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Hotel Hacienda Cancun

3.0 star property
Hotel with free breakfast, a short walk to Plaza 28

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Photo gallery for Hotel Hacienda Cancun

Outdoor pool
Lobby
Exterior
Interior
Free cribs/infant beds

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

View all photos for Double Room

Double Room | Free cribs/infant beds

Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4

View all photos for Quadruple Room

Quadruple Room | Free cribs/infant beds

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4

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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Smz. 24 Mz. 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 3 min walk - 0.2 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Plaza 28 - 8 min walk - 0.5 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Pescaditos - ‬2 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪Porky's Tacos - ‬3 min walk

About this property

Hotel Hacienda Cancun

Hotel near Plaza 28
Hotel Hacienda Cancun provides amenities like free continental breakfast and a garden. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and a porter/bellhop
  • A TV in the lobby, 1 meeting room, and luggage storage
Room features
All guestrooms at Hotel Hacienda Cancun offer comforts such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 26-inch TVs with cable channels
  • Free infant beds, ceiling fans, and daily housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

More

  • 1 building
  • 3 floors
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 26-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hacienda Cancun
Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Hotel Hacienda Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Cancun?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hacienda Cancun?

Check-out is at noon.

Where is Hotel Hacienda Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Las Palapas Park and Plaza 28. Mercado 28 and Mercado 23 are also within 10 minutes.

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Hotel Hacienda Cancun Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Luis Daniel Reyes

Liked: Staff & service, amenities
Todo muy bien a excepción de algunas cosas, el baño no funcionaba de manera correcta, según había desayuno incluido y no es así y tampoco tienen estacionamiento suficiente pero los alrededores son seguros.
Stayed 5 nights in Mar 2025
This review was submitted before 2018 and has not been verified.

4/10 Poor

Karina, D.F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

No hay agua caliente, me dijeron en el lobby que dejara caer el agua y sólo se desperdició, la habitación se inunda, no hay cocina en el hotel ni para un te.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Felipe, QRO

Disliked: Staff & service, property conditions & facilities, room comfort

Room not avialable - alternative not worth a stay

I am not able to rate the Hacienda since the room was not available even though I had a confirmation. It was late in the evening therefore I had to take the alternative given by the Hotel. There I found a very loud room and a TV which had no channels except two which only show pornography 24 hours.