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The Sens Cancun By Oasis

4.0 star property
Oceanfront pool beckons travelers to unwind while world-class restaurants serve global flavors at this all-inclusive resort where relaxation awaits

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Photo gallery for The Sens Cancun By Oasis

On the beach, white sand, beach bar - The Sens Cancun By Oasis (Cancun)
Creator video - submitted by Jazzy la travel mama
Children's play area - outdoor - The Sens Cancun By Oasis (Cancun)
Minibar, blackout drapes, iron/ironing board, free WiFi - The Sens Cancun By Oasis (Cancun)
Minibar, blackout drapes, iron/ironing board, free WiFi - The Sens Cancun By Oasis (Cancun)
The Sens Cancun By Oasis blends upscale atmosphere with tropical relaxation. Enjoy Mediterranean breakfast buffets, volleyball, or coffee in the lobby. Features include an outdoor pool, beach club, and 12 restaurants with diverse cuisine options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sens Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Master Suite

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sens Superior

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sian Kaan Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sian Kaan Master Suite

  • Sleeps 2
  • Free WiFi

View all photos for Sian Kaan Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sian Kaan Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Sens Superior Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located on the beach, The Sens Cancun By Oasis is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Cancun travel guide
Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches
    Hotel Zone Beaches
    3 min walk - 0.2 miles
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    3 min walk - 0.2 miles
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    11 min walk - 0.6 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall
    1 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • La Veranda
    8 min walk
  • El Fish Fritanga
    5 min walk
  • Ilios Restaurant
    7 min walk
  • Club Bistro
    6 min walk
  • Hacienda Sisal
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 11 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akeru
  • Cafe del Mar
  • Careyes - Mexican French
  • Makitako
  • The White Box

Things to do

  • Beach club
  • Free children's club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Sens Cancun By Oasis have a pool?

Yes, this property has an outdoor pool.

Is The Sens Cancun By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Sens Cancun By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Sens Cancun By Oasis?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Sens Cancun By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Cancun By Oasis located?

Nestled on the beach, this Zona Hotelera hotel is within a 5-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Sens Cancun By Oasis Reviews

7.4

Good

7.8

Cleanliness

7.4

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 253 out of 667 reviews
Rating 8 - Good. 152 out of 667 reviews
Rating 6 - Okay. 120 out of 667 reviews
Rating 4 - Poor. 62 out of 667 reviews
Rating 2 - Terrible. 80 out of 667 reviews

Reviews

Verified

6/10 Okay

Bianca

Great location. Good was terrible
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to a kid friendly resort so I didn’t know what to expect. My only suggestion would be to have on going activities for kids of different ages. My daughter is 12 and there was not a whole lot of activities for her to do during the day with kids her age. But other than that we had an amazing time, the staff was great and the food was delicious.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really surprised at some of the negative reviews. We had a nearly perfect visit. If I had to be nit picky, I would say there were times when our neighbors were loud and abnoxious late at night and yes the noise seemed to really carry. The shower temp would randomly change.. would be too cool then too warm.. hard to get the temp just right and keep it that way. All our interactions with the staff were really great. Food was not a problem and we were even able to make reservations at the a la carte restaurants pretty easily. Aside from the hotdogs and hamburgers at the beach bar, the food was really good! This was my first all-inclusive experience and I was pleased. Overall, we enjoyed our stay and would definitely come back.
Room
View from room
Langosta!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable and clean. WiFi was sketchy and only work in certain places.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Hallways were beautiful. Grounds were clean. Food in buffets werent always hot enough. There were no microwaves in rooms and no room service which was a big downfall with children.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Erica

Liked: Property conditions & facilities
Bedding in room. There are only flat sheets on the bed, no comforter. Staff attentiveness during restaurant service. Staff often ignored us and walked by us several times without acknowledgment. Have to hunt down a server for a drink or a refill.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Family liked the fact that breakfast and dinner restaurants had a variety of food and drinks. Beach was amazing.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Ceisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, great customer service, clean property.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Johnbull

