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Jardín Cancún

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Jardín Cancún

Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Lobby
Lobby
Front of property
Hotel Jardin Cancun, in downtown's heart, offers a welcoming base with practical amenities. Free self-parking eliminates parking headaches, and express check-out saves vacation time. Guests appreciate laundry facilities, in-room WiFi, and staff ready to arrange local tours.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Iron/ironing board
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Iron/ironing board
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Iron/ironing board
Daily housekeeping
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524

What's nearby

  • Las Palapas Park - 16 min walk - 0.9 miles
  • Plaza 28 - 8 min drive - 1.4 miles
  • Plaza Las Americas - 9 min drive - 2.0 miles
  • Puerto Cancun Marina Town Center - 10 min drive - 1.8 miles
  • Ultramar Ferry Puerto Juárez - 11 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪Tacos Beef - ‬8 min walk
  • ‪taqueria bonampak - ‬8 min walk
  • ‪Restaurante Isla Contoy® - ‬10 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk

About this property

Jardín Cancún

Hotel near Ultramar Ferry Puerto Juárez
Jardín Cancún provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, a TV in the lobby, and luggage storage
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Jardín Cancún include perks such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is Jardín Cancún pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jardín Cancún?

Self parking is free at this property.

What time is check-in at Jardín Cancún?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Jardín Cancún?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Jardín Cancún located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Benito Juarez Municipal Building and Las Palapas Park are also within 1 mi (2 km).

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Jardín Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 441 reviews
Rating 8 - Good. 132 out of 441 reviews
Rating 6 - Okay. 64 out of 441 reviews
Rating 4 - Poor. 32 out of 441 reviews
Rating 2 - Terrible. 47 out of 441 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Stayed 3 nights in Mar 2025

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

8/10 Good

Itzel

Liked: Cleanliness
.
Stayed 1 night in Mar 2025

8/10 Good

Luis D Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice and quiet, great cable and wifi, a little far from public transportation

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
Stayed 2 nights in Feb 2023

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in Jan 2024

4/10 Poor

cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Stayed 2 nights in Jul 2024

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Stayed 1 night in Jul 2024

8/10 Good

Hyleim

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Stayed 3 nights in Jul 2023

2/10 Terrible

Seungjin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel...no hot water for the shower

No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

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