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Wyndham Garden Cancun Downtown

4.0 star property
Hotel with free parking, a short walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Front of property
Property amenity
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(23 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 6 min walk - 0.4 miles
  • Las Palapas Park - 14 min walk - 0.8 miles
  • Plaza 28 - 16 min walk - 0.9 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles
  • Playa Tortugas - 9 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪La Casa de los Abuelos - ‬8 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Chila y Quil - ‬8 min walk
  • ‪Vips - ‬6 min walk
  • ‪Mr. Pampas Cancún - ‬8 min walk

About this property

Wyndham Garden Cancun Downtown

Upscale hotel near Plaza Las Americas
Close to Plaza 28, Wyndham Garden Cancun Downtown provides a terrace, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Restaurant and Lounge Bar, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Beach towels, smoke-free premises, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 136 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Microwaves, free infant beds, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 8:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

Does Wyndham Garden Cancun Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:30 PM.

Is Wyndham Garden Cancun Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Cancun Downtown?

Self parking is free at this property.

What time is check-in at Wyndham Garden Cancun Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Garden Cancun Downtown?

Check-out is at noon.

Where is Wyndham Garden Cancun Downtown located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Chopo Medical Laboratory and Plaza Las Americas. Ceviche Square and Royal Yak Casino and Sports Book are also within 10 minutes.

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Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness
Good place for a few days, bed was soft and pillows too.
Stayed 2 nights in Jul 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place with a good rate for just overnight stay rather to an all inclusive options in Cancun
Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great service
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Muhammad Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. good location
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We were in and out but no complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and other people are friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
The property didn't look like the pictures I would say, maybe cause of the lighting but overall u get what u pay for; 1 bed with just the basics a tv, mini fridge, and shower.So if u just want to sleep there and shower, enjoying the city's in attractions the whole day while having free breakfast this is the place for u as its conveniently located in the heart of Cancun.
Stayed 2 nights in Mar 2025

10/10 Excellent

Genelle

Liked: Cleanliness
The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, room comfort

Do fsr do good

Stay was good, only first couple of days on this reservation. 21 days to go on resi 2
Stayed 2 nights in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.
Stayed 2 nights in Jan 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs a lot of renovations. The breakfast was very basic. We stay here as it was close to both the airport and the bus terminal
Stayed 1 night in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to just sleep and leave
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best downtown hotel!

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍
Stayed 16 nights in Feb 2025

2/10 Terrible

Lawrence

Disliked: Staff & service, property conditions & facilities
This company saw fit to charge me twice for the same stay , and multiple unspecified taxes on top of it. If you want to avoid a credit card nightmare do not stay here.
Stayed 3 nights in Feb 2025

8/10 Good

Atulchandra

Liked: Cleanliness, staff & service, amenities
Staff cooperative
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was nice, the Service in reception was friendly and the service in restaurant was was punctual, clean and friendly. The cleaning rooms personne are respectful, kind, friendly and doing an excellent job. Thank you.
Stayed 5 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, worth value and excellent customer service.
Stayed 2 nights in Jun 2024

8/10 Good

Peter John

Liked: Cleanliness, staff & service, room comfort

Maintenance

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....
Stayed 21 nights in Jan 2025

8/10 Good

Yuen Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in downtown Cancun, within walking distance to local attractions and restaurants. However staff did not offer VIP services and did not remind us of this either, despite the booking cones with VIP access.
Stayed 1 night in Nov 2024

4/10 Poor

Jazz

Very worn down
Stayed 1 night in Jan 2025

10/10 Excellent

Helen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. Love it
Stayed 1 night in Jun 2024