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Hotel Ikaro Suites

Property class: 3

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Pool - Hotel Ikaro Suites (Cancun)
Outdoor dining - Hotel Ikaro Suites (Cancun)
Room - Hotel Ikaro Suites (Cancun)
Exterior detail - Hotel Ikaro Suites (Cancun)
Lobby - Hotel Ikaro Suites (Cancun)
Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Ikaro Suites provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Studio Suite

Room

Basic Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Master Suite

Room

Master Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Classic Room

Room

Classic Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Room

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Double Room Standard

  • 20 sq m
  • Sleeps 2

Quadruple Room Standard

  • 25 sq m
  • Sleeps 4

Family Room -6 guests- Standard

  • 30 sq m
  • Sleeps 6

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Hotel Ikaro Suites is near a metro station. While the natural beauty of Tortuga Beach and Forum Beach can be enjoyed by anyone, those looking for an activity can check out Aquaworld. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Sunyaxchen No. 16 Sm.25 Mz. 25 Lote 58, Cancun, QROO, 77511

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    11 min walk - 0.6 miles
  • Mercado 28
    3 min walk - 0.2 miles
  • Las Palapas Park
    5 min walk - 0.3 miles
  • Plaza 28
    6 min walk - 0.4 miles
  • Mercado 23
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Comida Mexicana, Mariscos Y Más
    4 min walk
  • La Parrilla
    5 min walk
  • Mr. Habañero
    3 min walk
  • Picaña & Grill
    4 min walk
  • El Morelense - Cecina De Yecapixtla
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 13 2025 to December 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Ikaro Suites have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ikaro Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ikaro Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at Hotel Ikaro Suites?

Check-out is at noon.

Does Hotel Ikaro Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ikaro Suites located?

Located in Downtown Cancun, this hotel is within 9 mi (15 km) of Tortuga Beach, Forum Beach, and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ikaro Suites Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 128 reviews
Rating 8 - Good. 48 out of 128 reviews
Rating 6 - Okay. 33 out of 128 reviews
Rating 4 - Poor. 7 out of 128 reviews
Rating 2 - Terrible. 11 out of 128 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Not fancy but clean and friendly hotel staff.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place.. rate is fqir
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Okay
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a joke. Those pictures that represent this place have to be at least 10 years old. The pool look like a swamp literally. So I checked out and went to their sister property, which was much better however they charged me $130 and I’ve been fighting with my credit card company ever cents. I would stay at your sister property, but I would never stay at this property here ever.
Stayed 8 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J ai aime le sourire des employés ce qui m deplu c est que le secteur est innonde apres la pluie
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 6 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevador(y tiene 4 pisos) piscina sucia con moho y el agua verde,que no te provoca entrar en ella con miedo a enfermarte , las habitaciones necesitan reparación de lo descuidada que están , toallas viejas y rotas y lo peor 😰Apagan el único aparato pequeño del aire acondicionado que tiene el cuarto apenas sales y encuentras la habitación como un horno cuando regresas !! Una pesadilla en Cancún 😠😠😠
Stayed 4 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Pesadilla en Cancún.....

Cuando llegamos al hotel no tenían dato de mi reservación y el baño olía a Kaka, a mí esposa le robaron 2 anillos de Plata, no es nada de lo que dice la descripción.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Falta de toallas
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandeur de la suite et lit moilleux
Stayed 13 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeper changed the bedroom amenities everyday
Stayed 6 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very clean, and the staff very polite.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Fue una sola noche, pero el hotel tiene colchones muy viejos, y la habitación familiar está bien pero con un solo minisplit no es suficiente, es mas recomendable que estén todas las camas seguidas
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy limpio y muy atento el personal ,la alberca estaba sucia pero sabemos que porque habia llovido ,teniamos reservacion por 4 noches y estuvimos 7 en total y nos hicieron un buen descuento ,todos conformes. definitivamente si volveremos si dios permite .
Stayed 4 nights in Aug 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
the best thing about this hotel is the location. The rooms are in bad need of repairs and furniture. The staff is very nice and the area is okay for downtown Cancun. Close to palapas park and ADO.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endast spansktalande. Områdes kändes inte tryggt. Hotellet är i behov av renovering. Poolen var äcklig
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Por lo que pague, que realmente fue muy poco,no me puedo quejar de nada,lo mejor es la ubicación cerca de ADO y restaurantes,mercados y sobre todo la amabilidad del personal,como siempre seguiré regresando aqui,
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort

Mal servicio

Muy mala
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, close to downtown, not to beach

The room was very nice, and bikes were available for use. The check-in and reading of the rules seemed a bit extreme, but otherwise it was all a nice spot. A long bike ride to the beach though, especially when the bike the assigned us had a flat tire..
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion

Muy buena atención, muy amables al recibirte, darte instrucciones y pudimos dejar el equipaje en resguardo, en general excelente atencion
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
RENTE UNA HABITACION PARA 5 PERSONAS, SOLO TIENE 1 MINISPLIT PARA TODA LA HABITACION, LLEGAMOS SOLO A DORMIR, EL AIRE ACONDICIONADO NUNCA FUNCIONO, EL PERSONAL DEL HOTEL LO FUE A REVISAR ARGUMENTANDO QUE " ESTABA FUNCIONANDO BIEN" MI FAMILIA YA ESTABA DORMIDA Y NO QUERIAN MOVERSE DE HABITACION YA QUE SOLO ESTARIAMOS 4 HORAS PARA DORMIR, MI MOLESTIA ES QUE NO REVISEN QUE FUNCIONA Y ENFRIA PERFECTAMENTE BIEN ANTES DE RENTARLO Y QUE NO OFREZCAN UNA MEJORA EN EL PRECIO POR TAN LAMENTABLE SITUACION, A MAS DE 30 GRADOS.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Muy malo. Colchones muy viejos y boludos. Televisión sin volumen
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Booking the hotel made it seem like we were getting a master suite with 4 beds. what we actually had were 4 mats spread out on cement foundations in the room, and the room was terribly small. ON TOP OF THAT, we find bed bugs in our luggage! Don't get this hotel.
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel viejo

Le falta mantenimiento, la habitacion sucia, el personal no es muy amable, no tienen elevador y me toco la habitacion en el 3er piso y no hubo nadie quien nos pudiera ayudar aun cuando lo solicitamos
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Bien ubicado

Cerca del centro
Stayed 6 nights in Nov 2017