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Excellence Riviera Cancun - Adults Only All Inclusive

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Front of property - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
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Outdoor wedding area - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
12 restaurants; breakfast, lunch, and dinner served - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
Private beach, scuba diving, beach volleyball, beach bar - Excellence Riviera Cancun - Adults Only All Inclusive (Puerto Morelos)
Luxury
5.0 star property
9.4

Exceptional

Riviera sanctuary with six pools

Sparkling turquoise waters lap against the pristine beach with wooden gazebos for cocktails. Ten restaurants serve cuisine from French delicacies to street tacos. Relaxation awaits at the tranquil spa or while floating along the resort's lazy river with attentive service.

Popular amenities

  • Hot tub
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(6 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(176 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Arrecife de Puerto Morelos National Park are also worth visiting. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    2 min walk - 0.1 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    8 min walk - 0.5 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    6 min drive - 2.4 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    6 min drive - 2.7 miles
  • Moon Palace Golf Club
    16 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • Bistro El Beso
    14 min walk
  • Swim Up Bar
    15 min walk
  • Afthonia
    6 min drive
  • Casa del Mar
    16 min walk
  • Bluewater Grill
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches used
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1824 out of 2371 reviews
Rating 8 - Good. 323 out of 2371 reviews
Rating 6 - Okay. 145 out of 2371 reviews
Rating 4 - Poor. 36 out of 2371 reviews
Rating 2 - Terrible. 43 out of 2371 reviews

Reviews

Verified

10/10 Excellent

Carrie Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and food was great!!!
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, amazing staff and excellent food.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was some of the best out of any resort we’ve stayed. Staff was very helpful and friendly. Property and rooms were well maintained and always clean!
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Sophea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is excellence. The staff are friendly and welcoming.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts. The staff was really friendly and helpful. The food and drinks were good and the pools were amazing.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from check-in to check out and throughout the resort. Lazy river is a great feature. Really good food and variety. The fact you don't need to do reservations is great.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and attentive staff, tons of activities and amenities. It was a fantastic property that maintains cleanliness and the grounds to perfection. Incredibly relaxing. Would recommend!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, property conditions & facilities
Beautiful property with stunning views and a very friendly staff. The overall experience was enjoyable, though the food menu was somewhat limited and could offer more variety. A great place to relax and take in the scenery.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service
Stayed 4 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every element of this property was immaculate The staff was amazing. The restaurants and bars were delightful. The pools were beautiful. The spa was refreshing.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, very attentive staff & we had a great time
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable, facilities are very well maintained, and there are so many pools to choose from. If you’re looking for a relaxing stay (no nightlife) this is the place for you. Food was alright overall but our favorite restaurant was The Grill which had the best quality food.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation, clean, all ameneties, friendly staff, amazing food. Will stay there again
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

AMANDA V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. All restaurants were great. The Grill for dinner and The lobster house for breakfast was my go to. There is a coffee house bar called Aroma which sold great matcha,coffee & gelato. The pools were nice and clean and The resort felt very safe.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third trip to this resort. It's just amazing. The staff is wonderful. The place is impeccable. What a wonderful restful week. The food is incredible.!!!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Leah Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is wonderful. The staff were exceptional and went above and beyond during our stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service
Pools were clean, facilities were great, food was excellent!!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very clean and absolutely amazing staff.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, amenities, food and drinks. Rooms were very spacious and had lots of space for things. Great resort layout and ease of getting around. Tons to do. No complaints at all. Would definitely come back and will stay at another Excellence hotel in other places. Amazing vacation!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was friendly. The interactive experience at Spice was beyond expectations
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort. It was beautiful. It was clean. The service was excellent. There was a ton of amenities. It never felt busy. Restaurants were easy to get into and the food was great. The only bummer was the ocean and beach, but that’s not the resort’s fault!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff, excellent internet
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had everything you needed all in one spot. The staff was very attentive, everything was close and convenient, and it was absolutely beautiful.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort and the staff was phenomenal. The beach isn’t ideal due to the seaweed situation but they work SO hard to keep it clean and useable. We absolutely loved our stay.
Stayed 4 nights in Apr 2026