See all properties

Grand Palladium Select Costa Mujeres - All Inclusive

Choose dates to view prices

Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

Front of property - Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)
Property video
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers - Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)
Exterior - Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)
Free daily buffet breakfast - Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)
Luxury
5.0 star property
8.6

Excellent

Paradise with boat transportation

Venetian-style canals weave through this all-inclusive resort, offering boat transportation between amenities. Seven restaurants serve diverse cuisines alongside multiple pools. Children enjoy the Kids Club featuring crafts, cooking classes, and puppet shows.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.8 out of 10
Excellent
(42 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

View from room

Family Selection Junior Suite Beachside

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View Single Use

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside

9.2 out of 10
Wonderful
(58 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

View from room

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Beachside Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool Access

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Pool Access

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Loft Suite Jacuzzi Terrace

Loft Suite Jacuzzi Terrace | Free minibar, in-room safe, desk, blackout drapes

Loft Suite Jacuzzi Terrace

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Pool Access Beachside

Family Selection Junior Suite Pool Access Beachside | Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Pool Access Beachside

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace

Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace

  • Garden view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View

Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace Ocean View

  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool Access Single use

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Pool Access Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Single use

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View Single Use

View from room

Junior Suite Poolside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Loft Suite Jacuzzi Terrace Single use

View from room

Loft Suite Jacuzzi Terrace Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Single use

View from room

Family Selection Junior Suite Beachside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Pool Access Beachside Single use

View from room

Family Selection Junior Suite Pool Access Beachside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View Single use

View from room

Family Selection Junior Suite Beachside Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View Single use

Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Beachside Panoramic Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Single use

Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View Single use

Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Costa Mujeres Resort Strip, a neighborhood in Costa Mujeres, Grand Palladium Select Costa Mujeres - All Inclusive is next to a golf course and on the beach. Ultramar Ferry Puerto Juárez and Cancun Underwater Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach. Plaza 28 is another place to visit that comes recommended. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Costa Mujeres travel guide
Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Mujeres Beach
    Mujeres Beach
    7 min drive - 1.8 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    55 min drive - 19.2 miles
  • North Beach
    North Beach
    55 min drive - 8.7 miles
  • Playa Mujeres Golf Club
    4 min drive - 1.1 miles
  • Plaza 28
    27 min drive - 10.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    48 min drive

Restaurants

  • Kulinarium Riu Latino
    19 min walk
  • Isla Blanca
    7 min walk
  • Velvet
    19 min walk
  • Flavors
    5 min drive
  • Xtra Time
    10 min walk

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

Luxury all-inclusive property near Ultramar Ferry Puerto Juárez
Located close to North Beach, Grand Palladium Select Costa Mujeres - All Inclusive provides a free breakfast buffet, an adjacent golf course, and free water park access. With a beachfront location, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a detox wrap, a facial, and reflexology at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include volleyball and archery. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • 8 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Babysitting (surcharge), ATM/banking services, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 493 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and free stocked minibars.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with jetted tubs and designer toiletries
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Majestic Elegance Costa Mujeres – All Inclusive
Costa Mujeres Resort Strip
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
9.2 out of 10, Wonderful, 3,565 reviews
Majestic Elegance Costa Mujeres – All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: MXN 380

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Room service fees of MXN 380 apply for orders made from 10:30 PM-11 AM.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grand Palladium Select Costa Mujeres - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8 PM.

Is Grand Palladium Select Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-out is at noon.

Does Grand Palladium Select Costa Mujeres - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Palladium Select Costa Mujeres - All Inclusive located?

Located in Costa Mujeres Resort Strip, this beachfront property is next to a golf course, 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez, and 9.5 mi (15.3 km) from Plaza 28.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 612 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with family
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks were wonderful. Staff are always friendly and willing to help out.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities
Great place to stay very fresh food and family friendly. I’m ready to hit back !
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly property with good variety of restaurants and activities. Beach was lovely. The hotel is focused on environmental sustainability so bring your water bottle for fill stations.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Shahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand palladium in costa mujeres is the first and best resort I have ever been to!! The room was clean, the property was beautiful, and the food was delicious! I can’t wait to come back!! The staff were super attentive and tried their very best to help me out with anything I needed! Thank you grand palladium!!
Venue of my cousins wedding!
The beach!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Trinece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Every Thing I Booked Through Expedia Very Last Minute For A Wedding And For The Two Days We Stayed It Was Nice And Clean And The Staff Was Very Welcoming And Helpful. Definitely Visiting Again For Longer.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

