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Garza Blanca Resort & Spa Cancun

5.0 star property
Luxury resort on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for Garza Blanca Resort & Spa Cancun

Front of property
Property video
7 outdoor pools, pool umbrellas, sun loungers
Three Bedroom Loft | 1 bedroom, premium bedding, down comforters, in-room safe
Exterior
Garza Blanca Resort & Spa Cancun offers relaxation on a pristine beach. Enjoy free cabanas, spa massages with hydrotherapy, and seven outdoor pools. Features include yoga, fitness classes, an on-site grocery store, and access to a nearby mall and water park.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • All inclusive
  • Breakfast available
  • Room service

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 13 of 13 rooms

View all photos for One Bedroom Suite

1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 403 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, down comforters, in-room safe

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | 1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Swim Up

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Swim Up 2 Queen Beds

Highlights

Balcony
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Ocean View 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | 1 bedroom, premium bedding, down comforters, in-room safe

Three Bedroom Loft

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 170 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Beach - 11 min walk - 0.6 miles
  • Punta Sam Ferry Terminal - 11 min walk - 0.6 miles
  • Playa Mujeres Golf Club - 5 min drive - 2.6 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 5.0 miles
  • North Beach - 45 min drive - 5.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪World Café - ‬7 min drive
  • ‪The Deli - ‬4 min walk
  • ‪The Rooftop - ‬1 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun

Luxury family-friendly resort near Ultramar Ferry Puerto Juárez
You can look forward to free water park access, a poolside bar, and a grocery/convenience store at Garza Blanca Resort & Spa Cancun. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to hydrotherapy, aromatherapy, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Yoga classes and fitness classes are offered at the health club; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • 7 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Wedding services, multilingual staff, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 452 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Separate tubs/showers and bidets
  • Daily housekeeping, desks, and phones

All inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping mall
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Frequently asked questions

Does Garza Blanca Resort & Spa Cancun have a pool?

Yes, this property has 7 outdoor pools.

Is Garza Blanca Resort & Spa Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garza Blanca Resort & Spa Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Garza Blanca Resort & Spa Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Garza Blanca Resort & Spa Cancun?

Check-out is at noon.

Does Garza Blanca Resort & Spa Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Garza Blanca Resort & Spa Cancun?

Some rate plans available at this property are all-inclusive.

Where is Garza Blanca Resort & Spa Cancun located?

Nestled on the beach, this Punta Sam resort is within a 10-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

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Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 142 reviews
Rating 8 - Good. 18 out of 142 reviews
Rating 6 - Okay. 13 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 11 out of 142 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
great stay. had fun. food was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucélia Gontijo Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.
Stayed 4 nights in Jun 2025

8/10 Good

jannaiah chowdary

Liked: Amenities, property conditions & facilities
Beautiful location Courteous staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.
Stayed 3 nights in May 2025

10/10 Excellent

Madison Sturgeon

Liked: Cleanliness, staff & service, property conditions & facilities
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Stayed 5 nights in Mar 2025

6/10 Okay

Cheng lin

Liked: Cleanliness, amenities, property conditions & facilities
Service was absolutely horrible. Most other aspects are 5/5. Service was the only thing bringing the reviews down
Stayed 6 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very beautiful. We enjoyed our stay and had such a great time.

10/10 Excellent

RaquelRrsRaquraq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. I strongly recommend for all ages and families.
Stayed 5 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty excelent service and view
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEX V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best resorts in Cancun area. Food, service and building were amazing. Luis take great care of me and my family.
Stayed 4 nights in Jul 2023

10/10 Excellent

Wen Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service is really really good. I enjoyed the hotel service. Hotel is not too much Activity.but so far it’s good for family.
Stayed 5 nights in Jul 2023

6/10 Okay

Allison

Liked: Cleanliness, amenities, property conditions & facilities
the food was not five star and it was difficult to get waiters to bring you lunch. the only lunch options were at pool and there were never waiters around
Stayed 6 nights in Jan 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Garza Blanca

We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar grounds and service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! But property is under construction for another year or so. The food is ok not as good as other Garza Blanca properties
Stayed 7 nights in Dec 2020

8/10 Good

Jaiye

Liked: Cleanliness, staff & service, amenities
I liked butters availability, nearest to the beach, cleaned regularly, food and drinks around the pool. On the other hand smoking area is very limited for a 5 star hotel ( only next to the carousel where kids are playing or in the sun next to the beach with no ash trays around)
Stayed 7 nights in Oct 2023

4/10 Poor

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is awful
Stayed 5 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service needs to improve
Stayed 5 nights in Jun 2024

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.
Stayed 2 nights in Jan 2024

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