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Hotel Arco Maya

2.5 star property
Downtown Cancun's urban oasis invites travelers to lounge by the pool while exploring local cuisine - a perfect balance of relaxation and city energy

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Photo gallery for Hotel Arco Maya

40-inch LED TV with digital channels, TV, streaming services - Hotel Arco Maya (Cancun)
Desk, free WiFi, bed sheets - Hotel Arco Maya (Cancun)
Deluxe Twin Room | Desk, free WiFi, bed sheets - Hotel Arco Maya (Cancun)
Deluxe Twin Room | Terrace/patio - Hotel Arco Maya (Cancun)
Outdoor pool, pool umbrellas, sun loungers - Hotel Arco Maya (Cancun)
Hotel Arco Maya in Downtown Cancun offers continental breakfast and a manager's reception each afternoon. Enjoy the rooftop terrace and outdoor pool with sun loungers. Free WiFi, concierge assistance, and 24/7 front desk support enhance your stay.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Park view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Hotel Arco Maya. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Cancun travel guide
Map
31 Marañón 25, Cancun, QROO, 77509

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    11 min walk - 0.6 miles
  • Mercado 28
    5 min walk - 0.3 miles
  • Las Palapas Park
    5 min walk - 0.3 miles
  • Plaza 28
    6 min walk - 0.4 miles
  • Plaza Las Americas
    3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Av. Yaxchilán
    5 min walk
  • Carl's Jr.
    5 min walk
  • Los Pescaditos
    3 min walk
  • Bao Vegan
    5 min walk
  • El Mercado De Las Delicias
    3 min walk

About this property

Hotel Arco Maya

Hotel near Langosta Beach
Consider a stay at Hotel Arco Maya and take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Barbecue grills, smoke-free premises, and outdoor furniture
Room features
All guestrooms at Hotel Arco Maya have perks such as air conditioning, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with spring water tubs and shampoo
  • 40-inch LED TVs with streaming services and digital channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun

Frequently asked questions

Does Hotel Arco Maya have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arco Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Arco Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arco Maya?

Check-out is at 12:30 PM.

Where is Hotel Arco Maya located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 28, Xbalamqué Theater, and Plaza 28. Las Palapas Park and Mercado 23 are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arco Maya Reviews

5.0

6.0

Cleanliness

5.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

8/10 Good

Roberto Ignac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queja

En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión
Stayed 4 nights in Dec 2022
Verified

2/10 Terrible

Mirian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023