Grand Royal Lagoon

2.5 star property
Lakefront Cancun hotel in Zona Hotelera with marina

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Royal Lagoon

Photo gallery for Grand Royal Lagoon

Outdoor pool
Exterior detail
Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining
Reception

Overview of Grand Royal Lagoon

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Popular LocationCancun Convention Center19 min walk
  • Popular LocationForum Beach3 min drive
  • Popular LocationTortuga Beach3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Grand Royal Lagoon is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on a lake. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive
  • Chac Mool Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Señor Frogs - 5 min drive
  • Club InterContinental - 7 min walk
  • Taqueria los Chachalacos - 3 min drive
  • The Surfin Burrito - 5 min drive
  • Natura - 5 min drive

About this property

Grand Royal Lagoon

Hotel near La Isla Shopping Mall
Close to Cancun Convention Center and Forum Beach, Grand Royal Lagoon provides a marina, a terrace, and a garden. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and extended parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and concierge services
Room features
All guestrooms at Grand Royal Lagoon offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Lagoon?

Self parking and extended parking are free at this property.

What time is check-in at Grand Royal Lagoon?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Grand Royal Lagoon?

Check-out is at noon. Late check-out is available for MXN 450 (subject to availability).

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cancun Convention Center, and Tortuga Beach. Forum Beach and Gaviota Azul Beach are also within 1 mi (2 km).

Grand Royal Lagoon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 819 reviews" "
Rating 8 - Good. 273 out of 819 reviews" "
Rating 6 - Okay. 204 out of 819 reviews" "
Rating 4 - Poor. 100 out of 819 reviews" "
Rating 2 - Terrible. 74 out of 819 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 1 night in Mar 2024

10/10 Excellent

Davis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024

6/10 Okay

Pedro

Traveled with family
Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024

8/10 Good

Larissa, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024

8/10 Good

Michelle Ann Del

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Stayed 8 nights in Jan 2024

4/10 Poor

Abram

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge A

Traveled with family
Disliked: Property conditions & facilities, room comfort
Terrible
Solamente diré que es el peor lugar en Cancún en donde me he hospedado.
Stayed 1 night in Dec 2023

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!

2/10 Terrible

Manuel

Stayed 9 nights in Oct 2023

8/10 Good

Mohamed, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it
Stayed 6 nights in Sep 2023