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Garza Blanca Resort & Spa Cancun

5.0 star property
Travelers unwind by seven glistening pools at this oceanfront retreat, where they can indulge in rejuvenating spa treatments after a day in the sun

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Photo gallery for Garza Blanca Resort & Spa Cancun

Front of property - Garza Blanca Resort & Spa Cancun (Punta Sam)
Property video
Exterior - Garza Blanca Resort & Spa Cancun (Punta Sam)
Upgrade Mousai Cancun | View from room - Garza Blanca Resort & Spa Cancun (Punta Sam)
Aerial view - Garza Blanca Resort & Spa Cancun (Punta Sam)
Garza Blanca Resort & Spa Cancun offers relaxation on a pristine beach. Enjoy free cabanas, spa massages with hydrotherapy, and seven outdoor pools. Features include yoga, fitness classes, an on-site grocery store, and access to a nearby mall and water park.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Premium bedding, down comforters, in-room safe, desk

One Bedroom Swim Up

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, down comforters, in-room safe, desk

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

Premium bedding, down comforters, in-room safe, desk

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Premium bedding, down comforters, in-room safe, desk

Three Bedroom Loft

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Smart TV
  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Junior Suite 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Junior Suite Ocean View 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Junior Suite Swim Up 2 Queen Beds

Highlights

Balcony
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade Mousai Cancun

Upgrade Mousai Cancun | Premium bedding, down comforters, in-room safe, desk

Upgrade Mousai Cancun

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Punta Sam, Garza Blanca Resort & Spa Cancun is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Traveling with kids? Consider Garrafon Natural Reef Park and Extreme Adventure. With snorkeling, motor boating, and sailing nearby, you'll find plenty of adventures in the water. Visit our Punta Sam travel guide
View more Resorts in Punta Sam
Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Archaeological site of El Meco, Cancun, Mexico
    El Meco Archaeological Site
    3 min drive - 1.6 miles
  • Una hermosa tarde en la playa , el clima es estupendo y fresco
    Mujeres Beach
    3 min drive - 1.4 miles
  • Norte Beach which includes swimming, a sandy beach and tropical scenes
    North Beach
    45 min drive - 5.2 miles
  • Punta Sam Ferry Terminal
    11 min walk - 0.6 miles
  • Punta Sam Beach
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    36 min drive

Restaurants

  • The Deli
    4 min walk
  • Restaurant Flamingos
    18 min walk
  • The Rooftop
    1 min walk
  • caprichos villa del palmar
    7 min walk
  • Don Fernando Lobby Bar
    5 min drive

About this property

Garza Blanca Resort & Spa Cancun

Luxury family-friendly resort near Ultramar Ferry Puerto Juárez
You can look forward to free water park access, a poolside bar, and a grocery/convenience store at Garza Blanca Resort & Spa Cancun. With a beachfront location, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a hot stone massage, hydrotherapy, and aromatherapy at Spa Imagine, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Yoga classes and fitness classes are offered at the health club; other things to do include beach yoga and beach volleyball. In addition to a terrace and a shopping mall on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 7 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A 24-hour front desk, ATM/banking services, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 452 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Separate tubs/showers and bidets
  • Baby baths, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping mall
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Frequently asked questions

Does Garza Blanca Resort & Spa Cancun have a pool?

Yes, this property has 7 outdoor pools.

Is Garza Blanca Resort & Spa Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Garza Blanca Resort & Spa Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Garza Blanca Resort & Spa Cancun?

Check-out is at 11:00 AM.

Does Garza Blanca Resort & Spa Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Garza Blanca Resort & Spa Cancun?

Some rate plans available at this property are all-inclusive.

Where is Garza Blanca Resort & Spa Cancun located?

Nestled on the beach, this Punta Sam resort is within a 10-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

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Reviews

Garza Blanca Resort & Spa Cancun Reviews

8.6

Excellent

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 100 out of 156 reviews
Rating 8 - Good. 21 out of 156 reviews
Rating 6 - Okay. 15 out of 156 reviews
Rating 4 - Poor. 8 out of 156 reviews
Rating 2 - Terrible. 12 out of 156 reviews

Reviews

8/10 Good

Laina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.
Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lucélia Gontijo Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
great stay. had fun. food was great.
Stayed 1 night in Jun 2025

8/10 Good

jannaiah chowdary

Liked: Amenities, property conditions & facilities
Beautiful location Courteous staff
Stayed 2 nights in Mar 2025

8/10 Good

Tanjila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel with lots of very friendly and helpful staff. Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold.
Stayed 11 nights in Oct 2025

8/10 Good

Tata

Liked: Amenities, property conditions & facilities
The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to change hotels. Overall, we stayed in four different hotels, and the customer service at the others was amazing. I loved Hyatt Ziva — 10/10, highly recommended. We will definitely return. You get exactly what you pay for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very beautiful. We enjoyed our stay and had such a great time.

10/10 Excellent

Madison Sturgeon

Liked: Cleanliness, staff & service, property conditions & facilities
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Stayed 5 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty excelent service and view
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEX V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar grounds and service
Stayed 1 night in Jul 2023

8/10 Good

Jaiye

Liked: Cleanliness, staff & service, amenities
I liked butters availability, nearest to the beach, cleaned regularly, food and drinks around the pool. On the other hand smoking area is very limited for a 5 star hotel ( only next to the carousel where kids are playing or in the sun next to the beach with no ash trays around)
Stayed 7 nights in Oct 2023

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.
Stayed 2 nights in Jan 2024

10/10 Excellent

Haewon Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Food, service, staff, amenities all just wonderful!
Stayed 6 nights in Mar 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we got was awesome. Just a beautiful place.
Stayed 3 nights in Oct 2024

6/10 Okay

Cheng lin

Liked: Cleanliness, amenities, property conditions & facilities
Service was absolutely horrible. Most other aspects are 5/5. Service was the only thing bringing the reviews down
Stayed 6 nights in Jun 2025

10/10 Excellent

RaquelRrsRaquraq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. I strongly recommend for all ages and families.
Stayed 5 nights in Dec 2023

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.
Stayed 3 nights in May 2025