Hotel Plaza Carrillo's is located in Downtown Cancun, a neighborhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park and Tortuga Beach. Cancun Mall and Cancun Convention Center are two other places to visit that come recommended.
Located close to Cancun Mall, Hotel Plaza Carrillo's provides a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
An outdoor pool
A front-desk safe, tour/ticket assistance, and concierge services
A reception hall, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Plaza Carrillo's have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
TVs with cable channels
Wardrobes/closets, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Carrillos
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Low-height electrical outlets in bathroom
No elevator
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV with cable channels
Food and drink
Room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Pool access available from 6:30 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun
Frequently asked questions
Does Hotel Plaza Carrillo's have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM–8:00 PM.
Is Hotel Plaza Carrillo's pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Plaza Carrillo's?
There is free parking nearby.
What time is check-in at Hotel Plaza Carrillo's?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
What time is check-out at Hotel Plaza Carrillo's?
Check-out is at 11:00 AM.
Where is Hotel Plaza Carrillo's located?
Located in Downtown Cancun, this hotel is 0.5 mi (0.8 km) from Las Palapas Park and 2.6 mi (4.2 km) from Cancun Mall. Tortuga Beach and Cancun Convention Center are also within 9 mi (15 km).
Hotel Plaza Carrillo's Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
DO NOT STAY HERE!!! Very old. Next to bar which played OUTSIDE LOUD music until 4:00am 5 nights of the week. Couldn't sleep at all. Should be out of business unless the bar closes. Old beds, fixtures, windows, .... No restaurant. TERRIBLE HOTEL. Left after 1 night!!! Rate 0 out of 10
I almost cancelled before I checked in when I saw the disco, six nights a week, next door. However, the friendly receptionist Sabina gave me a room furthest away and I never heard it my two nights. The trade-off was a loud humming noise outside my room from what I guess was a water pump or heating. All that said, it is a nice little hotel. Friendly staff, water refill, big room, super clean and good wifi.