Hotel Santa Maria Cancun

3.5 star property
Comfortable hotel near Plaza 28

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Santa Maria Cancun

Photo gallery for Hotel Santa Maria Cancun

Interior detail
Interior detail
Terrace/patio
Superior Room, 2 Double Beds | Desk, bed sheets
Interior detail

Overview of Hotel Santa Maria Cancun

7.0

Good

Popular amenities

  • Free WiFi
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the neighborhood

Cancun, QROO
  • Popular LocationPlaza 283 min drive
  • Popular LocationUltramar Ferry Puerto Juárez4 min drive
  • Popular LocationCancun Mall5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Room options

Standard Superior Room

cleanliness

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Suite

cleanliness

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Double Beds

cleanliness

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 4

Room Standard

  • Sleeps 2

Similar properties

About the neighborhood

Cancun

Hotel Santa Maria Cancun is located in Downtown Cancun, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.

What's nearby

  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Cancun Mall - 5 min drive
  • Plaza Las Americas - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • El Pocito - 4 min walk
  • Los 7 Mares - 11 min walk
  • McDonald's - 9 min walk
  • Mercado independencia - 6 min walk
  • Little Caesars Pizza - 1 min walk

About this property

Hotel Santa Maria Cancun

Hotel located in Downtown Cancun
Close to Plaza 28, Hotel Santa Maria Cancun provides amenities like a terrace and a garden. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, tour/ticket assistance, and ATM/banking services
  • A vending machine and a 24-hour front desk
Room features
All guestrooms at Hotel Santa Maria Cancun have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Is Hotel Santa Maria Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Maria Cancun?

Self parking is free at this property.

What time is check-in at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Maria Cancun?

Check-out is at noon.

Where is Hotel Santa Maria Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Ultramar Ferry Puerto Juárez is 2.1 mi (3.4 km) away.

Hotel Santa Maria Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 84 out of 400 reviews" "
Rating 8 - Good. 135 out of 400 reviews" "
Rating 6 - Okay. 89 out of 400 reviews" "
Rating 4 - Poor. 52 out of 400 reviews" "
Rating 2 - Terrible. 40 out of 400 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paramjit Singh

Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Stayed 7 nights in Oct 2023

8/10 Good

irfan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price and theres close market to shop 👍
Stayed 1 night in Oct 2023

4/10 Poor

mike

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
Stayed 5 nights in Oct 2023

2/10 Terrible

DEEPAK, MILTON

Liked: Cleanliness, amenities, property conditions & facilities
Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

4/10 Poor

Erika Villa

Traveled with family
Disliked: Amenities, property conditions & facilities
Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Stayed 6 nights in Aug 2023

2/10 Terrible

Sakibu

Stayed 7 nights in Aug 2022

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, tiene estacionamiento, microondas, y refrigerador, una muy buena ubicación, dice todo para tomar el transporte público, y tiendas de conveniencia, lugares para comer, y farmacias, e incluso lavanderías tan cerca que se puede ir caminando, además cuenta con un pequeño balcón para disfrutar la vista, y el área no es ruidosa en la noche, se puede descansar muy bien. El internet a veces iba un poco lento, no permiten consumir bebidas alcohólicas, y a veces la luz se baja por un segundo. No se
Stayed 4 nights in Jul 2022

4/10 Poor

Nazario Figueroa

Traveled with family
When I requested the room I reserved upon arrival I was told they didn’t have my room available and I arrived during my check in window. It was upsetting because I got two separate rooms for me and my daughter the 1st night and she was afraid so she ended up sleeping in my room. I went back to customer service the next day to request my reservation again for two beds in one room. Everything was inconvenient. Definitely do not recommend.
Stayed 2 nights in Jul 2022