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Hotel Plaza Caribe

Property class: 3

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Photo gallery for Hotel Plaza Caribe

A pool area with lounge chairs, a thatched-roof structure, and a sign indicating pool regulations. - Hotel Plaza Caribe (Cancun)
A hotel room with two beds, a desk, a TV, and a bathroom. - Hotel Plaza Caribe (Cancun)
A modern hotel room with a dining area, a large window with a view of a pool and palm trees, a mirror, and a vase of flowers. - Hotel Plaza Caribe (Cancun)
A restaurant with red tablecloths, white plates, and black chairs. - Hotel Plaza Caribe (Cancun)
A spacious indoor dining area with high ceilings, wooden beams, and a thatched roof. Tables are set with red tablecloths, and there are potted plants and a large vase of flowers. - Hotel Plaza Caribe (Cancun)
Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, laundry facilities, and conference space. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

A hotel room with two beds, a bathroom, and a view of greenery outside.

Superior Room

7.6 out of 10
Good
(26 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Pool View

A hotel room with two beds, a desk with a chair, a potted plant, a coffee maker, and a sink.

Premium Room, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

A hotel room with two beds, a desk, and a chair.

Family Triple Room

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Superior Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Hotel Plaza Caribe is in a shopping district. Mercado 23 and Plaza 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park. Cristo Rey Church and Benito Juarez Municipal Building are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    8 min walk - 0.5 miles
  • Mercado 23
    3 min walk - 0.2 miles
  • Las Palapas Park
    5 min walk - 0.3 miles
  • Cristo Rey Church
    5 min walk - 0.3 miles
  • Plaza 28
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • McDonald's
    3 min walk
  • Subway
    2 min walk
  • Church's Chicken
    3 min walk
  • Subway
    1 min walk
  • Ty-Coz
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

Located in Downtown Cancun, this hotel is within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

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Reviews

Hotel Plaza Caribe Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel across the street from the ADO station. Has a cute pool and atmosphere. Several OXOs and a 711 for snacks and coffee.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AMAZING. For what you pay, you really get yo enjoy so much. The pool was clean and we enjoyed it. My daughter also enjoyed the water park area very much, when kt was off they even turned it on and left it on later for her. The room was quiet and clean, warm water also. Great location for those bussing, right by a great square and great food. We would recommend!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there the first and last night of our trip to Mexico to be close to the airport. The service was very good, very friendly people.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac was very good. The room was clean but starting to show wear. Didn’t have a car to park so unaware of that. The staff were extremely helpful, friendly and attentive.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was great. We checked in late and there were no issues
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Good services and Cleaning Rooms
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acess to the the aifrport and Tren Maya by shuttle from ADO station
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good no complaints at all. The staff is kind all the time.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
Stayed 2 nights in Nov 2024