furnished
Two Bedroom Suite | In-room safe, individually decorated, individually furnished
Poolside Room | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Na Balam Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationCocal Beach10 min walk
  • Popular LocationIsla Mujeres Ferry Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Room options

View all photos for Poolside Suite

Poolside Suite | In-room safe, individually decorated, individually furnished

Poolside Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
In-room safe
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room | In-room safe, individually decorated, individually furnished

Poolside Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, individually decorated, individually furnished

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Isla Mujeres

Na Balam Hotel is located in Centro - Supmza 001, a neighborhood in Isla Mujeres, and is near theme parks and near the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Isla Mujeres Ferry Terminal - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • Lima y Coco - 2 min walk
  • Stingray - 5 min walk
  • Las Hamacas - 2 min walk
  • Guru Beach Club & Restaurant - 1 min walk
  • Buho's - 2 min walk

About this property

Na Balam Hotel

Family-friendly hotel located in Centro - Supmza 001
Close to North Beach and Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking and extended parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a banquet hall
  • Beach umbrellas, beach towels, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches like safes and free bottled water.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Does Na Balam Hotel have a pool?

Yes, this property has an outdoor pool.

Is Na Balam Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Na Balam Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Na Balam Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Na Balam Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of USD 120 per vehicle applies.

Where is Na Balam Hotel located?

This family-friendly Isla Mujeres hotel is located by the ocean, within a 15-minute walk of North Beach and Isla Mujeres Ferry Terminal. Aztlán Galería and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 5 minutes.

Na Balam Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 295 out of 741 reviews" "
Rating 8 - Good. 285 out of 741 reviews" "
Rating 6 - Okay. 92 out of 741 reviews" "
Rating 4 - Poor. 44 out of 741 reviews" "
Rating 2 - Terrible. 25 out of 741 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na Balam exceeded my expectations in every way.
Stayed 6 nights in Apr 2024

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a pleasant time at Na Balaam. great spot for families that are looking for a low key experience. Location is primo! The cat was a big hit with granddaughter
Stayed 4 nights in Mar 2024

10/10 Excellent

Adam, Cibolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Includes breakfast. Daybeds across thexstreet on beach are fantastic. Cool spot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

dorn

Traveled with group
Relaxing atmosphere. Very clean place.
Stayed 7 nights in Feb 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our days at playa Norte
Stayed 1 night in Jan 2024

10/10 Excellent

Hortencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, my room, the amenities & close to the beach.
Stayed 1 night in Dec 2023

8/10 Good

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023