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Hotel Kavia Cancun

3.0 star property

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Photo gallery for Hotel Kavia Cancun

The exterior of the Kavia Hotel with its illuminated signage and modern architecture. - Hotel Kavia Cancun (Cancun)
A multi-level hotel atrium with a central pool, balconies, and indoor plants. - Hotel Kavia Cancun (Cancun)
A modern interior with a reception area, multiple floors, and a central atrium. - Hotel Kavia Cancun (Cancun)
A modern hotel with a large indoor pool, multiple balconies, and a well-lit interior. - Hotel Kavia Cancun (Cancun)
A spacious lobby with a central water feature, seating area, and a television screen. - Hotel Kavia Cancun (Cancun)
Located close to Plaza Las Americas, Hotel Kavia Cancun provides a poolside bar, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 King Bed, Ensuite

A hotel room with a large bed, two bedside tables, a wall-mounted phone, and two wall sconces.

Standard Double Room, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom

A hotel room with two beds, a flat-screen TV, a chair, and a small table with a flower arrangement.

Standard Double Room, 2 Double Beds, Private Bathroom

8.2 out of 10
Very good
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a small table with a chair.

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 6
  • 2 King Beds

Double Room Standard

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room Standard

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed and 2 King Beds
  • Free WiFi

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Hotel Kavia Cancun. The area's natural beauty can be seen at Playa Tortugas and Langosta Beach, while Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Cancun travel guide
Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    3 min walk - 0.2 miles
  • Las Palapas Park
    2 min walk - 0.1 miles
  • Ceviche Square
    5 min walk - 0.3 miles
  • Plaza 28
    11 min walk - 0.6 miles
  • Plaza Las Americas
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Hunter Bar
    2 min walk
  • 11:11 Club
    1 min walk
  • Cheester
    3 min walk
  • Marquesitas Ricky
    2 min walk
  • Burger King
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 002-025-003156/2026

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Kavia Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Kavia Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Cancun?

Check-out is at noon.

Where is Hotel Kavia Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kavia Cancun Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 293 out of 777 reviews
Rating 8 - Good. 253 out of 777 reviews
Rating 6 - Okay. 117 out of 777 reviews
Rating 4 - Poor. 52 out of 777 reviews
Rating 2 - Terrible. 62 out of 777 reviews

Reviews

Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, beds comfy, ac was cold, convenient location. Staff was nice and helpful. There are 2 pools. Parking is convenient. I traveled with 4 kids and husband and they accommodated my room. Would stay here again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean room, closet space, desk, good supply of hot water.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean conveniently
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean and the bed really comfortable..
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

CHRISTOPHER

The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Tony

Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, the pool was nice and it's very walkable to other areas in the city. It's well positioned for nightlife and was very well priced. Beds were pretty comfortable and the pillows were ok, but the shower had very low water pressure. I'd totally stay here again if I was needing a spot in the area.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

EDGAR

Good location. Fair service. You receive what you pay.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good downtown Cancun option

Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

catherine

Disliked: Cleanliness, property conditions & facilities
The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.
Verified review

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025
Verified review

4/10 Poor

Naweed

Disliked: Amenities
stricked rules no drinking or alcohol hotel room was okay..
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 5 nights in Aug 2023
Verified review

8/10 Good

KENNETH Carl

Liked: Cleanliness, staff & service
Good location.
Stayed 15 nights in Sep 2022
Verified review

8/10 Good

Rogers

Disliked: Amenities, property conditions & facilities
Okay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the same day and everything went smoothly
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Saul

Liked: Cleanliness, staff & service
Is in the downtown area and you can walk and find small businesses close by.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Kirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was horrible, service sucks and no courtesy or professionalism
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 😎
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Nikka

Liked: Cleanliness, amenities
This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Stayed 1 night in Mar 2025