Liked: Cleanliness, staff & service, amenities
The property was good overall. The food was decent and staff were helpful. I had issue with booking my stay online via Expedia. I thought when you booked a room it was for two guests, obviously it wasn’t and I had to shell out another thousand dollars for my spouse to stay with me in same room. I felt Expedia agents were really unhelpful in resolving my issues, especially one of their male agents that ghosted me when I most needed their help/support. When you book your stay, pay particular attention to the number of guests allowed. Also the taxes charged at the property were 3x higher than what Expedia quoted. I’m so disappointed with Expedia and won’t be booking my stays anytime soon with them. Very disappointed with Expedia service!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The room was pristine with a tremendous ocean view. The check-in team made my arrival seamless. The Oasis Plus team made my chosen upgrades easy.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness
The room seemed to be fairly clean, but only two flat pillows and only sheets on the bed. The shower and sinks were very old and the water smelled like corroded piping, did not enjoy the showers. The room was very noisy with the adjacent rooms and hallway. We enjoyed the beach, it was beautiful and clear water. However, we ended renting cabanas because the beach was public and was very overrun with families. No beachchairs ever available. The restaurants were great, with good service and excelllent food. I enjoyed it for one stay but would not return.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

TERRI

Liked: Cleanliness, amenities
We were only there for a full day, but it was beautiful. The staff were very friendly, and our bed was comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lourdes Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, good service
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Ray

Food in buffet was sub-par, they had hardly any beach chairs compared to the number of guests; you had to be out before 7 am to get beach chairs. No chairs around the pool. The bathrooms were not kept up to a acceptable cleanliness. Too many people sick for my way of thinking...hmmm The other restaurants were decent food. Careyes restaurant was really good, the Whote Box was pretty good, same with
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Igball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good right on the beach with over 10 restaurants, felt safe, very clean and the hotel have amazing service staff all very helpful and with a big smile on their faces,which I believe is one of the most important things.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Tiera

Liked: Cleanliness, staff & service, amenities
Staff very friendly
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Aniyah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I recently stayed here and overall had a pleasant experience. The property is clean and well-maintained, and the atmosphere is relaxing. The staff were friendly and attentive, and check-in was quick and smooth. The room itself was comfortable, with everything I needed for a short stay. That said, there are a few areas that could be improved. Some of the amenities felt limited, and the room could use a bit of updating. A little more attention to detail especially with maintenance.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

TERRI

Liked: Cleanliness, property conditions & facilities
We had a great night. Staff were very friendly
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Luann Victor De

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay with family and kids . People are nice there. A lot of different options of foods , love the bar in the pool with a good Pima colada. The beach is perfect for kids and family. Love the place yes we will come back soon love Cancun. Love the Sens hotel. Thank you everyone for make my family vacation perfect. See you guys soon.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great food!!! Lobby and hallways are warm but the pools are amazing. The beach here is also seaweed free during seaweed season.
Stayed 3 nights in May 2025
Verified

8/10 Good

Michal

Liked: Amenities, property conditions & facilities
Staff is great. Rooms are clean but i dont think cuos sre changed or cleaned in the rooms as i saw makrs on the cups. Twice sheets with marks on them. Also you need more vegan and daury free food on the reskrt. If skmeone like me has a milk allergy its very hard to fond food.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Michael Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seevice was the best, service was fast, place very clean, plenty of choices to eat, drink or visit.
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and clean. Food was superb! Staff are friendly and helpful. Beach and pool are wonderful. The only thing is they need to update their rooms and bathroom. Overall a great resort.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
The resort is dated. There’s mold in the bathrooms. Esp the sinks. The food is horrible. There’s only one pool and not many restaurants. Beach area is very small and fills up fast. You can hear through the walls in the room. Theres no nightly entertainment. The staff was attentive and nice but i would not stay here again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
I had an issue when booking through 3rd party I email the resort and they helped me right away very accommodating. The pools my children loved .
Stayed 6 nights in Aug 2025