Hotel Avenida Cancun

2.5 star property
Hotel in Cancun with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Avenida Cancun

In-room safe, desk, soundproofing, bed sheets
Staircase
Superior King | In-room safe, desk, soundproofing, bed sheets
Flat-screen TV
Front of property
Hotel Avenida Cancun sits in downtown's center, blending recreation with practicality. Guests can play a round of golf, connect to WiFi in common areas, and benefit from staff members who provide attentive service tailored to individual needs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Quadruple Room Standard

  • 16 sq m
  • Sleeps 4

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
In-room safe
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Desk
  • Sleeps 2
  • 1 Queen Bed

Superior King

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Desk
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • 16 sq m
  • Sleeps 2

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About the neighborhood

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

What's nearby

  • Las Plazas Outlet Cancun - 19 min walk - 1.0 mile
  • Las Palapas Park - 7 min drive - 1.8 miles
  • Cancun Mall - 7 min drive - 1.4 miles
  • Plaza 28 - 8 min drive - 1.8 miles
  • Plaza Las Americas - 10 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪El Fogón del May - ‬3 min walk
  • ‪antojitos veracruzanos - ‬1 min walk
  • ‪Doña Yoli Quesadillas Y Carnitas - ‬2 min walk
  • ‪Little Caesars Pizza - ‬6 min walk

About this property

Hotel Avenida Cancun

Hotel near Cancun Mall
Located close to Plaza Las Americas, Hotel Avenida Cancun has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 57 rooms offer comforts such as air conditioning and separate dining areas, as well as thoughtful touches like safes and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Separate dining areas, refrigerators, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Family friendly

  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Is Hotel Avenida Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Avenida Cancun?

Self parking is available for a fee.

What time is check-in at Hotel Avenida Cancun?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Avenida Cancun?

Check-out is at noon.

Where is Hotel Avenida Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Extreme Adventure, La Sagrada Familia Parish, and Mercado 28. Las Plazas Outlet Cancun and Andres Quintana Roo Stadium are also within 2 mi (3 km).

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Hotel Avenida Cancun Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 151 out of 333 reviews
Rating 8 - Good. 84 out of 333 reviews
Rating 6 - Okay. 50 out of 333 reviews
Rating 4 - Poor. 15 out of 333 reviews
Rating 2 - Terrible. 33 out of 333 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy to find. Good food in surrounding area, nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

ranee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad Shakhawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.
Stayed 4 nights in May 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Stayed 4 nights in Mar 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cheap

Clean and cheap. Good staff.
Stayed 1 night in Aug 2023

6/10 Okay

JORGE ARTURO

X
Stayed 1 night in Sep 2024

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
It's off the resort path so if you don't speak Spanish it will be a barrier. The kitchen is also non functional now. Places close to eat and grocery shop should need be
Stayed 7 nights in Jul 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Stayed 5 nights in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 7 nights in Jun 2024

6/10 Okay

Fozia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No room service not even glasses to drink water. No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.
Stayed 1 night in Sep 2023

2/10 Terrible

Arfan Hameed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are non professional. Non co operative, rude. There is no fridge and no coffee maker floor was very dirty even they cleaned everyday. I would not recommend anyone to stay this hotel. Pissed off during my stay.

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
It was noisy and late at night. The called me and woke me up telling to move my car. I still can’t understand why they asked me to move my car. If was parked in a space where the signage. It was very disrespectful for them to wake me @ 11:00 PM.
Stayed 1 night in Mar 2024

6/10 Okay

Blanca Alicia

Bien el servicio
Stayed 2 nights in May 2025

8/10 Good

Felipe de jesus

Liked: Cleanliness

Pasable

La ubicacion es lo mejor, las instalaciones bien, la habitacion pequeña.
Stayed 2 nights in May 2025

6/10 Okay

Marshall

Liked: Staff & service
Disliked: Property conditions & facilities
Muy barato peeo viejo y feo , personal bueno , como lo único rescatable
Stayed 2 nights in May 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien y totalmente de acuerdo al precio
Stayed 1 night in May 2025

6/10 Okay

Martin

Over.all is a good place doesn't offer coffee
Stayed 2 nights in Apr 2025

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien lo recomiendo ampliamente
Stayed 6 nights in Apr 2025

8/10 Good

Lic. Verónica

Liked: Staff & service
No cuenta con rest
Stayed 4 nights in Apr 2025

6/10 Okay

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Ok, I needed ironing service and they had none. A lot of noise outside and they wouldn't let you drink alcohol inside of the room which is odd.
Stayed 2 nights in Apr 2025

2/10 Terrible

azael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El baño le sale un mal olor habitacion 108 lo reclame en loby para que lo arreglen
Stayed 1 night in Apr 2025

10/10 Excellent

Esaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Habitacion comoda y con A/C
Stayed 1 night in Mar 2025