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Hotel DNA Cancun

Property class: 2.5

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Photo gallery for Hotel DNA Cancun

A hotel room with two beds, a hammock, and two framed motivational posters on the wall. - Hotel DNA Cancun (Cancun)
A modern indoor space with two palm trees in large pots, a white table with chairs, and a stone wall. - Hotel DNA Cancun (Cancun)
A swimming pool with a thatched roof structure, surrounded by palm trees and a building with multiple balconies. - Hotel DNA Cancun (Cancun)
A hotel sign with amenities listed, including a gym and a location in Alberca. - Hotel DNA Cancun (Cancun)
A hallway with a black door, a white stone wall, and a green wall with plants. - Hotel DNA Cancun (Cancun)
Located close to Plaza Las Americas, Hotel DNA Cancun provides a terrace. Guests can connect to free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a microwave, a small TV, and a fan.

Standard Double Room, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Hotel DNA Cancun is near the airport and by the sea. Plaza Las Americas and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Aquaworld and Delfines Beach are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Calle 12 Pte. 64, Cancun, QROO, 77524

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    4 min drive - 1.4 miles
  • Séptimo Día Adventist Church
    8 min walk - 0.5 miles
  • Mercado 23
    17 min walk - 1.0 mile
  • Las Palapas Park
    4 min drive - 1.4 miles
  • Puerto Cancun Golf Course
    5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Donceles 28
    9 min walk
  • La Casa De Las Mayoras
    8 min walk
  • Casa Bea
    11 min walk
  • Salbutes y empanadas [Doña Mery]
    12 min walk
  • Subway
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500.0 per stay
  • Cleaning fee: MXN 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel DNA Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel DNA Cancun?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel DNA Cancun?

Check-out is at 10:00 AM.

Where is Hotel DNA Cancun located?

Located in Downtown Cancun, this hotel is 2.2 mi (3.5 km) from Plaza Las Americas and within 6 mi (10 km) of Langosta Beach and Tortuga Beach. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel DNA Cancun Reviews

4.0

5.0

Cleanliness

4.8

Amenities

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden aquí, menos si van en familia

Fue horrible, mande a mi familia, el persona del lugar no estaba casi nunca en el hotel, cuando estaban no hacían caso. A la entrada sólo dieron un rollo de papel higiénico y nunca dieron más. El entorno es inseguro, abandonado en una zona peligrosa. El precio fue muy alto para lo que vale. No se otorgo factura, el responsable del hotel quería que pagáramos más dinero para generar la factura, cuando los impuestos se habían pagado por anticipado a hoteles.com , en el sitio de hoteles.com no se puede generar factura y nadie responde al teléfono. No volveremos a este lugar ni a comprar a través de esta palataforma.
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This is not as advertised there is NO consumer service desk, NO English speaker person, They don't offer water in the rooms if you arrive after the shops are all closed be sure to buy your own water, and if you arrive late and need to take your medication good luck wait until nest morning you go buy it from the gestation, the bath room door does not close live with it ,its hard to use the sink too.in general tis is not a hotel .
Stayed 6 nights in Dec 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, smelly, in a dangerous part of the town
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019