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Hyatt Place Cancun Airport

3.5 star property
Hotel in Cancun with a 24-hour fitness center and a coffee shop

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Photo gallery for Hyatt Place Cancun Airport

Restaurant - Hyatt Place Cancun Airport (Cancun)
View from room - Hyatt Place Cancun Airport (Cancun)
Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets - Hyatt Place Cancun Airport (Cancun)
Lobby - Hyatt Place Cancun Airport (Cancun)
Outdoor pool - Hyatt Place Cancun Airport (Cancun)
Consider a stay at Hyatt Place Cancun Airport and take advantage of free continental breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Cancun, Hyatt Place Cancun Airport is near the airport and near a train station. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium. Visit our Cancun travel guide
Map
Carretera Cancun Tulum 60, Cancun, QROO, 75220

What's nearby

  • Try the pumpkin dip, guacamole, oh and the crickets! #xoximilcocancun #xoximilco #travelstoke
    Xoximilco
    5 min drive - 3.8 miles
  • Kukulcan blvd golf course in Cancun, Mexico. Luxury resort game
    Riviera Cancun Golf Resort
    7 min drive - 3.1 miles
  • #playanorte #islamujeres #turquoisesea #lifeincancun #sailing #catamarantrip #caribbean #colorsoftheocean #mexicotravel #beachtips #lifeatexpedia
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    7 min drive - 3.5 miles
  • El Tinto Golf Course
    4 min drive - 2.3 miles
  • Moon Palace Golf Club
    7 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    5 min drive

Restaurants

  • Margaritaville
    7 min drive
  • Berryhill Baja Grill Cantina
    5 min drive
  • Guy Fieri Kitchen + Bar
    7 min drive
  • Guacamole Grill
    4 min drive
  • The Lounge
    5 min drive

About this property

Hyatt Place Cancun Airport

Hotel near Moon Palace Golf Club
Free continental breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at Hyatt Place Cancun Airport. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An elevator, tour/ticket assistance, and outdoor furniture
  • A 24-hour front desk, 2 meeting rooms, and smoke-free premises
Room features
All 156 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.03 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Does Hyatt Place Cancun Airport have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Place Cancun Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Cancun Airport?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Cancun Airport?

Check-out is at noon.

Does Hyatt Place Cancun Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–6:00 PM on request.

Where is Hyatt Place Cancun Airport located?

Situated near the airport, this hotel is within 6 mi (10 km) of Xoximilco, Moon Palace Golf Club, and Playa Coral. El Tinto Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 6 mi (10 km).

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Reviews

Hyatt Place Cancun Airport Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 195 out of 311 reviews
Rating 8 - Good. 49 out of 311 reviews
Rating 6 - Okay. 32 out of 311 reviews
Rating 4 - Poor. 14 out of 311 reviews
Rating 2 - Terrible. 21 out of 311 reviews

Reviews

8/10 Good

Gilson

Liked: Cleanliness, amenities, property conditions & facilities
Nice place great people amazing food, very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is new and clean and comfortable! A great place to stay for a night or two.
Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful and nice modern hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, they were helpful and kind! The hotel was super clean and everything worked perfectly.
Stayed 1 night in Jan 2026

10/10 Excellent

Laini

Liked: Cleanliness, amenities
Nice hotel close to the airport. Great mid-point if you’re headed to Tulum or Holbox & need somewhere to stay overnight. Delicious breakfast and nice staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Althea

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and access to laundry services was a plus
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcel

Liked: Cleanliness, amenities, property conditions & facilities
Great Brand new Hotel close to Cancun Airport. Everything is Brand New, the room is very spacious, parking and breakfast is included. The Pool Area is also very nice and with a rental car it is very easy to get around to beaches and malls. Will definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Agustin Andres

Liked: Cleanliness, amenities, property conditions & facilities
The staff is lovely and the room was neatly prepared.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Liked: Staff & service, amenities, property conditions & facilities
Good breakfast options, food and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, great overall!
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new so very clean, very modern. Airport shuttle and breakfast included were both a big bonus
Stayed 1 night in Jan 2026

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle options, Good Breakfast and clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
We only stayed 1 night but it was sufficient to enjoy our stay. It was clean, super comfortable beds, new hotel, shower, everything was absolutely wonderful. Location, breakfast and shuttle service to the airport were great assests. Highly recommend and will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice clean new love it
Stayed 1 night in Jan 2026

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. The staff were very friendly as well as professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and convenient location!
Stayed 1 night in Nov 2025

10/10 Excellent

Yun

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, on time shuttle service
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the service was great. Unfortunately, the walls weren’t very soundproof, so noise was noticeable.
Stayed 1 night in Jan 2026

8/10 Good

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything new and clean as well as kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Flora

Liked: Cleanliness, property conditions & facilities
Clean, safe and friendly environment. All staff were kind and helpful. We enjoyed our stay, the pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pantelis

Liked: Cleanliness, property conditions & facilities
Beautiful new hotel and friendly staff . The complimentary breakfast was really good and free shuttle to airport was on time. Rooms were spotless and great amenities. 5 stars
Stayed 1 night in Dec 2025

6/10 Okay

Betsy

Liked: Cleanliness, property conditions & facilities
24/7 shuttle IS A LIE RESTAURANT ONLY TAKES CARDS CAN’T PAY WITH USA CASH HOTEL IS VERY CLEAN. ROOMS ARE NEW. JIM WAS VERY NICE.
Stayed 2 nights in Jan 2026

8/10 Good

Gonzalo

Disliked: Amenities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Cyndra

Liked: Cleanliness, property conditions & facilities
Room space, clean, nice staff One complaint is the loud music coming from the gym between 645am - 730am on January 24 by a client staying at the hotel
Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very clean and friendly staff. Great selections on the free breakfast buffet. My only issue was I booked this hotel specifically because it said it had free airport shuttle service but turns out you have to complete a form 48 hrs in advance and it wants you to use WhatsApp to book. I ended having to pay a taxi to and from my hotel.
Stayed 1 night in Jan 2026