Hotel Plaza Caribe

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Plaza Caribe

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi
Food court
Bar (on property)

Overview of Hotel Plaza Caribe

7.4

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Free WiFi

Explore the neighborhood

Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Popular LocationSubway1 min walk
  • Popular LocationCinco Grados Tapioca1 min walk
  • Popular LocationLas Palapas Park4 min walk
  • Popular LocationMercado 235 min walk

Room options

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe or closet
Daily housekeeping
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, Pool View, Executive Level

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe or closet
Daily housekeeping
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Pool View, Tower

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Executive Level

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Family Triple Room, Multiple Beds, Tower

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe or closet
Daily housekeeping
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

About the neighborhood

Cancun

Hotel Plaza Caribe is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district. Cristo Rey Church is a notable landmark, and travelers looking to shop may want to visit Mercado 23 and Plaza 28. Las Palapas Park and Benito Juarez Municipal Building are two other places to visit that come recommended.

What's nearby

  • Las Palapas Park - 4 min walk
  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Plaza 28 - 17 min walk
  • Plaza Las Americas - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Ty-Coz - 4 min walk
  • La Parrilla - 5 min walk
  • Pizza Hut - 2 min walk
  • Church's Chicken - 3 min walk
  • La fonda de la tulum - 5 min walk

About this property

Hotel Plaza Caribe

Family-friendly hotel revitalized in 2018 and located near Las Palapas Park
Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, a playground, and laundry facilities. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a porter/bellhop
  • 4 meeting rooms, a ballroom, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 134 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Showers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM–11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1981
  • Designated smoking areas
  • Renovated entire property - May 2018
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer on request
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from February 27 2024 to March 3 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The property will be renovating one of the pools from February 27 2024 to March 3 2024 (completion date subject to change).

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Caribe?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

This family-friendly Cancun hotel is located in a shopping district, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 242 out of 900 reviews" "
Rating 8 - Good. 317 out of 900 reviews" "
Rating 6 - Okay. 199 out of 900 reviews" "
Rating 4 - Poor. 86 out of 900 reviews" "
Rating 2 - Terrible. 56 out of 900 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Edu Emel

Disliked: Property conditions & facilities
The room was not so clean and everything is old ,needs an update . We found cucarachas as well , spider webs …
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property, no updates, everything old, beds hard pillows old and towels old.
Stayed 1 night in Mar 2024

8/10 Good

Juan

Traveled with family
Disliked: Amenities
Cuartos pequeño sin mucha movilidad
Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
You can hear music all night long since it’s very close to what seems to be a stadium. We stayed during the weekdays. The staff does not listen to you and will talk over you. Have no empathy. We had a few walk into our suite with out prior notice and just say oops. We did not request any house keeping nor were we told they would be entering at anytime during our stay. The property will not take any responsibility for reservations made outside rather than directly done with them or so they said. Dream vacation turned into a very annoyed and stressful time. The entrance is very difficult to find if walking unless you’ve been there and know where to go.
Stayed 1 night in Mar 2024

8/10 Good

Diane, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location across from downtown ADO. Affordable. Grandkids loved children’s water park area.
Stayed 1 night in Mar 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente servicio buena ubicación
Stayed 3 nights in Mar 2024

2/10 Terrible

Jillian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We chose this hotel so we could walk to ADO bus station in the early morning. The pool and grounds are lovely; however poorly kept, run down and dirty. Our room didn’t have any window covering; however staff was able to fix that upon our request. The room was disgusting. The smell was awful, the bed sheets had clearly not been changed in one of the two beds and we found food or fluid on the sheets. The room looked like a jail cell. I would never recommend this hotel room, even for one night. Go to the one of the hostels in the area- they are cleaner.

8/10 Good

Mary Lou

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very noisy bird, all hours of the day.
Stayed 1 night in Mar 2024

10/10 Excellent

denise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024