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Marazul Hotel Boutique

Property class: 3

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Photo gallery for Marazul Hotel Boutique

Family Room, Multiple Beds | Down comforters, desk, blackout drapes, WiFi (surcharge) - Marazul Hotel Boutique (Cancun)
Terrace/patio - Marazul Hotel Boutique (Cancun)
Lobby sitting area - Marazul Hotel Boutique (Cancun)
Down comforters, desk, blackout drapes, WiFi (surcharge) - Marazul Hotel Boutique (Cancun)
Down comforters, desk, blackout drapes, WiFi (surcharge) - Marazul Hotel Boutique (Cancun)
Located close to Langosta Beach and Tortuga Beach, Marazul Hotel Boutique has plenty to offer. Stay connected with in-room WiFi (surcharge).

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Down comforters, desk, blackout drapes, WiFi (surcharge)

Family Room, Multiple Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, desk, blackout drapes, WiFi (surcharge)

Deluxe Room

7.4 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, desk, blackout drapes, WiFi (surcharge)

Deluxe Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Terrace, City View

Premium Suite, Terrace, City View | Down comforters, desk, blackout drapes, WiFi (surcharge)

Premium Suite, Terrace, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace, City View

Junior Suite, Terrace, City View | Down comforters, desk, blackout drapes, WiFi (surcharge)

Junior Suite, Terrace, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Marazul Hotel Boutique. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Visit our Cancun travel guide
Map
17 Mojarra Retorno 9 3, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    3 min walk - 0.2 miles
  • PlayCity Casino
    2 min walk - 0.1 miles
  • Las Palapas Park
    8 min walk - 0.5 miles
  • Plaza 28
    16 min walk - 0.9 miles
  • Plaza Las Americas
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Starbucks
    7 min walk
  • Taqueria El Poblano
    4 min walk
  • Rolandi's
    5 min walk
  • La Coyota
    3 min walk
  • El Polilla
    2 min walk

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  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 50 per stay)

Parking and transportation

  • No onsite parking available

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 50 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Is Marazul Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Marazul Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Marazul Hotel Boutique?

Check-out is at noon.

Where is Marazul Hotel Boutique located?

Located in Downtown Cancun, this hotel is within 9 mi (15 km) of Langosta Beach, Tortuga Beach, and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marazul Hotel Boutique Reviews

7.0

Good

7.2

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 132 reviews
Rating 8 - Good. 26 out of 132 reviews
Rating 6 - Okay. 20 out of 132 reviews
Rating 4 - Poor. 15 out of 132 reviews
Rating 2 - Terrible. 22 out of 132 reviews

Reviews

Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Great location for me, many restaurants and sights and bus close by.
Stayed 9 nights in Oct 2023
Verified review

10/10 Excellent

Sohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great in a nice central location.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice stay!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

sergio alfredo perez

Liked: Property conditions & facilities
Raúl and the other lady at front desk are super friendly and always willing to help!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, and close to the bus terminal.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot to stay close to everything the staff is great Martha’s a great host and eager to make your stay pleasant I recommend downloading google translate and what’s app and a little patience language barrier will not be a problem
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff. Clean, quiet, working AC, good shower with hot water. About a 12-15 minute walk from the ADO bus station. Felt safe walking there after dark as 2 female travelers. Would stay there again.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience overall
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

jeffrey

Liked: Cleanliness
Disliked: Staff & service, room comfort

Small hotel in nice area.

Dogs barking all night. Safe location minutes away from shops bars and restaurants. Room spacious and clean. Comfortable bed.
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

chao ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It’s just ok.

The staff were very friendly and helpful but the hotel and room were not as presented online. Very basic but clean. The restaurant (I think it’s new) was surprisingly good!
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Edmund

Orbitz posting says front desk open 24/7. Hotel closed when arrived. Chain on front door. Looked like no guests in hotel. No answer when phoned hotel no.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed from late evening to early morning so I didn't get out to walk around much. The room was excellent! It's weird how the salt made the bathroom faucet and soap dish look horrible in the otherwise immaculate room.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Federico

Liked: Cleanliness, staff & service
Liked the staff, bathroom electrical switch for light was popping out
Stayed 5 nights in Feb 2023
Verified review

2/10 Terrible

Qi

Disliked: Cleanliness, amenities, property conditions & facilities
Dirt, old, everything is so broken.
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Michal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t open
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
No Hot water , no dining room is been closed, no Safe deposit boxes , cleaning person had no idea how to clean :(
Stayed 7 nights in Sep 2023
Verified review

2/10 Terrible

Heberto S

Disliked: Cleanliness, amenities, property conditions & facilities
No toilet paper i have to ask for it, dirty room, very hard to open the door with the key,dirty towels, a lot spider webs, area it’s not to safety after 8:00 at night.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
It's on a nice quiet street just off an area with good restaurants, and an easy walk to the center of Cancun. The room was well appointed and clean, with good firm bed; I slept well. A few issues I had: The first night, a Sunday, there was a very loud party right outside my room, but the noise stopped at 12:15, so not that bad. I didn't get maid service till 5 day in, but they would have if I requested. You should try to get a room on a higher floor (though there's no elevator); many of those have balconies. Mine was on the first floor with no view exept a dark light shaft.
Verified review

2/10 Terrible

Tulay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel yesterday evening to find the hotel closed. I tried to contact the number provided on your website however the number was engaged. The gentleman that lived next door to the hotel advised that the hotel is closed I asked my transfer to stay with me as I was trying to book another hotel asap. Then he told me that they are going another 25usd to transfer me to another hotel. Thankfully I was able to book a hotel around the corner. I have been trying to contact Expedia however you have made it so difficult to get in contact with you.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Suzette

Liked: Staff & service
Disliked: Cleanliness
We got on very, very late and the staff were very accomodating no fault there. The linens were not in great shape quite pilly snd uncomfortable. The bathroom tsp was rusty and needed replacing. There was domething on the back of the bathroom door thst looked like someone had been sick. The bottom of the door was in bad shape lotos of chunks missing. Room was basic, bed was large and comfortable enough (given problem with the linens. We left esrly and I fid not see too much of the property. I would not stay here again.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK AT YOUR OWN RISK!!! Not an easy access for taxi and reception don’t speak “as they say” English. The door of the bathroom was damage on the bottom, I hear noisy early morning and late at night their voice echoing and I can hear it in my room all the time. One time we left the air conditioning on because in the afternoon we want our room when we return to be hot and then without notice they opened our room turn off the light without our permission. Checking out was no help and the shower head and faucet has rust. No shampoo,conditioner,body soap, hot water to drink. Be ready for the worst experience. Checking out we rang the bell but No one came out and help us to get a taxi and promise that they would. Really sad experience.
Verified review

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está cerrado, no debería estar en la página, está fuera de servicio, pésima experiencia
Stayed 5 nights in Nov 2024
Verified review

2/10 Terrible

Sergio Alejandro

Nunca me abrieron estuve afuera 1 hora
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba cerrada
Stayed 3 nights in Nov 2024