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Hotel Kavia Cancun

3.0 star property
Hotel with free valet parking, near Plaza Las Americas

Choose dates to view prices

Photo gallery for Hotel Kavia Cancun

Front of property
Business center
Outdoor pool, sun loungers
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Bar (on property)
Located close to Plaza Las Americas, Hotel Kavia Cancun provides a poolside bar, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

8.2 out of 10
Very good
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 24 sq m
  • Sleeps 2

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 40 sq m
  • Sleeps 6

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About the neighborhood

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 9 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel near Langosta Beach
Plaza Las Americas is located near Hotel Kavia Cancun, which provides a poolside bar, a terrace, and a coffee shop/cafe. In addition to a bar and a business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a 24-hour front desk, and an elevator
  • A banquet hall, smoke-free premises, and a front-desk safe
Room features
All 62 rooms have comforts such as air conditioning, in addition to perks like safes and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

Similar properties

Outdoor pool, sun loungers

Hotel Kavia Plus Cancun

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 512 reviews
Hotel Kavia Plus Cancun

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Frequently asked questions

Does Hotel Kavia Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kavia Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Kavia Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Cancun?

Check-out is at noon.

Where is Hotel Kavia Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

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Reviews

Hotel Kavia Cancun Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 261 out of 725 reviews
Rating 8 - Good. 240 out of 725 reviews
Rating 6 - Okay. 115 out of 725 reviews
Rating 4 - Poor. 50 out of 725 reviews
Rating 2 - Terrible. 59 out of 725 reviews

Reviews

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the same day and everything went smoothly
Stayed 3 nights in Jul 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Sep 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

8/10 Good

CHRISTOPHER

The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
i like evriting
Stayed 4 nights in Mar 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

4/10 Poor

Omar

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

8/10 Good

Tony

Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023

2/10 Terrible

Vinod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm

4/10 Poor

james raymond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations!!! I stayed three nights at the grand oasis palm resort where I paid 1700.00! Worst experience ever! Rude staff horrible food no clean towels! It was a nightmare! I left the resort found kavia and would definitely stay at this property my next visit to Mexico! Very clean huge rooms nice and cold!
Stayed 1 night in Mar 2023

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Stayed 1 night in Aug 2023

6/10 Okay

jarrod

Disliked: Staff & service, amenities
Pay a little extra and go to another hotel close by.No air con in the lobby,a dog on the corner across from the hotel that barks all night and the girl on reception is rude and doesn't comply with what you ask.My safe wasn't working and she said will send someone in 20 minutes but no1 ever come!.Useless wifi it only in lobby!
Stayed 2 nights in Aug 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
We booked through Expedia for a week. We booked two rooms with city view. Our rooms don't even have any windows. Getting here the shower drain didn't work. We went and told the receptionist and explained that the guy wasn't here and that they will fix it the next day. They never did we been dealing with the shower for the whole stay. The second day we came from a water park and someone who I came to vacation with believed she left her phone in the bathroom in the lobby and we believe an employee went after because the toilet I used then had a garbage can on top of the toilet. They didn't want to show the footage. If she came in and came out with or without the phone. Today sept 18. There's no water in the two rooms we booked I already had shampoo in my head and the water stopped it happened twice to us already. They said there's nothing they can do.
Stayed 7 nights in Sep 2022

6/10 Okay

Maquinaria

Liked: Staff & service, amenities
En la noche ladran los perros de la calle y se escucha en todas las habitaciones. La limpieza es muy buena, el personal es amable. Las almohadas son malas, ya requieren cambio.
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, recomendable
Stayed 1 night in Aug 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien el hotel, la gente amable, pero si da un poco de temor el lugar para salir caminado, solo lo considero seguro en coche
Stayed 3 nights in Apr 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Me gustó la habitación y las instalaciones del hotel pero no me gustó que en el área del baño hubiera arena de playa ( yo no fui a la playa ) evidentemente no limpiaron bien la habitación después que salieron los últimos huéspedes.
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper

Desde la llegada una buena atención muy amables
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie Abigail

Liked: Cleanliness, property conditions & facilities
Es excelente el personal te atienden bien, solo que son un poco exigentes con la limpieza, no tiene ber ni te dejan Consumir bebidas alcohólicas, pero la verdad es un muy bien hotel todo excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Es una propiedad vieja, no dan agua, no tienen la misma calidad de los kavia...no lo recomiendo...
Stayed 1 night in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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