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Francis Arlene - Adults Only

2.0 star property
Escape to a peaceful retreat where you can unwind amidst nature’s beauty. Let expert staff help plan your island adventure.

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Photo gallery for Francis Arlene - Adults Only

Courtyard view - Francis Arlene - Adults Only (Isla Mujeres)
Garden - Francis Arlene - Adults Only (Isla Mujeres)
Garden - Francis Arlene - Adults Only (Isla Mujeres)
Front of property - Francis Arlene - Adults Only (Isla Mujeres)
Standard Twin Room | Free WiFi, bed sheets - Francis Arlene - Adults Only (Isla Mujeres)
At Francis Arlene - Adults Only, discover a tranquil oasis in the heart of Centro. Unwind on the serene terrace or stroll through the lush garden, then connect with free in-room WiFi and enjoy multilingual staff assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located near the beach, Francis Arlene - Adults Only is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Isla Mujeres travel guide
Map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo
    Miguel Hidalgo
    1 min walk - 0.1 miles
  • North Beach
    North Beach
    5 min walk - 0.3 miles
  • beach near Centro
    2 min walk - 0.1 miles
  • Parador Fotográfico
    2 min walk - 0.1 miles
  • Isla Mujeres Cemetery
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    120 min drive

Restaurants

  • El Patio
    2 min walk
  • Los Mariscos De Humo
    1 min walk
  • Los Burritos
    1 min walk
  • Mamma Rosa
    2 min walk
  • Cafe Mogagua
    2 min walk

About this property

Francis Arlene - Adults Only

Hotel near North Beach
Close to Isla Mujeres Ferry Terminal, Francis Arlene - Adults Only provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, a front-desk safe, and multilingual staff
  • Tour/ticket assistance
Room features
All guestrooms at Francis Arlene - Adults Only boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Wardrobes/closets, mini fridges, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this adults-only property

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

Is Francis Arlene - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Francis Arlene - Adults Only doesn't offer parking.

What time is check-in at Francis Arlene - Adults Only?

Check-in start time: 3 PM; Check-in end time: 8:30 PM.

What time is check-out at Francis Arlene - Adults Only?

Check-out is at noon.

Where is Francis Arlene - Adults Only located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Francis Arlene - Adults Only Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 110 reviews
Rating 8 - Good. 48 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

Reviews

Verified

10/10 Excellent

Mejha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming :) Room was cleaned each day! Perfect little stay and highly recommend to all :) We will be back! Thank you all so much !
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
Had wonderful time at the FA. People were super nice, room was spacious and clean, quiet and the location was outstanding. I would definitely return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

sandra

Disliked: Property conditions & facilities
Amazing view
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient safe place. Great staff. I will definitely stay there again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Nice simple family owned hotel in a great spot
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very safe and comfortable
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc. Would definitely recommend!
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

David

Liked: Staff & service
People were friendly and they did have a water dispenser.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Vaman

Liked: Cleanliness, staff & service
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall. THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and took good care of us 🙂 comfy bed and great view from the balcony. Ac works well and the prices are great! Highly recommended 🙂🙂
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 9 nights in Feb 2025
Verified

4/10 Poor

Leesa

Disliked: Cleanliness, amenities, property conditions & facilities
Very expense for what you get. Noisy & no running water for shower n fridge did not work. The owner was very helpful to find me a doctor as I had a bad food allergy. Very busy island
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. its not a high end hotel. for my needs was amazing. is my 2nd time staying here. Solo traveler. Internet signal could be stronger and stable but it works well. Staff is wonderful. Thanks abuelo Gerardo e to the amazing Manoel
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Marilyn

It is close to what we wanted.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Jose

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It’s very outdated it needs a lot of work
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Andrego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Leni

Disliked: Cleanliness

Love Isla

Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax. Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel. Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.
Verified

8/10 Good

David

Friendly, older building but had a nice
Stayed 6 nights in Feb 2026
Verified

4/10 Poor

Ayhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mangler meget vedligeholdelse, svare ikke til prisen.
Stayed 12 nights in Dec 2025