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Moon Palace Nizuc - All inclusive

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A resort pool area with a water slide, lounge chairs, and a sunset view. - Moon Palace Nizuc - All inclusive (Cancun)
Property video
A hotel room with a large bed, a bathtub, a bathroom with a mirror, and a view of the ocean. - Moon Palace Nizuc - All inclusive (Cancun)
A sunlit outdoor lounge area with white furniture, blue cushions, and umbrellas providing shade. - Moon Palace Nizuc - All inclusive (Cancun)
A modern hotel room with a dining area, a sofa, a coffee table, and a view of the ocean. - Moon Palace Nizuc - All inclusive (Cancun)
Luxury
5.0 star property
8.8

Excellent

Beachfront retreat with hot tubs

Expansive pools with swim-up bars and water slides create a tropical playground for families. Attentive staff provide exceptional service across multiple restaurants offering international and Mexican cuisine. Guests can unwind at the full-service spa or enjoy nightly entertainment under the stars.

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Deluxe Garden View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Kids & Teens Free

8.6 out of 10
Excellent
(67 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a sitting area, a bathtub, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Free

8.4 out of 10
Very good
(18 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

A hotel room with a large bed, a bathtub, a vanity with a mirror, and a view of the ocean.

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a large bed, a sitting area with a view of the ocean, a private balcony with a pool, and a television displaying the hotel name.

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

A hotel room with two beds, a large window, a TV, a bathroom, and a balcony.

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

About the neighborhood

Located in Cancun, Moon Palace Nizuc - All inclusive is near the airport and near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Maya Museum of Cancun and El Rey Archaeological Zone are two other places to visit that come recommended. Be sure not to miss outdoor adventures like ziplining, ecotours, and skydiving. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    5 min walk - 0.3 miles
  • A golf course with a pond, palm trees, and a cloudy sky.
    Riviera Cancun Golf Resort
    8 min drive - 2.6 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    29 min drive - 15.9 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    39 min drive - 20.7 miles
  • Moon Palace Golf Club
    1 min walk - 0.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • Lobby Bar
    2 min walk
  • Digit Bar
    19 min drive
  • Grand Lobby Bar
    18 min walk
  • Aroma Café
    19 min drive
  • Boulangerie
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000963/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Nizuc - All inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This family-friendly Cancun property is located near the airport, 0.1 mi (0.1 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Archaeological Zone are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 658 out of 1011 reviews
Rating 8 - Good. 195 out of 1011 reviews
Rating 6 - Okay. 86 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Very friendly staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for adults and children
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the employees were very kind
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Agni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service excellent staff the best restaurant the best pool the best service very good food five star everything
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the place offered me. From the staffs to the foods were amazing.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Minchul

Liked: Staff & service, amenities, property conditions & facilities
-Clean room but -Staffs are helpful -kids play room
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Jadie Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Rashimi Sampath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay . Loved every part of it . Food was great ! Lots of choices to eat from …
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffets and lobby bar. Many pools to use with activities. Great for families!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff really nice and friendly and food was really good. My family and I had lots of fun.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and food is great.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and service the beach was not as nice and clean!
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff , specially the Peruvian chef make you feel that you are home . All the staff 10/10… bravo to all !!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Katia Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was overall excellent during our vacation. The resort facilities, the attentive staff, and the quality of the food exceeded our expectations. It is a very comfortable and well-equipped resort to relax and enjoy. We would definitely return!
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
RESTAURANTS ACCESS AND LONG LINES FOR ABOUT 20-25 MINUTES
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Dayshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give a big shout out all the workers. They are all amazing people
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Suzanne Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The governor suites are in a great convenient location overlooking the pools and we were able to walk to all the amenities within the nizuc without needing to wait for a cart.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and accommodating staff, great food variety, activities for the entire family. Already talking about our next trip back.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Jigar Ramaniklal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food , night shows, activities , multiple pools - had a fantastic time!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jyotirugmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay here, Plenty of activities for all age groups. Great variety of food and very courteous staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SAM YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, all services are fantastic! Good foods. Really relaxing atmosphere! We will plan our next trip.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Chinnari Upendra k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff breakfast good
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Devin

Liked: Cleanliness, staff & service, amenities
There were plenty of activities for kids. The food was average in general.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Moon Palace! The resort is beautiful, the rooms are comfortable, and there are plenty of activities for families and adults. The pools and beach area are great, and there are many restaurants and food options to choose from. For travelers planning their stay, I recommend checking the resort map ahead of time because the property is very large. Give yourself extra time to get around, especially if you are traveling with kids. Also, bring comfortable shoes and take advantage of the activities and entertainment offered throughout the resort. Overall, Moon Palace is a great choice for a relaxing family vacation with plenty to do without having to leave the resort. I would definitely consider staying here again!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, traveled with 3 kids, we had a great time. Will definitely come back.
Stayed 8 nights in May 2026