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Hotel Paradise Suites

3.5 star property
Hotel Paradise Suites sits on Shark Beach offering travelers a perfect blend of oceanfront relaxation and upscale shopping experiences

Choose dates to view prices

Photo gallery for Hotel Paradise Suites

Exterior - Hotel Paradise Suites (Isla Mujeres)
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board - Hotel Paradise Suites (Isla Mujeres)
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board - Hotel Paradise Suites (Isla Mujeres)
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board - Hotel Paradise Suites (Isla Mujeres)
Lounge - Hotel Paradise Suites (Isla Mujeres)
Travelers find a peaceful getaway at this oceanfront property with hot stone massages, an on-site art gallery, and designer boutiques. The hotel offers in-room WiFi, express check-in/out, and outdoor spaces like a firepit and pool for evening relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 01 Imox Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 02 Akbal Jr (2 Queen)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 03 Zama Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 04 Ixchel Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 05 Alotl Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

05 Alotl Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 06 Litza Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

06 Litza Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 07 Kinish Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 08 Itze Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

08 Itze Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 09 Teotl Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 10 Nicte Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

10 Nicte Jr (1 King)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 11 Mixtli Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 12 Balam Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Hotel Paradise Suites is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Shoppers can check out Cancun Mall, while everyone can enjoy the natural beauty of North Beach and Shark Beach. Playa Tortugas and Tortuga Beach are two other places to visit that come recommended. With scuba diving, boat tours, and fishing nearby, you'll find plenty of adventures in the water. Visit our Isla Mujeres travel guide
Map
Carlos Lazo 14, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo
    Miguel Hidalgo
    2 min walk - 0.1 miles
  • North Beach
    North Beach
    5 min walk - 0.3 miles
  • High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.
    Isla Mujeres Ferry Terminal
    6 min walk - 0.4 miles
  • beach
    2 min walk - 0.1 miles
  • Isla Mujeres Cemetery
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    117 min drive

Restaurants

  • Stingray
    2 min walk
  • Lola Valentina
    3 min walk
  • Rock Bar
    4 min walk
  • Los Burritos
    2 min walk
  • Mamma Rosa
    3 min walk

About this property

Hotel Paradise Suites

Hotel near North Beach
Located close to Shark Beach, Hotel Paradise Suites provides a terrace, an art gallery on site, and designer stores on site. Treat yourself to a Swedish massage or other spa services. In addition to a firepit and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • Outdoor furniture, massage treatment rooms, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Paradise Suites have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and dining tables.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Private yards, wardrobes/closets, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 110 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

Is Hotel Paradise Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 3 total) with a maximum weight of up to 110 lbs per pet. A cleaning fee of MXN 500 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Paradise Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Paradise Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Paradise Suites located?

Located in Centro - Supmza 001, this hotel is 0.2 mi (0.2 km) from North Beach and within 6 mi (10 km) of Shark Beach and Punta Sur. Cancun Mall and Playa Tortugas are also within 16 mi (25 km).

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Reviews

Hotel Paradise Suites Reviews

8.6

Excellent

8.6

Cleanliness

9.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 125 out of 210 reviews
Rating 8 - Good. 43 out of 210 reviews
Rating 6 - Okay. 18 out of 210 reviews
Rating 4 - Poor. 15 out of 210 reviews
Rating 2 - Terrible. 9 out of 210 reviews

Reviews

Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was amazing, and the staff is outstanding.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service
Great location. Upkeep could be better the bathroom sink and shower head we’re very bad.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. 2 minute walk to the beach, restaurants all around. Once in hotel it is quite, clean, great air conditioning and HIT WATER fir a great shower after the beach. During my 9 day stay i had to work 5 days and thw wifi was always strong. I used the diningvtable as my workstation and this was perfect. I will be back for certain!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Paradise Suites is a lovely hotel which offers tranquility, a great location and very helpful staff, especially Alex. The pool and grounds were relaxing and offer a great escape from the busy beach. We plan on a return trip!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need. Quite and secluded, full fridge and kitchen amenities.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex made our stay great! Crazy that right in the midst of busy playa Norte you’d step into the property and instant serenity! Rooms were clean, spacious, and the location was unbeatable. Alex introduced us to the best food and friendly neighbors, and was there to help with anything we needed! We will be back!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here and again it was fabulous. Steps away from North beach and within walking distance of downtown. We love it here because it’s quiet and peaceful and yet close to everything. Alex the manager is friendly and extremely helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The courtyard style of the property was interesting and cool. The room was spacious and very livable. They provided beach towels, which was nice. The staff were very accommodating. Many food and bar options right next to the property, with the beach only one block from the hotel. You can rent a golf cart for longer excursions just steps away from the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Our own sucluded spot in the middle of everything. Alex was amazing, always around if we needed her. 3 minute walk to the most beautiful beach you will never want to leave.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Alex was awesome during the entire stay, answering every question we had. The place is about a block from north beach, which makes it ideal. Tons of food options within walking distance. We’ll be back!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. It is great value for what you pay for and it's anvoasis in the niddle of all the action. Everything you need ro want us walkeable. Closest beach is North Beach and that is the best one on the island. Staff were friendly and professional. Room was clean and everything worked great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Abram

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacy & clean. Minutes from the beach, walking. Alex, the manager, lives on property and is great to work with. She'll make sure all your needs are taken care of. Also, sports bar, Snappers, is directly across the street. Overall, we had a great stay.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hotel paradise suites is a small and elegant property in the heart on north beach! The spacious suites are extraordinary with beautiful decor, comfortable deck, comfy beds, well equipped kitchenette, lovely bathrooms, quality bedding and towels and so many wonderful touches including drying racks on back deck! The landscaping and pool are beautiful!!!And the staff are fantastic…very friendly, welcoming and professional! We have stayed in many places on Isla and this is now our top choice!
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small place

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another wonderful stay at paradise suites

We enjoyed our stay at paradise suites, this was our second stay, quiet, clean, comfortable, with nice amenities …. Alex our host was great….
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Kimberly

The staff were great, but the room was lacking. The kitchen was not as pictured on the website (1 small burner) and everything that I would have expected when booking a room for two was not there. No pots/pans until requested (and then just a very small pan), no 2 of anything (coffee mugs, glasses), one small pillow each so not easy to watch TV in bed comfortably, no coffee table with the couch and no safe. I had stayed here before many years ago when the attention to detail was much higher. For the amount paid per night this wasn't as expected but the location is perfect. This was room #9 so maybe the other rooms are better set-up. Sadly, because this was disappointing, I will look elsewhere the next visit.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Will go back again.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

ANGELIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise suites

Loved this place quiet, clean, nice amenities,grounds need some TLC, location great ,have been to Isla many times had a great time as usual
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cosy

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

ERNEST

Liked: Cleanliness, amenities
Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.
Stayed 1 night in Apr 2025