Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524
What's nearby
Las Palapas Park - 19 min walk - 1.0 mile
Plaza 28 - 3 min drive - 1.6 miles
Cancun Mall - 4 min drive - 2.2 miles
Ultramar Ferry Puerto Juárez - 4 min drive - 1.6 miles
Puerto Cancun Marina Town Center - 5 min drive - 2.0 miles
Getting around
Cancun Intl. Airport (CUN) - 29 min drive
Restaurants
McDonald's - 5 min walk
Puente Puerto Juárez - 8 min walk
Taqueria Bonampak - 10 min walk
Salbutes y empanadasDoña Mery - 7 min walk
Fantasy - 3 min walk
About this property
Hotel Los Cuates de Cancun
Hotel near Ultramar Ferry Puerto Juárez
Located close to Plaza 28, Hotel Los Cuates de Cancun has plenty to offer.
Other perks at this hotel include:
Free self parking
A 24-hour front desk
Room features
All 74 rooms feature comforts such as air conditioning.
Other amenities include:
Bathrooms with showers
32-inch LED TVs with cable channels
Languages
Spanish
Property amenities
Parking and transportation
Free secured, covered self parking on site
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun
Frequently asked questions
Is Hotel Los Cuates de Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Los Cuates de Cancun?
Self parking is free at this property.
What time is check-in at Hotel Los Cuates de Cancun?
Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Los Cuates de Cancun?
Check-out is at noon.
Where is Hotel Los Cuates de Cancun located?
Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Museo Iconografico de la Carrera Panamericana and Benito Juarez Municipal Building are also within 1 mi (2 km).
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Hotel Los Cuates de Cancun Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 110 reviews
10 - Excellent
12
Rating 8 - Good. 34 out of 110 reviews
8 - Good
34
Rating 6 - Okay. 35 out of 110 reviews
6 - Okay
35
Rating 4 - Poor. 10 out of 110 reviews
4 - Poor
10
Rating 2 - Terrible. 19 out of 110 reviews
2 - Terrible
19
6.8/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Yony
Stayed 3 nights in Mar 2023
8/10
Ruben
Stayed 1 night in Sep 2022
8/10
Asael
Stayed 1 night in Sep 2022
10/10
Daniel
Stayed 4 nights in Aug 2022
8/10
Jessica
Stayed 1 night in Aug 2022
2/10
No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
julian
Stayed 1 night in Jul 2022
6/10
Old no elevators linens beddings very old
Ana
Stayed 1 night in Jun 2022
2/10
Eviten el hotel esta mucho mejor cualquier motel de paso
Carlos
Stayed 1 night in Apr 2022
8/10
Asael
Stayed 1 night in Apr 2022
8/10
brian
Stayed 6 nights in Mar 2022
2/10
Veniamin
Stayed 3 nights in Mar 2022
8/10
Fue buena la estancia
Oscar
Stayed 4 nights in Mar 2022
2/10
omar
Stayed 1 night in Feb 2022
8/10
Malo el internet en el cuarto
Jorge
Stayed 2 nights in Jan 2022
6/10
Sólo el check on ,el personal .que estaba en ese momento .muy amable
santiago
Stayed 1 night in Jan 2022
6/10
Regular
Silverio
Stayed 1 night in Jan 2022
4/10
Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Alicia Noemi
Stayed 1 night in Jan 2022
2/10
Emma Isabella
Stayed 4 nights in Dec 2021
8/10
Jesus Fernando
Stayed 1 night in Dec 2021
10/10
DENIS ALEJANDRA
Stayed 8 nights in Dec 2021
10/10
Sergio
Stayed 1 night in Dec 2021
10/10
Muy buen servicio para el precio económico.
Amado
Stayed 1 night in Feb 2020
4/10
Raúl
Stayed 1 night in Dec 2019
8/10
Ubicaciom
El lugar es muy centrico
Instalaciones adecuadas.
Personal atento
Verified traveler
Stayed 1 night in Sep 2019
8/10
El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó