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Hyatt Place Cancun Airport

3.5 star property

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Breakfast area - Hyatt Place Cancun Airport (Cancun)
Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets - Hyatt Place Cancun Airport (Cancun)
View from room - Hyatt Place Cancun Airport (Cancun)
Outdoor pool - Hyatt Place Cancun Airport (Cancun)
Lobby - Hyatt Place Cancun Airport (Cancun)
Consider a stay at Hyatt Place Cancun Airport and take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and laundry facilities. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(71 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cancun, Hyatt Place Cancun Airport is near the airport and near a train station. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium. Visit our Cancun travel guide
Map
Carretera Cancun Tulum 60, Cancun, QROO, 75220

What's nearby

  • Xoximilco
    Xoximilco
    6 min drive - 3.8 miles
  • Kukulcan blvd golf course in Cancun, Mexico. Luxury resort game
    Riviera Cancun Golf Resort
    8 min drive - 3.7 miles
  • El Tinto Golf Course
    4 min drive - 2.3 miles
  • Grand Outlet Riviera Maya
    7 min drive - 4.5 miles
  • Moon Palace Golf Club
    8 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    5 min drive

Restaurants

  • Margaritaville
    7 min drive
  • The Lounge
    5 min drive
  • Guy Fieri Kitchen + Bar
    7 min drive
  • Bubba Gump Shrimp Co.
    7 min drive
  • Berryhill Baja Grill Cantina
    5 min drive

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9.2 out of 10, Wonderful, 3,819 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Does Hyatt Place Cancun Airport have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Place Cancun Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Cancun Airport?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Cancun Airport?

Check-out is at noon.

Does Hyatt Place Cancun Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–6:00 PM on request.

Where is Hyatt Place Cancun Airport located?

Situated near the airport, this hotel is within 6 mi (10 km) of Xoximilco, Moon Palace Golf Club, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Riviera Cancun Golf Resort and Playa Coral are also within 6 mi (10 km).

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Reviews

Hyatt Place Cancun Airport Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 875 out of 1157 reviews
Rating 8 - Good. 155 out of 1157 reviews
Rating 6 - Okay. 59 out of 1157 reviews
Rating 4 - Poor. 28 out of 1157 reviews
Rating 2 - Terrible. 40 out of 1157 reviews

Reviews

Verified

10/10 Excellent

David Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and good food
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The staff was friendly and so close to the airport for an early flight.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff! Great hotel before flying
Stayed 2 nights in May 2026
Verified

10/10 Excellent

sintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle excellent service and a good staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel convenient for the airport. Nice room and breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yu Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle runs smoothly. Room is very clean and comfortable. Like the restaurant on site.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Shanique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean and organized room. This hotel was very nice for being located so close to the airport. There is a plaza with a convenience store and restaurants nearby which was great. Would definitely stay here again if needed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. The location near the airport was very convenient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff we beyond helpful and kind! Amazing experience with them!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very clean, staff were very friendly and polite, the restaurant food was excellent and the service was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, kind staff who cared about my general well-being. Everyone greeted me with smiles and warmth. Would definitely stay again. Luis, a front desk agent, was particularly kind and accommodating!!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent shuttle service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean room!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and helpful staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, facility and great breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overnight stay before our morning flight. Staff was kind and helpful. Property and rooms were very clean. Comfortable beds. Convenient free airport shuttle. Great place overall.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, near by the airport, free shuttle to the airport
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ISELIN REBEKKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to find the hotel, from Playa del Carmen. But it was easy to go to the airport from the hotel, so we understand it is categorized as an airport hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect! the nicer hotel i've stayed in the area (airpoirt) plus the airport shuttle was available to book before arriving to the airport so everything was perfect!
Stayed 1 night in May 2026
Verified

6/10 Okay

MAHMOUD M

The breakfast was very good.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to start very close to the airport
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to airport. Good breakfast
Stayed 1 night in Apr 2026