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Hola Donceles

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Photo gallery for Hola Donceles

A modern bedroom with a bed, a TV, a hammock, and a balcony with plants. - Hola Donceles (Colonia Donceles)
A modern living space with a staircase, a flat-screen TV, a dining area, and a sofa with cushions. - Hola Donceles (Colonia Donceles)
A courtyard with palm trees, potted plants, and a building with wooden doors and a balcony. - Hola Donceles (Colonia Donceles)
A hotel room with a bed, a television, a plant, a kitchen area, and a bathroom with a mirror and sink. - Hola Donceles (Colonia Donceles)
A modern living room with a sofa, two chairs, a dining table, and a large window. - Hola Donceles (Colonia Donceles)
Near Ultramar Ferry Puerto Juárez, Hola Donceles provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Outdoor Space

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, City View

A bedroom with a bed, a TV, a wardrobe, and a view of the sea.

Classic Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Studio, Balcony, Park View

A modern living room with a grey sofa, a wooden bookshelf, and a window with a view of buildings.

Design Studio, Balcony, Park View

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room, Balcony, City View

A bedroom with a bed, bedside table, lamp, potted plant, and a built-in mini-fridge.

Honeymoon Room, Balcony, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, Balcony

A modern bedroom with a bed, a TV, a hammock, and a balcony with plants.

Comfort Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment, Balcony

A modern bedroom with a large bed, a standing easel, a sofa, and a dining table.

Design Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Balcony, Courtyard View

A hotel room with a bed, a television, a plant, a kitchen area, and a bathroom with a mirror and sink.

Deluxe Studio, Balcony, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Loft

A modern living space with a sofa, a dining table with chairs, a TV mounted on the wall, and a staircase.

Design Loft

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Duplex, Patio

A bedroom with a bed, a desk, a chair, a potted plant, a ceiling fan, an air conditioning unit, a window, and a nightstand with a lamp.

Design Duplex, Patio

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located by the sea, Hola Donceles is in Downtown Cancun, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Cancun travel guide
View more Apartments in Cancun
Map
Calle Guadalupe Victoria #117 COLONIA DONCELES Supermanzana 64D Manzana 71 Lote 18 CP 77520, 1, Colonia Donceles, QROO, 77520

What's nearby

  • Séptimo Día Adventist Church
    17 min walk - 0.9 miles
  • Puerto Cancun Golf Course
    19 min walk - 1.0 mile
  • Museo Iconografico de la Carrera Panamericana
    4 min drive - 1.1 miles
  • Mercado 23
    4 min drive - 1.6 miles
  • El Niño Beach
    5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    33 min drive

Restaurants

  • Coco Café
    18 min walk
  • Puerto Santo
    19 min walk
  • La Plaza
    20 min walk
  • Blue Water Grill
    19 min walk
  • Barracuda
    20 min walk

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Outdoor areas

  • Patio

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Guidebooks
  • Proposal/romance packages
  • Safe

Location highlights

  • In the city center
  • Near the sea

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 28 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Hola Donceles have a pool?

Yes, this property has an outdoor pool.

Is Hola Donceles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hola Donceles ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hola Donceles ?

Check-out is at 11:00 AM.

Where is Hola Donceles located?

Located in Downtown Cancun, this apartment building is within 1 mi (2 km) of Ultramar Ferry Puerto Juárez, Gran Puerto Pier, and Puerto Cancun Golf Course. Museo Iconografico de la Carrera Panamericana and El Niño Beach are also within 2 mi (3 km).

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Reviews

Hola Donceles Reviews

8.8

Excellent

9.0

Cleanliness
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, check-in
Es una habitación muy completa y limpia
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Henrry

Liked: Cleanliness, check-in, communication, listing accuracy
Muy bien. Diseñada me encantó la estadía en lugar
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ximena Livier

Stayed 5 nights in Aug 2026