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Fiesta Inn Express Cancún Cumbres

3.5 star property
Guests float in the rooftop pool with verdant surroundings or relax on private balconies, savoring meals at the Lobby Bar with exceptional service.

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Photo gallery for Fiesta Inn Express Cancún Cumbres

Lobby - Fiesta Inn Express Cancún Cumbres (Cancun)
Front of property - Fiesta Inn Express Cancún Cumbres (Cancun)
Lobby sitting area - Fiesta Inn Express Cancún Cumbres (Cancun)
Exterior - Fiesta Inn Express Cancún Cumbres (Cancun)
Lobby - Fiesta Inn Express Cancún Cumbres (Cancun)
Hampton Inn by Hilton Cancun Cumbres is near the Maya Museum and La Isla Shopping Mall. Guests enjoy a breakfast buffet, meals at the restaurant, dry cleaning, a pool with sun loungers, a terrace with scenic views, free WiFi, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard with View

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard with View

  • 30 sq m
  • Sleeps 3

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun is home to Fiesta Inn Express Cancún Cumbres. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Moon Palace Golf Club and Cancun Convention Center are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500

What's nearby

  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    29 min drive - 13.8 miles
  • Plaza La Roca Shopping Center
    2 min walk - 0.1 miles
  • Pabellón Cumbres Shopping Center
    2 min walk - 0.1 miles
  • Gotchak Paint Ball Extreme
    3 min drive - 1.8 miles
  • Moon Palace Golf Club
    22 min drive - 11.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    16 min drive

Restaurants

  • Starbucks
    2 min walk
  • Starbucks
    2 min drive
  • Los De Asada
    20 min walk
  • McDonald's
    16 min walk
  • TGI Fridays
    1 min walk

About this property

Fiesta Inn Express Cancún Cumbres

Hotel near Cancun Mall
Located close to Maya Museum of Cancun and La Isla Shopping Mall, Fiesta Inn Express Cancún Cumbres provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant, Lobby Bar, offers lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Multilingual staff, a 24-hour front desk, and a reception hall
  • An elevator, a front-desk safe, and meeting rooms
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2017
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Cancun Cumbres Hotel
Hampton Inn Hilton Cumbres Hotel
Hampton Inn Hilton Cancun Cumbres
Hampton Inn Hilton Cumbres
Hampton Inn by Hilton Cancun Cumbres Hotel
Hampton Inn by Hilton Cancun Cumbres Cancun
Hampton Inn by Hilton Cancun Cumbres Hotel Cancun

Frequently asked questions

Does Fiesta Inn Express Cancún Cumbres have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Fiesta Inn Express Cancún Cumbres pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Fiesta Inn Express Cancún Cumbres?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Fiesta Inn Express Cancún Cumbres?

Check-out is at noon.

Where is Fiesta Inn Express Cancún Cumbres located?

Situated in Cancun, this hotel is within 12 mi (20 km) of Cancun Mall, Tortuga Beach, and Moon Palace Golf Club. Cancun Convention Center and La Isla Shopping Mall are also within 16 mi (25 km).

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Reviews

Fiesta Inn Express Cancún Cumbres Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very well kept and the staff is super friendly and do a great job accommodating guest needs
Stayed 1 night in Dec 2025

8/10 Good

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to shopping center and restaurants. Clean rooms, great staff, and good breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Spoke English very well and accommodating to request. I would stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was kind and helpful, when needed, including cleaning crew, kitchen team and security outside at parking area.
Stayed 6 nights in Mar 2025

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean and surrounded by restaurants which means that we dont have to take the car to get kunch or dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast, walking distance to convenience stores, restaurants and pharmacies. We took uber as main transportation and it was great and affordable
Stayed 4 nights in Mar 2025

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance of multiple shops for pretty much all of your needs. There is also a shopping mall right across the street. The staff were incredibly friendly and helpful. I really enjoyed our stay. Thank you Hampton Inn!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very easy the surrounding areas for eating and finding anything you may forget for your travel and you have and excellent area for parking
Stayed 1 night in Mar 2024

8/10 Good

Avilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, we had to change rooms because the electrical went out on the room but the staff quickly got us another room
Stayed 4 nights in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities
Have shopping, restaurants and lots of others stuff around. Close to the airport and friendly staff.
Stayed 1 night in Jul 2023

6/10 Okay

Betilde

Liked: Cleanliness, staff & service, amenities
Hotel is well situated and clean. Had some maintenance issues with toilet not functioning properly. Overall it was a good hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Josh

Liked: Property conditions & facilities
Nice close to many things
Stayed 1 night in Oct 2023

6/10 Okay

Betilde

Liked: Cleanliness, staff & service
We liked the location, and the staff, and the cleanliness of the place. We had issues with the air conditioning and clogged bathroom, fortunately they fixed it right away.
Stayed 4 nights in Jan 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.
Stayed 2 nights in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few restaurants and stores in the area
Stayed 1 night in Aug 2023

6/10 Okay

Rocio

Liked: Cleanliness, staff & service, amenities
The hotel is a 3 start the room were decent, bathroom shower could use some cleaning. Beds were comfortable. The room Has space to open your luggage. It’s far from the beaches and getting an uber back is really expensive.
Stayed 2 nights in Feb 2025

8/10 Good

Marci

Liked: Staff & service, property conditions & facilities
Good opportunity to grab items from shopping next door.
Stayed 1 night in Nov 2024

6/10 Okay

Muthuvel

Liked: Amenities, property conditions & facilities
Closeby there is Walmart, Sam’s club, a few restaurants. The hotel charged additional tax beyond what was paid as total amount to Expedia. The hotel staff said it’s local tax. That was unexpected!
Stayed 6 nights in Dec 2024

4/10 Poor

Mark

Liked: Amenities
Disliked: Property conditions & facilities
The hotel is situated in a nice location surrounded by various amenities however this must be the worst Hampton by Hilton I've ever stayed in. The receptionist was okay however the room facilities and breakfast options weren't great. The next day they happened to not replace our towels and left us without any towels after coming back from excursion. I had to call twice to resolve this issue. The tap was missing a sink plug, the toilet didn't flush properly, and the shower base had mould in the corners.
Stayed 2 nights in Feb 2025

6/10 Okay

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

The Hotel is in a nice location. I give one star because my wife and me stayed 2 nights, the secon day we went to shopping and we comeback in the afternoon, went to dinner and comeback @ 10pm to pack our luggage, and my wife notice that her sun glasses desappeared. We call front desk and they tell me that they will call me back in few minutes, they never did. Next morning we ask again like 4 times andthe guy at front desk tell me the same "we working on it, give us a few minutes". In a few words if you decide to stay at this hotel please put everything in the safe box. I personally will never stay at this hotel
Stayed 2 nights in Jan 2024

8/10 Good

Nadyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this location and I would return. PROS: 1. Breakfast was always good too because you were offered Mexican and American options. 2. Easy check in / out 3. Pleasant front desk people 4. Quiet rooms /area 5. Multiple restaurants nearby 6. Close to the airport CONS: 1. The hotel offers to help qith excursions; however, the person took too long to get back at me, so I went with another company. 2. The bathroom tiles can use a bit of bleach and scrubbing, especially, the grout areas. 3. Small rooms /bathroom
Stayed 4 nights in Nov 2023

6/10 Okay

Maria

Disliked: Staff & service
The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.
Stayed 1 night in Jan 2024