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Hotel Luma by Kavia Cancun

3.5 star property
Hotel with free parking, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Luma by Kavia Cancun

Front of property
In-room safe, individually furnished, desk, iron/ironing board
Reception
Front of property
50-inch Smart TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hotel Kavia Cancun

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 704 reviews
Hotel Kavia Cancun

About the neighborhood

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬5 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

Hotel near Plaza 28
Close to Plaza Las Americas, Hotel Luma by Kavia Cancun provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Frequently asked questions

Is Hotel Luma by Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luma by Kavia Cancun?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia Cancun?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia Cancun?

Check-out is at noon.

Where is Hotel Luma by Kavia Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

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Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 435 reviews
Rating 8 - Good. 114 out of 435 reviews
Rating 6 - Okay. 51 out of 435 reviews
Rating 4 - Poor. 16 out of 435 reviews
Rating 2 - Terrible. 22 out of 435 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.
Stayed 1 night in Mar 2025

10/10 Excellent

Nofrett

Really nice place to stay.
Stayed 3 nights in May 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Dec 2024

8/10 Good

Takuya

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our satisfaction. We would appreciate a refrigerator in the room or that they could have ice machines.
Stayed 3 nights in Jan 2025

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights

Good hotel for a short stay. Close to restaurants and shops. Clean room, small and small bed but it worked.
Stayed 2 nights in Dec 2024

6/10 Okay

John ANDREW

Liked: Cleanliness, property conditions & facilities

OK for a night ....

Pretty basic, nofrills, few amenities. Close to bus station.
Stayed 1 night in Nov 2024

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.
Stayed 1 night in Feb 2025

10/10 Excellent

Sir Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They should be charging more cause i was very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
Stayed 3 nights in Jul 2024

8/10 Good

Isela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024