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Hotel Las Palmas en Laurel

3.0 star property
Downtown Cancun's charming Hotel Laurel welcomes travelers with its refreshing outdoor pool and delicious dining options for a memorable urban escape

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Photo gallery for Hotel Las Palmas en Laurel

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets - Hotel Las Palmas en Laurel (Cancun)
Outdoor pool - Hotel Las Palmas en Laurel (Cancun)
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets - Hotel Las Palmas en Laurel (Cancun)
Terrace/patio - Hotel Las Palmas en Laurel (Cancun)
Terrace/patio - Hotel Las Palmas en Laurel (Cancun)
Hotel Laurel Cancún Centro, in Downtown Cancun, offers a vibrant urban retreat. Guests start their day with a freshly cooked-to-order breakfast and enjoy in-room WiFi. The outdoor pool is perfect for relaxing after exploring nearby Plaza 28.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Hotel Las Palmas en Laurel. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
Map
8 C. Laurel, Cancun, QROO, 77500

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    8 min walk - 0.5 miles
  • Mercado 23
    3 min walk - 0.2 miles
  • Las Palapas Park
    5 min walk - 0.3 miles
  • Mercado 28
    9 min walk - 0.5 miles
  • Plaza 28
    14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    24 min drive

Restaurants

  • Subway
    3 min walk
  • McDonald's
    5 min walk
  • El Paisano Del 23
    4 min walk
  • La Suegra
    4 min walk
  • Subway
    3 min walk

About this property

Hotel Las Palmas en Laurel

Hotel near Langosta Beach
Hotel Las Palmas en Laurel provides a restaurant and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A 24-hour front desk, outdoor furniture, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Hotel Las Palmas en Laurel have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Laurel Cancún Centro
Las Palmas En Laurel Cancun
Hotel Las Palmas en Laurel Hotel
Hotel Las Palmas en Laurel Cancun
Hotel Las Palmas en Laurel Hotel Cancun

Frequently asked questions

Does Hotel Las Palmas en Laurel have a pool?

Yes, this property has an outdoor pool.

Is Hotel Las Palmas en Laurel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Las Palmas en Laurel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Las Palmas en Laurel?

Check-out is at 11:00 AM.

Where is Hotel Las Palmas en Laurel located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park, and Xbalamqué Theater. Benito Juarez Municipal Building and Mercado 28 are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Las Palmas en Laurel Reviews

7.4

Good

7.6

Cleanliness

6.0

Amenities

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

Reviews

Verified

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was polite and friendly I asked for place to eat and he gave me exact directions to get couple of places for dinner
Stayed 1 night in Apr 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

roxanne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, felt safe. Feont desk was helpful and the breakfast came in handy
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Joel

Liked: Cleanliness

Convenient for travel by bus.

This hotel is on a side street just behind the ADO bus station in Cancun Central. I chose it because I wanted easy access to the busses for travelling around the area and also close enough to an area suitable for my running. It is about 0.7 miles (1.1 km) walk to the front entrance of the Puerto Cancun Mall Complex (with stone columns) where you have a nice flat sidewalk that will take you down Avenida Bonampak to Avenida Kukulcan for the start of the cycling/running path at Km 0 that goes north through the Zona Hotelera. The hotel is no frills, but I don't go on vacation to lounge inside the hotel all day. The room was clean, the shower and toilet worked, the AC worked, and the TV worked.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Great Staff
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter felt unsafe the moment she walked in. The first staff member host at the front when I went to check in during the check-in took a vape and then exhaled it right into my face. The room looked like something out of a jail cell with no guards and was on the first floor which just made me feel unsafe having my daughter with me. The room was dirty. I was looking for a two-bedroom place as I had seen in the pictures but the room that I was given had a small rickety bed. We left and discussed the room and I decided to come back later to just cancel the room. As I walk back in to get some items there were more middle-aged creepy looking men in the cafeteria smoking cigarettes and cigars in the common areas which again didn't make me feel good so I went to check out and asked the second host about getting a refund and he said to just contact Expedia about it after telling him that my daughter didn't feel safe there.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Karen Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, limpieza bien , alrededor bien , la cama un poco incómoda solo pasaría 1-2 noches en el lugar por el precio es una buena opción
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Dayner Saamir

Disliked: Cleanliness, amenities, property conditions & facilities
Me fui con un muy mal sabor de boca, el hotel tiene cucarachas, no servía el aire acondicionado y no había agua, por si eso fuera poco, me cobraron de mas a pesar, de que el costo ya estaba cubierto en su totalidad
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nember

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habiatacion fue buena y estaba limpia, solamente que el agua de la regadera y del lavamanos tenía un olor horrible
Stayed 1 night in Feb 2026
Verified

6/10 Okay

cesar

Disliked: Amenities
Pedí dos habitaciones y una de ellas tenía muy mal olor, el personal medio hamable y no tenía buena iluminación en el pasillo
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio y muy cerca de la terminal ADO
Stayed 1 night in Jul 2025
Verified

6/10 Okay

german

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
EL desayuno es algo pobre, las calles de alrededor descuidadas y el WIFI malo en las habitaciones, ademas de que algunas partes del edificio estan algo descuidadas
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Rodrigo Eduardo

Disliked: Staff & service, amenities
La ubicación es buena, las instalaciones son regulares ni malas ni buenas si buscas algo donde quedarte una o dos noches es el indicado, pero no esperes una buena atención por el personal del hotel, es pésima, y creo que deberían cambiar de actitud al final del día están prestando un servicio y si no dan una buena cara, alejaran a los turistas
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Ikjung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
이호텔 시설이 너무 노후되어 사용이 어려울 정도임. 특히 수압이 너무 낮아 샤워가 불가능 할정도며 인터넷 와파이가 안되고 4박5일 동안 타올 한번 교체 해준적이 없으면 청소 한번 뿐임.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

FILIBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pasamos bien la noche

Está bien, pero le falta algo de mantenimiento, en las habitaciones y falta que tengan agua caliente todo el día.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Diego Alexandre

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diego Alexandre

Stayed 1 night in Mar 2026
Verified

8/10 Good

linda

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Joseph

Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Miriam Marlen

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

karamvir

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

karamvir

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Satguru

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tord

Stayed 1 night in May 2025
Verified

8/10 Good

Günter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025