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Overview of Hotel Bahia Chac Chi

Photo gallery

Guest reviews

4.2 / 5Very Good
757 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationNorte Beach8 min walk
Popular LocationCosta Occidental de Isla Mujeres National Park10 min walk
Popular LocationDolphin Discovery8 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, Bay View

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Double Room, 2 Double Beds, Bay View

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Bahia Chac Chi is in the city center and near the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Garrafon Natural Reef Park. Cancun Interactive Aquarium and Aquaworld are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.

Popular Location

What's nearby

  • Norte Beach - 8 min walk
  • Garrafon Natural Reef Park - 8 min walk
  • Costa Occidental de Isla Mujeres National Park - 10 min walk
  • Dolphin Discovery - 8 min drive
  • Cancun Underwater Museum (Isla Mujeres) - 33 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Café Bahía – Serves breakfast, lunch, and light fare daily.

About this property

Hotel Bahia Chac Chi

3-star bayside hotel, walk to Norte Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and laundry facilities. All 25 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include balconies and hydromassage showerheads.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with cable channels.
Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free nearby parking
Roundtrip airport shuttle (surcharge)

Food and drink

Free continental breakfast available daily 7:30 AM–9 AM
1 restaurant
1 bar
Room service available

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Elevator

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Meeting rooms
Conference space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains

Bathroom

Designer toiletries
Hair dryer
Hydromassage showerhead
Shower

Entertainment

32-inch LCD TV
Cable channels

Food and drink

Free bottled water

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Individually decorated
Individually furnished
Iron/ironing board
Safe

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Guest reviews

4.2
Very Good
5 - Excellent
329
4 - Good
321
3 - Okay
80
2 - Mediocre
21
1 - Poor
6
4.6
Cleanliness
4.5
Service and Staff
3.8
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful location. Very close to the ferry terminal and a short walk to shopping and the beach. The staff was friendly and helpful. Meyte was very nice and gave us an upgrade when other people did not show up. The continental breakfast was sufficient with a variety of fresh fruit, bakery breads, yogurt, and more. The only disappointment was the pool. The pool was too cold to use. I chose this property over another one because of having the pool so that was disappointing, The property had a nice feel. I liked that it was on the main street. I felt safe coming and going here. The rooms were a good size. The beds were comfortable. The shower had options. I would choose to stay here again.

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service, pool too small for so many rooms, towels had stains, We let the reception know but ee still got towels with yellow stains, other than that everything was good!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is awesome! So accommodating and made up for anything lacking

Stayed 2 nights in Nov 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    1/5

    • Disliked: Cleanliness, amenities

    Everything in the room was dirty. The stained bedding was disgusting It is incredibly loud until after 3am because a nightclub is next door. Then 7am construction starts across the street. We left with 4 paid days left to our stay to get another hotel. Management did not care

    Stayed 8 nights in Mar 2020