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Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
Hyatt Ziva Riviera Cancun offers nine refreshing pools, Asian cuisine, and kayaking adventures while children enjoy dedicated play areas and activities

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Aerial view - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
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5 bars/lounges, 3 poolside bars, swim-up bar - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
Hallway - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
9 outdoor pools, cabanas (surcharge), pool umbrellas - Dreams Puerto Morelos Resort & Spa - All Inclusive (Puerto Morelos)
This all-inclusive beachfront resort offers relaxation and adventure. Enjoy Pilates, kayaking, or the free water park. With ten unique restaurants, a spa with deep-tissue massages, and impressive pools, it's perfect for families.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Pet friendly

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Suite Junior with Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Master with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master with Ocean View

  • 102 sq m
  • Sleeps 2

View all photos for Suite Master with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Master with Ocean View

  • 128 sq m
  • Sleeps 4

View all photos for Junior Suite Tropical View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(32 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View King

7.8 out of 10
Good
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Water Park View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite Water Park View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View King

7.0 out of 10
Good
(4 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite -5 guests- Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Family Suite -5 guests- Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Suite Master

Premium bedding, minibar, in-room safe, desk

Suite Master

  • 128 sq m
  • Sleeps 4

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4

About the neighborhood

Located in Puerto Morelos, Dreams Puerto Morelos Resort & Spa - All Inclusive is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Explore all the area has to offer with mountain biking, cave exploring, and ecotours. Visit our Puerto Morelos travel guide
Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    1 min drive - 0.3 miles
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    7 min drive - 2.0 miles
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    10 min drive - 3.6 miles
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    10 min drive - 3.8 miles
  • Petempich Bay
    6 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Bistro El Beso
    17 min drive
  • Blue Moon
    16 min drive
  • Le Chique
    4 min walk
  • Swim Up Bar
    16 min drive
  • Preferred Club Bar
    7 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Dreams Puerto Morelos Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy fitness classes, Pilates, and paddleboards at this property. Treat yourself to a manicure/pedicure, aromatherapy, or a body wrap at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.
You'll also find perks like:
  • 9 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Supervised childcare (surcharge), outdoor furniture, and tour/ticket assistance
  • An elevator, a 24-hour front desk, and a gift shop
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 437 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive pet-friendly?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.

Where is Dreams Puerto Morelos Resort & Spa - All Inclusive located?

This family-friendly Puerto Morelos property is located near the beach, within 2 mi (3 km) of Petempich Bay and Puerto Morelos Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are also within 9 mi (15 km).

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Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.6

Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 558 out of 1335 reviews
Rating 8 - Good. 332 out of 1335 reviews
Rating 6 - Okay. 197 out of 1335 reviews
Rating 4 - Poor. 114 out of 1335 reviews
Rating 2 - Terrible. 134 out of 1335 reviews

Reviews

Verified

10/10 Excellent

Syreeta

Liked: Cleanliness, amenities, property conditions & facilities
Ecerything was amazing!! The staff, cleanliness, loved the caramel cappuccino!! I would go back again. Waking up to the ocean view was the best.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Frank M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly fantastic. The property offers multiple beautiful pools, consistently delicious food, and a team that delivers hospitality with genuine warmth. The staff made us feel welcome from the moment we arrived, and that level of service makes all the difference. It’s especially great for families with young children — the layout and amenities make it easy to relax while the kids have a blast. The only drawback was beach erosion limiting direct beach access, so we had to drive elsewhere to enjoy the shoreline. Not a dealbreaker, but something future guests should know. A personal highlight? The Aqua Therapy experience at the spa — absolutely worth it. A restorative, standout experience that elevated the entire trip. Overall, a memorable stay we’d gladly repeat.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

brittany

Liked: Cleanliness, amenities, property conditions & facilities
It was a relaxing vacation
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, awesome bar, great food, excellent service
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, they really go above any other resorts we have been to.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

yoke yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet,staff so nice and polite.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Aribell

Liked: Cleanliness, staff & service, amenities
Professional staff. Entertainment daily. Descent food. Comfortable accomodations. No beach.
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Liah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 5 different restaurants and food was good.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities
Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Kiara Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is extremely nice and welcoming, the food is good. The room could use a refresh. But overall, we will be returning every year.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Khristinia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 6 nights Rooms were very clean, staff was nice. Spa treatment was amazing. My only complaint was there was an escape rooms for families to enjoy, not part of the resort. The price was $45 a person, which was fine by us. Our 2 girls wanted to play. They said it would be $90 so we paid with card but was charged $99, the next day we asked why. They explained they charge at 19 pesos. We told them everyone charge at 17 or 16 pesos. They said they don't that is why she said 1,710. Pesos. So if you want to enjoy the escape rooms, pay in dollars cash. Not in pesos, not by card. They will change you $9 extra.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

jeanette

Liked: Cleanliness
Unfortunately we will not be going back to Dreams Puerto Morelos, we were really excited and had high expectations based on other reviews. Upon arrival the front desk ladies were not welcoming at all, they were rude from check in to check out, if you arrive earlier than 3 expect to be sent away until after 3 to be given your room and there is no bathroom that accommodates you to be able to change meanwhile you wait. Food at the buffet is mediocre, liquor is cheap tasting. The resort is pretty small so if you travel with younger kids a stroller is not necessary and good luck bringing it up and down the stairs as the elevators in the building are not working. The one good thing about this resort is the entertainment throughout the day targeted for families, this is more of a family oriented resort so everything closes at 11pm which is why I think you get room service. We really wanted to love this place but many workers and incidents in their restaurants made us not want to go back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

BINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staffs so friendly and restaurant with so many choice of food.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, property conditions & facilities
A best option with kids to stay.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Kevin Josue

Liked: Cleanliness, amenities, property conditions & facilities
People is nice and the food was great
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Blair

Staff were wonderful and very helpful! The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big. The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all. The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides! Night shows were great as well! Overall, it’s a good resort.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing restaurant options. Rooms were super clean and big.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Amenities
The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Kathleen Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room and food was great! The restraunts were good. Ate at an alacarte almost every night. Night entertainment was okay. Things we didnt like...music was very loud at main pool and if they had to move the entertainment inside it was Very loud. My kids couldn't even stand it. There are multiple pools which is lovely where its more relaxing but some are for perfered guests only. No pool/games room ( only 13-17 year olds) which was disappointing for my 8 and 10 year old and even us as adults. No sports area for watching games unless a prefered customer. Beach is almost gone and had crazy sea grass the whole time we were there (just the way things are). Main pool is heated, others are not. Resort is clean, staff were great!
All the sea grass
Room
Water park was amazing
Infinity pool not quite full
Stayed 10 nights in Jan 2026