Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Self parking is free at this property.

What time is check-in at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Are there all-inclusive benefits at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive.

Where is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course, steps from Mujeres Beach, and within 9 mi (15 km) of Garrafon Natural Reef Park and Ultramar Ferry Puerto Juárez. North Beach and Puerto Cancun Marina Town Center are also within 9 mi (15 km).

10/10 Excellent

David

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience !

Stayed 3 nights in Oct 2025

10/10 Excellent

LUIS

May 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place for families, perfect for family reunions.

Stayed 7 nights in May 2025

10/10 Excellent

CENGIS

May 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in May 2025

8/10 Good

Mandy

Aug 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, I enjoyed the stay.

Stayed 4 nights in Aug 2024

8/10 Good

Tu-Vy

Jul 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait. Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd! Javier the resort manager met us and ensured our needs were taken care of. Great service! Overall would recommend this resort.

Stayed 4 nights in Jul 2025

8/10 Good

Joanne

Feb 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food

Stayed 5 nights in Feb 2024

10/10 Excellent

Juan

Apr 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 4 nights in Apr 2024

8/10 Good

Thi

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.

Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel Vargas

Nov 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect

Stayed 8 nights in Nov 2023

8/10 Good

Jaime

Nov 16, 2024

Liked: Staff & service, amenities, property conditions & facilities

Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.

Stayed 7 nights in Nov 2024

6/10 Okay

Tamara Lynn

Dec 8, 2024

Liked: Cleanliness

The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!

Stayed 4 nights in Dec 2024

8/10 Good

Mandy

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall , it was great, but it could be better. We didn’t receive the kid’s welcome package like the sun glasses, the toys, and the stuffs that were advertised. Even though I mentioned it but Nobody bring it to us. And the $1500 credit was fake, feel disappointed with only a useless $600 coupon book. Besides that, the place’s clean, love the environment, feels safe. Room attendants did a great job cleaning our room.

Stayed 4 nights in Aug 2024

2/10 Terrible

Atena

Jan 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I am Expedia gold member, this means I should receive special treatment and upgrades, our room was not prepared for my kids, there was nothing special for them, the bedsheets were dirty, the housekeeping kept forgetting to restock our fridge or put enough towels, and in reality they would only tidy up the room, no cleaning or changing sheets. The main and second buffet food was so boring and lacked variety, the nest buffet was a joke, the tables were shaky and once we ordered at nest and waited 45 minutes for the smallest portion possible. At portofino, they put burnt pasta in front of me with no shame. At the coffee shop they kept ignoring us until I asked them to take our order and all order was wrong. I once ordered room service, nothing crazy, just meat empanadas and cheese cake and I got food poisoning. Lucky my kids fell sleep waiting for their food and didn’t eat it. There is not one bartender here that knows how to make a drink, all drinks were tasteless, I would ask for mojito and they would give me margarita, asked for coco loco, they didn’t bother to make it, asked for straw for my toddler they wouldn’t provide. T The bar waiters around pool would rarely approach you to take your order, at the beach there was one lady that asked 3 people for drink and left the rest, and for the rest of the time stood there chitchatting with life guards. All the staff, except you to tip, its like you owe them for every small thing they do, they don’t respect you as a guest.

4/10 Poor

Pijus

Jun 8, 2024

Liked: Cleanliness, property conditions & facilities

We booked a Family Selection part as we travelled with 2 teenagers and this option allows access to the TRS for adults. At check in we realize that Family Selection is oriented on families with children up to 5/7 years old, oven though their slogan says "luxury at any size". Check in area look like little day care area, the restaurant The Nest has a playroom inside and again feels like you are in a daycare at breakfast as kid’s music is blasting. Inside our room there was toddler sized hat and sand toys (bucket, shovel etc), SO If you are coming with teenagers, there is NOTHING for them! Family Selection pool was like yet another daycare..You pay for "luxury" part of the resort yet teenagers are left with main Grand Palladium pool activities only, volleyball pretty much..and after 5pm if you rented the ball from POP, they will go around and collect those oven if the pool is still full of teens playing. My children are not into video games so the Black/White club was not the option, also it is inside, not an outside activity. Restaurants: on Tuesdays they close buffet and 3 restaurants so now they force everyone to make a reservation and if you did not (because maybe that is the day you arrived at the resort) you would have hard time to find where to eat dinner as per their excuse, "they are feeding over 2000 people in a few restaurants that ARE open. First of all BUFFET SHOULD NEVER BE CLOSED!

