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Hotel Secreto

4.0 star property
Guests can refresh at the inviting outdoor pool or treat themselves to soothing treatments at the full-service spa, with attentive staff always ready to assist

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Photo gallery for Hotel Secreto

Beach/ocean view - Hotel Secreto (Isla Mujeres)
Aerial view - Hotel Secreto (Isla Mujeres)
Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk - Hotel Secreto (Isla Mujeres)
Superior- Ground Floor King | Beach/ocean view - Hotel Secreto (Isla Mujeres)
On the beach - Hotel Secreto (Isla Mujeres)
Hotel Secreto sits on North Beach's sunny shoreline offering a peaceful escape. Travelers can enjoy a rejuvenating massage at the spa or make use of the in-room WiFi to stay connected. Previous guests consistently praise the helpful staff who enhance the relaxing experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe -Second & Third Floor King

Premium bedding, in-room safe, individually furnished, desk

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior- Ground Floor King

Premium bedding, in-room safe, individually furnished, desk

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hotel Secreto is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Isla Mujeres travel guide
Map
Sección Lote 11, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach
    North Beach
    1 min drive - 0.3 miles
  • Miguel Hidalgo
    Miguel Hidalgo
    1 min drive - 0.2 miles
  • beach near Centro
    2 min walk - 0.1 miles
  • Parador Fotográfico
    2 min walk - 0.1 miles
  • Isla Mujeres Cemetery
    1 min drive - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    118 min drive

Restaurants

  • Stingray
    4 min walk
  • Buho's
    4 min walk
  • Cañabar Beach Club
    5 min walk
  • Rock Bar
    5 min walk
  • Lola Valentina
    4 min walk

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  • Spa
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  • Parking included
8.4 out of 10, Very Good, 770 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does Hotel Secreto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Secreto?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Secreto?

Check-out is at noon.

Where is Hotel Secreto located?

Nestled on the beach, this Centro - Supmza 001 hotel is within a 5-minute walk of Isla Mujeres Cemetery, North Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Miguel Hidalgo are also within 10 minutes.

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Reviews

Hotel Secreto Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 293 out of 339 reviews
Rating 8 - Good. 32 out of 339 reviews
Rating 6 - Okay. 7 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 2 out of 339 reviews

Reviews

Verified

10/10 Excellent

lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a hidden germ Quite Professional staff Great setting
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
View from the deck!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the balcony and the roof bar sunset view is gorgeous
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ma, Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Comfortable beds and amazing views.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great room overlooking pool and beach. Awesome patio
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Veronica Lizet Duron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view if you get a balcony. Great hotel if you want to relax.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Jose

Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome And the views of the ocean were unbelievable
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the island we have been to probably 12 time there . The place will only be staying now !
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Kati Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel with such nice staff! Walking distance to Norte Beach, Hidalgo, the boardwalk and beautiful views!
Stayed 4 nights in Nov 2023