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Excellence Riviera Cancun - Adults Only All Inclusive

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A resort pool area with a view of the ocean, surrounded by thatched umbrellas and palm trees. - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
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A restaurant with brick walls, wooden tables, and potted plants. - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
An outdoor dining area with thatched roof, wooden tables, and chairs, overlooking the beach and ocean. - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
A beach with white lounge chairs and a thatched-roof structure. - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
Luxury
5.0 star property
9.4

Exceptional

Riviera sanctuary with six pools

Sparkling turquoise waters lap against the pristine beach with wooden gazebos for cocktails. Ten restaurants serve cuisine from French delicacies to street tacos. Relaxation awaits at the tranquil spa or while floating along the resort's lazy river with attentive service.

Popular amenities

  • Parking included

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a white sofa, a small table, and a chair, overlooking a turquoise sea and clear sky.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

A rooftop terrace with a hot tub, lounge chairs, and a bed with a view of the city skyline.

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

A hotel room with a large bed, a ceiling fan, a view of palm trees, and a balcony with a railing.

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside lounge area with a wooden deck, a white lounge chair, and a thatched umbrella.

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(7 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

A hotel room with a large bed, a balcony with a view of the beach, and a small seating area with a table.

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

A rooftop terrace with a hot tub, lounge chairs, and a bed with a view of the city skyline.

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

A hotel room with a large bed, a ceiling fan, a view of palm trees, and a balcony with a railing.

Free Upgrade To Excellence Club Junior Suite Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

A hotel room with a large bed, a ceiling fan, a view of palm trees, and a balcony with a railing.

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(191 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

A poolside lounge area with a wooden deck, a white lounge chair, and a thatched umbrella.

Junior Swim-Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(54 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

A hotel room with a large bed, a balcony with a view of the beach, and a small seating area with a table.

Junior Suite Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

A hotel room with a large bed, a balcony with a view of the beach, and a small seating area with a table.

Excellence Club Junior Suite Ocean Front

9.4 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

A poolside lounge area with a wooden deck, lounge chairs, and a view of the ocean.

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Arrecife de Puerto Morelos National Park are also worth visiting. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    2 min walk - 0.1 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    8 min walk - 0.5 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    4 min drive - 2.4 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    5 min drive - 2.7 miles
  • A coastal town with clear turquoise waters, boats, and a beach lined with palm trees and buildings.
    Moon Palace Golf Club
    15 min drive - 11.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • Bistro El Beso
    14 min walk
  • Casa del Mar
    16 min walk
  • Bluewater Grill
    11 min walk
  • Club Preferred Beach
    12 min walk
  • Moments Lobby Bar
    9 min walk

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  • Pool
  • Breakfast included
  • All inclusive
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Property amenities

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2007 out of 2612 reviews
Rating 8 - Good. 362 out of 2612 reviews
Rating 6 - Okay. 164 out of 2612 reviews
Rating 4 - Poor. 37 out of 2612 reviews
Rating 2 - Terrible. 42 out of 2612 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing. The food is great , the staff is so amazing , and the activities are endless you’ll never get bored
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such an amazing time and Arely, one of the staff that served drinks was so incredible!! Already looking to book our next trip!
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++++ beautiful grounds! Wonderful atmosphere! The staff was very welcoming and friendly!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing place to stay.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Super friendly staff especially staff working by the pools including Moses, Feliciano, and Hugo!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful!! The room, pool, restaurants, and beach were just amazing. The staff was also exceptionally helpful and kind. We will definitely be back!
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and comfortable
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and clean. The staff was super friendly. Food was good.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal. Truly enjoyed our time. Staff was awesome, kind and hard working. Loved it.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! I reccomend the swim up rooms! The staff is attentive and courteous! Great food and drinks! I highly recommend!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the food to activities were amazing, highly recommend
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff and service were a 10. Only draw back was the seaweed on the beach, but I don't hold the hotel responsible for this. I would definitely go back regardless of the seaweed.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, stuff was attending ,knowledgeable, professional. pool was clean , very relaxing stay I definitely will come back.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy, and completely relaxing. Excellent food, and outstanding hospitality from start to finish. Flying in and out was straightforward, making it one of the easiest beach getaways for a 4 day trip. Highly recommend!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very intimate and gave you that private feel. The room was amazing with a nice view of the lazy pool.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10/10. I had tons of fun, and felt super safe as a solo traveler. I will definitely be back!
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Property was well maintained and updated staff was ok pleasant we did go on a very rainy season the place smelled horrible because of the seaweed not a lot to do in the resort for younger couples food in the kitchen Buffett was ok nothing out of the world.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food I’ve had at an all inclusive, the staff are so wonderful, they are constantly updating and cleaning. We love The Excellence, this was our third stay and we will continue going. Honestly book this trip!!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, helpful and friendly. A delightful stay at this hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was amazing tending to your every need. Pools were clean and very well maintained. I would definitely recommend this resort to our friends and family.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, Great food & drinks,Amazing staff, We will difenetly come back again!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. From the food and drinks, to the activities offered in the resort. We were beyond satisfied and will definitely be visiting again!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and the facilities spotless
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about this resort. The entire place was immaculate. The staff is amazing, so polite and always happy to help. The restaurants are superb. We ate so much delicious food. Don’t skip out on the breakfast buffet! We will definitely stay here again!
Stayed 5 nights in Sep 2026