Stayed 5 nights in Jun 2024

10/10 Excellent

Teresa

Oct 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel installations, nice beach, and great staff! For a “5” stars hotel the “Isla Blanca” restaurant was a disappointment. The food temperature was always cold, raw meats and rude grill stations staff. The service at the beach was lacking. “The Nest” restaurant was a real treat with lobster and great service from Armando and Alfredo. We had a beautiful room with a gorgeous panoramic view with lots of treats upon our arrival, premium drinks and a butler who booked our dinners. I highly recommend the family selection if you are travelling with children.

Stayed 7 nights in Oct 2025

8/10 Good

Mary Rose

Oct 2, 2025

Liked: Cleanliness, staff & service

Second Stay - Some Highs, Some Lows We travel in groups, so it isn't easy to find a resort that offers something for everyone. This was our second visit to Family Selection at Grand Palladium Costa Mujeres—last year was fantastic & we returned hoping for the same experience. While many things were still great, this stay had a few hiccups. As always, Rafa nadal tennis coaches (Hugo & Francisco) were fantastic and their team was organized when it came to lessons and court bookings. Rooms were clean and beds comfortable. Housekeeping was flexible with timing & kept the room well-stocked. Lows: Issues at check-in as our Expedia Gold VIP Access benefits weren't recognized until we escalated. Last time we were warmly greeted with an instant upgrade and a surprise dessert tray on our final meal. We finally got it sorted out but it makes us question if future stays will be as difficult. Black+White flooded & our kids were disappointed there were no alternative teen activities/venues all week. Shuttles seemed reduced, skipping stops & hard to rely on. Highs: Butlers Luis/Cesar were excellent and truly redeemed the experience for us. Great service at the mexican restaurant and teppanyaki grill. We were able to enjoy the TRS options this time - La Boheme being our favourite for food and service. Poolside service was solid, and when one of us got sick, the on-site doctor was helpful. Tips for future travellers: BYO bug spray & OTC meds. Gift shop charges $36 USD for tylenol.

Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente opcion si viajas con familia

Stayed 3 nights in Aug 2025

10/10 Excellent

yaremis

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

De todas las veces que hemos visitado México y que han sido muchas, este es el hotel más completo y más acogedor que hemos visto. El mejor servicio , amabilidad, limpieza, la comida , las actividades para los adultos y niños. Los detalles de todos los empleados, desde los restaurantes hasta los mayordomos……. Los chicos de los bares , Miguel , yosbany, Hugo de la piscina. el capitán armando , las chicas que ayudan en el kids club Amy , sandy … el chef Elías , los camareros Mauricio , Arturo. Los mayodormos , Eduardo , Alexander y Karime. Sorry que No me acuerdo todos los nombres pero todos fueron muy especiales con nuestra familia. Les recomiendo mucho el cabaret the chic. Que talentosos todos sus artistas. Es nuestra 4 visita a su hotel y no nos hemos marchado aún y ya estamos coordinando nuestra próxima visita. Ojalá sea pronto. Apreciamos mucho sus atenciones para con nosotros.

Stayed 3 nights in Aug 2025

10/10 Excellent

James

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always a great place, luxurious, clean, safe.

Stayed 4 nights in Aug 2025

10/10 Excellent

Lindsey

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking.

Stayed 4 nights in Jul 2025

10/10 Excellent

Chi Ling

Jul 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids. Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club. The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly. All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.

Stayed 6 nights in Jun 2025

10/10 Excellent

Jagdish

Jun 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.

Stayed 4 nights in Jun 2025

8/10 Good

Tatyana

May 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.

Stayed 5 nights in May 2025

10/10 Excellent

Chris

May 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.

Stayed 7 nights in May 2025

10/10 Excellent

Ahmed

May 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 7 nights in May 2025

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Choose dates to view prices

Photo gallery for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE

Highlights

View all photos for Suite Superior

Suite Superior

View all photos for Suite Superior

Suite Superior

View all photos for Suite Superior

Suite Superior

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Highlights

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Highlights

View all photos for Suite Superior

Suite Superior

View all photos for Family Selection Junior Suite Pool Access Beachside

Family Selection Junior Suite Pool Access Beachside

Highlights

View all photos for Family Selection Loft Suite Jacuzzi Terrace

Family Selection Loft Suite Jacuzzi Terrace

Highlights

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View

Family Selection Loft Suite Jacuzzi Terrace Ocean View

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

All inclusive details

Food and beverages

Similar properties

Grand Palladium Select Costa Mujeres - All Inclusive

Grand Palladium Select Costa Mujeres - All Inclusive

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews