Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
Elegant adults-only property on the beach

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your current months are April, 2024 and May, 2024.
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May 2024

Excellence Playa Mujeres - Adults Only All Inclusive

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Lobby
View from property
Aerial view
View from room
10 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Excellence Playa Mujeres - Adults Only All Inclusive

9.4

Exceptional

Highlight
  • Offers free breakfast. Only 5% of properties have this in Punta Sam.

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Room service
  • Hot Tub
  • Pool

Enjoy the neighborhood

Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationJuice & Smoothie Bar3 min walk
  • Popular LocationDuke’s Lobster & Seafood6 min walk
  • Popular LocationCocina Lizo6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Room options

Junior Suite Spa or Pool View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim Up Suite Spa or Pool View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool

cleanliness

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

cleanliness

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

cleanliness

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on a private beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and North Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 82 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 5 min drive
  • Blanca Blue - 6 min drive
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 6 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property located in Playa Mujeres
Take advantage of a free breakfast buffet, an adjacent golf course, and 7 poolside bars at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature international cuisine and ocean views. The 24-hour gym offers yoga classes and fitness classes; other things to do include volleyball, kayaking, and snorkeling. Free in-room WiFi is available to all guests, along with a swim-up bar and a rooftop terrace.
Other perks at this property include:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free valet parking
  • An outdoor tennis court, wedding services, and ATM/banking services
  • Concierge services, barbecue grills, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 450 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barcelona
  • The Flavor Market
  • The Grill
  • The Lobster House
  • Toscana

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 0.7 mi (1.1 km) from Mujeres Beach, and 1.8 mi (2.8 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 1 mi (2 km).

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1007 reviews" "
Rating 8 - Good. 98 out of 1007 reviews" "
Rating 6 - Okay. 45 out of 1007 reviews" "
Rating 4 - Poor. 22 out of 1007 reviews" "
Rating 2 - Terrible. 28 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maritza Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very convenient.
Stayed 3 nights in Feb 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice
Stayed 7 nights in Mar 2024

10/10 Excellent

Alyssa Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. The beach was beautiful and the pools were perfect. We had a truly relaxing stay and would absolutely stay again.
Stayed 5 nights in Mar 2024

8/10 Good

Trent William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff is friendly and accommodating. Grounds were very tidy and housekeeping service was good. The hotel does show signs of wear and we weren’t super impressed with the dinners we had. The food was good, but not 5 star, and to be honest sometimes not even 4 star. Best food we had was the breakfast buffet which was all made from scratch Mexican food and traditional American breakfast. Drinks were good. A big problem in my opinion is the people who will literally be in the pool area or beach before 7am only to put a towel down and claim a chair for the whole day. The staff does not police the issue very thoroughly. Overall it was a good stay and we would return.
Stayed 3 nights in Mar 2024

10/10 Excellent

Evelio

Traveled with partner
Liked: Cleanliness, staff & service
Todo perfecto
Stayed 3 nights in Mar 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Food and hospitality was amazing
Stayed 4 nights in Mar 2024

10/10 Excellent

beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place Very friendly staff Pools were awesome Great bar service Wonderful beach Great restaurants
Stayed 8 nights in Mar 2024

10/10 Excellent

Maddison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: Wonderful landscape Enthusiastic staff Near perfect rooms Entertainment The Bad: Noise at night No food to go We were unaware of the dress codes prior to arrival The Ugly: Room had a weird smell Guests hoard pool floaties
Stayed 5 nights in Mar 2024

10/10 Excellent

Artemis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great overall. The only problem was we were 3 travellers in a junior suit with two twin beds. The bed was too small for a couple and the bathroom was not very private for 3 adults to share. It was more a “couples’ “hotel than an “adult only” hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Mar 2024