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Moon Palace Nizuc - All inclusive

5.0 star property
Travelers discover upscale amenities and engaging activities like golf lessons and yoga classes at this all-inclusive retreat near Riviera Cancun

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Aerial view - Moon Palace Nizuc - All inclusive (Cancun)
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On the beach, white sand, sun loungers, beach umbrellas - Moon Palace Nizuc - All inclusive (Cancun)
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar - Moon Palace Nizuc - All inclusive (Cancun)
Superior Governor Suite Ocean View - King Size Bed | Sundeck - Moon Palace Nizuc - All inclusive (Cancun)
Moon Palace Nizuc offers a 27-hole golf course and AWE Spa for renewal. Enjoy breakfast buffets and swim-up bars at this all-inclusive resort. Guests love the comfy sun loungers and helpful staff, enhancing the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

Room options

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View all photos for Superior Deluxe Garden View - Kids & Teens Free

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(62 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

Three Bedroom Villa | Premium bedding, down comforters, memory foam beds, minibar

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

About the neighborhood

Located in Cancun, Moon Palace Nizuc - All inclusive is near the airport and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Maya Museum of Cancun and El Rey Ruins are two other places to visit that come recommended. Be sure not to miss outdoor adventures like ecotours, ziplining, and skydiving. Visit our Cancun travel guide
Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park
    Arrecife de Puerto Morelos National Park
    5 min walk - 0.3 miles
  • Kukulcan blvd golf course in Cancun, Mexico. Luxury resort game
    Riviera Cancun Golf Resort
    8 min drive - 2.6 miles
  • Delfines Beach
    Delfines Beach
    32 min drive - 15.9 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    45 min drive - 20.7 miles
  • Moon Palace Golf Club
    1 min walk - 0.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • Digit Bar
    19 min drive
  • Lobby Bar
    2 min walk
  • Aroma Café
    19 min drive
  • Copal
    18 min drive
  • Grand Lobby Bar
    18 min walk

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course, and a swim-up bar. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in a massage, hydrotherapy, and a body wrap at AWE Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), beach towels, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 709 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000963/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
All-inclusive property Moon Palace Nizuc - All Inclusive Cancun
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Moon Palace Nizuc - All Inclusive Cancun
Moon Palace Nizuc All Inclusive All-inclusive property
Moon Palace Nizuc All Inclusive
All-inclusive property Moon Palace Nizuc - All Inclusive
Moon Palace Nizuc All Inclusive All-inclusive property Cancun
All-inclusive property Moon Palace Nizuc - All Inclusive Cancun
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Moon Palace Nizuc All Inclusive Cancun
Moon Palace Nizuc - All Inclusive Cancun
Moon Palace Nizuc All Inclusive All-inclusive property
Moon Palace Nizuc All Inclusive
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Moon Palace Nizuc - All inclusive All-inclusive property
Moon Palace Nizuc - All inclusive All-inclusive property Cancun

Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Nizuc - All inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 1 mi (1.6 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 201 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Suthakar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Food was great, customer service was fantastic.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Vinni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent foods! I’ve been to a lot of resort, this place offers for the best foods and beverages. Everything i ate and drink was delicious!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great all-inclusive for high school senior group spring break! Fun at the pool, energetic and attentive staff, food was good!!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean & beautifully landscaped. The staff was incredibly friendly & attentive. Wonderful resort!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Andrew Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace was amazing. Our family had a great stay. The pool and beach were amazing. We went deep sea fishing and had a great time except for the 10 foot waves. This is a great resort and highly recommend it to everyone. We will definitely return for another spring break trip.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Moon Palace! Got married there in 2023 and we love going back every anniversary to celebrate! Quick ride from the airport, delicious food and the staff is top notch!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Damien at the Nizuc poolside was our absolute favorite, so attentive and personable.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all restaurants, the drinks are really good!! They had clase azul and 1942 for an up charge. Don Julio reposado and way more liquor options included. The arcade is also all inclusive which in many other resorts they are not. Some pools are also heated with is a plus for me. Overall very good resort!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valisatie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful vacation! Beautiful and incredibly clean. Staff was incredibly attentive and kind. I would definitely stay here again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Emrys

Liked: Cleanliness, staff & service, amenities
Great friendly service, very much looking to please. Good shows and activities. Good food and and drink. Would highly recommend.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mei Har

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was nice,
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. There are a lot of restaurants and food quality is great! We love the ice cream and dessert bar!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are in excellent condition. The cleanliness and the food are among the best I’ve experienced at an all-inclusive resort. They have several beautiful pools, each offering different activities, which makes the stay even more enjoyable. The beach is not the best—in fact, it’s quite disappointing—but it’s made up for by how beautiful the hotel itself is.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Grace Aquino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my scond time to go to Moon palace Cancun, in general I really like the resort, friendly staff & swimming pools. I tried both Sunrise & Nizuc for stay both are beautiful & clean. If you will ask me which one I will choose between the two, Sunrise is better pools & resturants & newer facilities. The 3 hotels in this resorts are great. Kids & adults will Love the place.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Lacey Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at Moon Palace Nizuc was great. Our two pre teen sons loved it! The food was good, pools were awesome. Rooms were cleaned. But mostly service was wonderful!!!! It was nice having the multiple resorts to go between. The only downfall was the ocean, it was stinky and dirty... But the beautiful pools made up for it! Also quick trip to and from airport so that was nice too!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest resort we’ve been to. Very good staff. Hermelindo is the best pool waiter ever.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Salim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean. Staff were very helpful and courteous. I highly recommend this resort. Food was awesome too.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful. The staff were very polite and helpful. Beautiful pools and the beach was gorgeous. Plenty to do and lots of places to eat.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing overall experience at Moon Palace. It was great to be able to let our teenagers roam around between the resorts without worrying. My son played basketball all day and made a bunch of new friends. The food was excellent and there was so much varitey. We are going nack to the Sunrise resort next year as we stayed at Nizuc this year.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

manikdeep singh

Liked: Cleanliness, amenities, property conditions & facilities
It was nice staying here we lived jn nizuk no compliant on anything, food, kids activities, shows all was amazing. It is amazing for families
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ketsara

Liked: Cleanliness, amenities, property conditions & facilities
Great services, great food,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, Excellent food, Excellent place for kids, excellent employees, exceptional pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Brindha

Nice resort with lot of amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The Moon Palace Nizuc was incredible! All inclusive is the way to go! The rooms, the staff, the facilities, the food, the activities and the beaches were amazing! My wife and I had an amazing time and we are coming back next year!
Stayed 5 nights in Feb 2026