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Hotel NYX Cancun All Inclusive

Property class: 3.5

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Photo gallery for Hotel NYX Cancun All Inclusive

A hotel room with a bed, a ceiling fan, a nightstand, a lamp, a view of the ocean, and a balcony with chairs. - Hotel NYX Cancun All Inclusive (Cancun)
Creator video
A beach view from a balcony with a wooden chair. - Hotel NYX Cancun All Inclusive (Cancun)
A hotel room with a large bed, a glass table, and a view of the ocean. - Hotel NYX Cancun All Inclusive (Cancun)
A modern bathroom with two sinks, a large mirror, and a wooden door. - Hotel NYX Cancun All Inclusive (Cancun)
A short walk from La Isla Shopping Mall, Hotel NYX Cancun All Inclusive provides a poolside bar, a grocery/convenience store, and a terrace. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, aromatherapy, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a hair salon.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Standard Room

8.2 out of 10
Very good
(99 reviews)
  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A hotel room with a bed, a ceiling fan, a nightstand, a lamp, a view of the ocean, and a balcony with chairs.

Junior Room

8.6 out of 10
Excellent
(13 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

A bedroom with a large bed, a ceiling fan, a view of the ocean through large windows, and a balcony with chairs.

Superior Suite

8.8 out of 10
Excellent
(54 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view.

Deluxe Room

7.8 out of 10
Good
(118 reviews)
  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Sunset)

A hotel room with a bed, a desk, a chair, a ceiling fan, a large window with a view of the sea, and a blue and white color scheme.

Suite (Sunset)

8.8 out of 10
Excellent
(67 reviews)
  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Sunset Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located on the beach, Hotel NYX Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    6 min walk - 0.4 miles
  • A marina with a yacht docked at the pier, surrounded by palm trees and buildings.
    Isla Dorada
    10 min walk - 0.5 miles
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    10 min walk - 0.5 miles
  • A beach with thatched umbrellas, lounge chairs, and palm trees.
    Hotel Zone Beaches
    18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • Park Royal Cancun
    7 min walk
  • Starbucks
    7 min walk
  • Starbucks
    10 min walk
  • Wander Rooftop Bar
    6 min walk
  • Bubba Gump Shrimp Co.
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from September 2 2026 to November 23 2026 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 5.03 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-002338/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive. Activities include yoga classes.

Where is Hotel NYX Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel NYX Cancun All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1117 out of 1958 reviews
Rating 8 - Good. 457 out of 1958 reviews
Rating 6 - Okay. 223 out of 1958 reviews
Rating 4 - Poor. 66 out of 1958 reviews
Rating 2 - Terrible. 95 out of 1958 reviews

Reviews

Verified review

6/10 Okay

Courtney J.

Liked: Staff & service, amenities, property conditions & facilities
The rooms are okay, the staff were amazing and helpful. Beach view was so beautiful.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Orlando Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great experience from the start with the check in and the amenities were super useful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here, food was amazing. Staff were so amazing, I made the best memories will most definitely come again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Pauline Roslyn

Liked: Cleanliness, property conditions & facilities
The buffet here was amazing. Pool and beach were awesome. Room was decorated for birthday so beautifully
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Daniela M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated/clean rooms, good food at the buffet and good customer service.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Even with construction going on, they did their best to keep the resort clean and useful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service beach was great cleaned up early in the morning's Beach staff were amazing and fun. Food was average no complaints everything was good. Will return
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the food options were amazing. There were so many amenities like the pool and jacuzzis.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly Room was clean Good location Good food variety
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Everlyn Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay , was calm quiet and very clean. Staff was always amazing and helpful with any questions we had. Beach view and balcony view was also beautiful!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My compliments to the outstanding staff. They are very hard working, attentive and friendly. Highly recommend!
Stayed 12 nights in Aug 2026
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful, opened doors, the beach drink service was awesome. The restaurants are delicious, luxurious and easy to book and the house keeping is everyday if you want. Many different drinks and an activities. Loved it.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Mayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very nice, location was close to everything and it was very clean. Food is average BUT has a variety to choose from!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I had was my room was tiny. I upgraded to a deluxe thinking it will be bigger but it was very tight in there. Food was good. Pool is smaller than others I have been to, but still nice. Staff was pleasant.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a nice place. Entertainment crew was really good. The pool is pretty small as well as the lounge chairs being very limited. Had a Junior suite, and it was really nice room with balcony and beautiful view. Don’t know if I would go again.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Some of the best All Inclusive food and drinks I’ve tried. Bed was comfortable. Room was nice. They do have construction going on next door and on top of the main building so you can hear the noise from that. We stayed on bay side to watch the sunset and you can hear the traffic. We did get used to it. The ocean water was lovely - you could walk right out and it wasn’t rocky at all. They could use more loungers around the pool area.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach and playful waves. Great food. Karla from the Breakfast and lunch staff was very friendly and professional. It would be nice to tone down the music at night for the couples that don’t wish to party. Excellent staff and great time. Great boutique resort. And one more time, amazing beach.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Trusha Piyushkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nyx Cancun was amazing! It was clean, friendly and helpful staff. The restaurants were great with so many food options to choose from. We were vegetarians so some items we were not able to eat but the limited options for us were great as well. This property was close to the bus station, the mall and and had a nice ambiance with great amenities. Definitely will recommend people to go here.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Herbert Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect for us! The resort was spotless, the staff was so helpful and kind, and the ocean was beautiful (even during “sea weed season”)! The resort was smaller but was the perfect size for us (mid 30s couple). The beach was secluded was from others and was wide open. We were even able to see sea turtles come on shore at night! I highly recommend this resort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment helps to make our experience even better, Steph and the team were fun. The Italian and the Japanese restaurant were phenomenal and the buffet was amazing, the beach restaurant was okay, but all the employees were amazing in all the restaurants. The only thing we did not enjoy was the amount of times they try to give us “free stuff” if we do the tour (where they try to sell time shares or something like that). I understand it is their work, and the employee were really nice, but it is a little “nice” too pushy from the hotel. The same things happened in the airport with other hotels, it is annoying.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Schikenna R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at **NYX Hotel Cancun** was absolutely wonderful\! From the moment we arrived, the staff made us feel welcomed, especially Charlie, he was very professional and really attentive to our needs. The warm hospitality and exceptional service that the entire staff provided was phenomenal The resort was spotless, beautifully maintained, and perfectly located with breathtaking views of the turquoise Caribbean Sea.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite place to stay! The staff are truly amazing friendly, attentive, and always going the extra mile.
Stayed 7 nights in May 2026