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Hotel Bahia Chac Chi

3.0 star property
Bayside hotel with an outdoor pool and a restaurant

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Photo gallery for Hotel Bahia Chac Chi

View from property
Premium bedding, minibar, in-room safe, individually decorated
Lobby
Terrace/patio
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Bay View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds, Bay View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 8 min walk - 0.5 miles
  • Cocal Beach - 2 min drive - 0.7 miles
  • Dolphin Discovery - 6 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

Hotel near Isla Mujeres Ferry Terminal
North Beach is located near Hotel Bahia Chac Chi, which provides a terrace, designer stores on site, and a bar. The on-site restaurant, Sport Bar El Rey, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), meeting rooms, and tour/ticket assistance
  • Multilingual staff, a banquet hall, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch HDTVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Frequently asked questions

Does Hotel Bahia Chac Chi have a pool?

Yes, this property has an outdoor pool.

Is Hotel Bahia Chac Chi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bahia Chac Chi?

Self parking is free at this property.

What time is check-in at Hotel Bahia Chac Chi?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bahia Chac Chi?

Check-out is at noon.

Where is Hotel Bahia Chac Chi located?

Located in Centro - Supmza 001, this hotel is within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Faro de Punta Norte are also within 10 minutes.

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Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

debbie

Liked: Cleanliness, amenities, property conditions & facilities
They’re so friendly and beautiful over here
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Disliked: Amenities
Staff was super nice. Hotel is old, AC was not the best. Location is super busy by main road, lots of restaurants close by.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet hotel. Staff was attentive and super chill. Would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joann

Liked: Amenities
Great stay! Hotel was walking distance to everything..
Stayed 6 nights in Mar 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big Thank You to Johnny for assisting us with our late night arrival and helping us find something to wet our collective whistle!!
Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff, hotel located right next to golf cart rental place, 2 min walking from ferry terminal, 5 min from supermarket! Rooms are spacious and you get free water bottles every time your room gets cleaned.
Stayed 7 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Stayed 2 nights in Feb 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service
Hotel room had excellent bay view of ocean Power issues and a/c issues but hard to beat location and view for the price
Stayed 5 nights in Apr 2025

8/10 Good

CHRISTOPHER

Liked: Staff & service
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Services of this hotel is super high specially the Receptionist Beatriz helped us before chrck in since we had a baby withus.highly recomed this hotel. Also the hotel is in great location.
Stayed 1 night in Jan 2025

10/10 Excellent

XIAO LI

Liked: Cleanliness, staff & service, amenities
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlene

Liked: Cleanliness, property conditions & facilities, room comfort

Bahia ChaChi rocks it!

Very good place-clean, convenient location, nice, helpful staff. Stayed many times-always good.
Stayed 3 nights in Jan 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, Johny, who worked the front desk was friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean 👌
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and view staff were great
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from the main area and port, felt very safe and the room was cleaned and fresh daily
Stayed 7 nights in Nov 2024

6/10 Okay

Bridgette Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Stayed 5 nights in Feb 2025

8/10 Good

Luann

Liked: Staff & service, amenities, property conditions & facilities
All of the staff members at the Bahia have been great. The location is very convenient, the room is clean and the rates reasonable. We are very happy with our stay here. 🙂
Stayed 1 night in Jan 2025

10/10 Excellent

Ivismary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away) Grest staff Room was spacious and clean Pool (super convenient with kids)
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.
Stayed 2 nights in Mar 2025