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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with bars and a 24-hour front desk

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Photo gallery for Hotel Imperial las Perlas

On the beach
Beach bar
1 bedroom, iron/ironing board, bed sheets
Front of property
Standard Double Room | Balcony view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, iron/ironing board, bed sheets

Standard Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Daily housekeeping
  • Partial sea view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

What's nearby

  • Las Perlas Beach - 3 min walk - 0.2 miles
  • Puerto Cancun Marina Town Center - 14 min walk - 0.8 miles
  • Playa Tortugas - 16 min walk - 0.9 miles
  • Tortuga Beach - 4 min drive - 3.1 miles
  • La Isla Shopping Mall - 14 min drive - 7.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

Hotel near Tortuga Beach
Located close to Cancun Convention Center and Cancun Mall, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms offer comforts such as air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel Imperial las Perlas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial las Perlas?

Self parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Imperial las Perlas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

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Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 201 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 169 out of 1004 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Everything was great!
Stayed 1 night in May 2025

10/10

Great place
Stayed 4 nights in Apr 2025

8/10

Good location
Stayed 2 nights in Apr 2025

2/10

Would never stay there again
Stayed 2 nights in May 2025

10/10

Staff were rude with out solutions.
Stayed 6 nights in Jun 2025

8/10

Ok to stay.
Stayed 1 night in Apr 2025

10/10

.
Stayed 1 night in May 2025

10/10

We upgraded to room with private pool. Very nice room
Stayed 3 nights in Mar 2025

6/10

The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.
Stayed 4 nights in Mar 2025

10/10

Enjoyed our week long stay
Stayed 6 nights in Nov 2024

10/10

It was family friendly. Food options had a lot of vegetables home style Mexican food. Hours of food service excellent. Speedy service. Great dinning view. House keeping was great fresh towels fresh sheets. Clean pool. Friendly staff. Near public transportation.
Stayed 4 nights in Mar 2025

10/10

All
Stayed 9 nights in Apr 2025

6/10

The staff was very nice and it was clean. Only one pool and one Jacuzzi, a two station buffet. The food was not good. If you like your food and you want a lot of options do not stay here otherwise it’s not a bad place.
Stayed 3 nights in Mar 2025

8/10

Friendly staff. Older hotel. Good price to the area
Stayed 1 night in Feb 2025

6/10

Close to airport and bus Station
Stayed 3 nights in Jan 2025

8/10

Great central area and close to everything you need.
Stayed 1 night in Dec 2024

2/10

The people were somewhat friendly, but the hotel was old, rundown and not kept up. It was hard to even get toilet paper.
Stayed 5 nights in Mar 2025

8/10

There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for
Stayed 1 night in Feb 2025

4/10

⭐☆☆☆☆ Disappointing Experience – Would Not Return I recently stayed at this hotel during my trip to Cancun and, unfortunately, it did not live up to expectations. While the photos looked nice online, the reality was different. The biggest issue was cleanliness — both the food and drinks were not very good. Some items didn’t taste fresh, and I was concerned about the overall hygiene, especially at the buffet and drink stations. Another major letdown was the lack of direct beach access. One of the reasons I booked this place was for the beachfront location, but to my surprise, there was no easy or private way to access the beach from the property. Overall, the hotel left a lot to be desired. With so many great options in Cancun, I’d recommend looking elsewhere for a better experience, especially if cleanliness and beach access are priorities.
Stayed 3 nights in May 2025

4/10

You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.
Stayed 4 nights in Feb 2025

2/10

Very bad
Stayed 1 night in Apr 2025

2/10

I definitely wouldn’t recommend this resort to anyone. It’s not as they describe it. Very poor customer service. They consider themselves to be beach front, but reality their beach is very dirty and poorly maintained with few boats parked on the dock in front of their resort

2/10

The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.
Stayed 1 night in Mar 2025

8/10

If you have plans and need a place to crash this would be a great option. Staff were super friendly
Stayed 2 nights in Nov 2024

2/10

My stay at this hotel was one of the worst I've ever had. You wouldn't believe how old the building was! We couldn't even take a shower because the water was freezing cold. The parking spaces were tiny, and the small beach was overcrowded with people waiting to take the ferry. Don’t wast your time and money!
Stayed 1 night in Mar 2025