magda carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly this is our third stay in the hotel. It is extremely beautiful. The spa it’s probably the best one I have been. Lots to do top notch experience
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great staff very friendly and accommodating!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just as it was advertised. Staff was great.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Grand Palladium Select Costa Mujeres. The resort itself is absolutely immaculate—everything was spotless, well maintained, and the grounds were beautiful. Breakfast was good with lots of fresh fruit always available, which we really enjoyed. Lunch had plenty of good options, but our absolute favourite was the wood-fired pizza and gelato—both were excellent and something we looked forward to every day. Dinners were okay, not as memorable as lunch, but still decent with enough variety. Overall, the cleanliness, beautiful resort, and amazing lunch options made this a very enjoyable vacation, and we would definitely return.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Samy

Liked: Cleanliness, amenities, property conditions & facilities
Great experience Beautiful resort Nice staff Beautiful beach and multiple pools Great food
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time at this resort. It was our first time and we had a great experience. All the staffs are friendly. Our bottler Emiliano Rivera from Guest services helped us alot and Ricardo was the best bartender from the family selection. The Rafa Nadal Academy was also briallliant. Highly recommeneded.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Tamie Jo

The activities were great, the food was ok, a few of the omelet chefs were quite rude. I had a garden room view. The property was nice.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only I think everything was wonderful. The staff were helpful. Food was delicious. People were very gracious. The only thing I felt to be challenging was navigating the property and understanding how certain systems worked but as soon as I asked, I got the information I needed. Thank you.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. The staff was awesome. The bartenders at the pool were phenomenal. The resort is beautiful!
Our room
Lobby bar
Pool
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Banvir

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, upon check in we were given complimentary access to the TRS side. Maria with the concierge helped us as well and was able to book tennis and restaurants, she was very helpful. We will be returning!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nolan McPhail

Liked: Cleanliness, amenities, property conditions & facilities
You can’t go wrong with this choice — the dining, staff, and hotel are all a cut above.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Taisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the hot water temperature was good. There were staff on the beach who took drink orders, which made the experience stress-free. However, the humidity in the room was quite high, which caused a musty smell like mold, so it would have been better if there had been a dehumidifier.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
We experienced a warm welcome and continued attention to all our needs during our stay at the Grand Palladium. Such a beautiful and very well cared for setting with attention to even the small details. The staff was engaging and pleasant throughout our stay. Special kudos to Maria Dorantes (VIP Concierge Grand Palladium) for her caring support during our stay. The food was delicious in all the various restaurants we frequented. We look forward to returning.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elise June McNaughton

Liked: Cleanliness, amenities, property conditions & facilities
We had a very warm welcome by the staff and in our room. Room was clean and comfortable. Staff was very helpful. For example, we had issues with our 3rd party airport shuttle and Brando assisted with securing a different ride.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Grand Palladium Costa Mujeres. The facilities are beautiful, well maintained, and thoughtfully designed, making it easy to relax and enjoy the experience. What truly stood out was the level of service. The staff were consistently kind and proactive - whether it was stopping golf carts or boats to help me get around, I always felt supported and taken care of. I travelled alone with my young son, and the experience was seamless. The resort offered ease, comfort, and entertainment, which made the trip especially enjoyable for both of us. A special thank you to Emiliano and Jonathan Del Valle, who was incredibly responsive, helpful, and always checking in to see if we needed anything. Their support made a meaningful difference in our stay. Overall, a very positive experience, and I would absolutely return.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place with beautiful beachh
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and well maintained; the room was lovely and we enjoyed the balcony. The beach is gorgeous and great for walking. The activities were enjoyable. The staff was friendly. I disliked the loud music that was piped in everywhere except the beach. While it’s an all inclusive resort make sure to bring plenty of small bills for tips.
A view of the beautiful beach!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kiswe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, amazing time
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

harvey

Liked: Cleanliness
5 star in every respect resort. We had great service especially our concierge. Maria Dorantes was our concierge she arranged prior to our visit restaurant reservations, a room upgrade and transportation to the hotel from the airport. Maria was an enormous part of our wonderful experience. We will definitely return.
Stayed 4 nights in Dec 2025