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Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with calming spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Emporio Cancun Optional All Inclusive

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Overview of Emporio Cancun Optional All Inclusive

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationMaya Museum of Cancun1 min walk
  • Popular LocationXkat-Ik4 min walk
  • Popular LocationIberostar Cancun Golf Course7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located on the beach, Emporio Cancun Optional All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and water skiing adventures can be found near the property.
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What's nearby

  • Iberostar Cancun Golf Course - 7 min walk
  • Oasis Arena - 9 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Hotel Emporio Cancun - 4 min walk
  • Maria Bonita - 4 min walk
  • Pina Colada Restaurant - 5 min walk
  • Tun-kul - 4 min walk
  • Dos Lunas - 9 min walk

About this property

Emporio Cancun Optional All Inclusive

Upscale resort near Delfines Beach
Close to Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive provides 2 poolside bars, a swim-up bar, and a terrace. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • A gift shop, smoke-free premises, and a billiards/pool table
  • Guest reviews say good things about the breakfast, beach locale, and pool
Room features
All 450 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: USD 26.50 for adults and USD 16.50 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 80

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.50 for adults and USD 16.50 for children
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Emporio Cancun Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Cancun Optional All Inclusive?

Self parking is free at this property.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Emporio Cancun Optional All Inclusive?

Check-out is at noon. Late check-out is available for USD 80 (subject to availability).

Are there all-inclusive benefits at Emporio Cancun Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Emporio Cancun Optional All Inclusive located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. Delfines Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 586 out of 1172 reviews" "
Rating 8 - Good. 274 out of 1172 reviews" "
Rating 6 - Okay. 130 out of 1172 reviews" "
Rating 4 - Poor. 80 out of 1172 reviews" "
Rating 2 - Terrible. 102 out of 1172 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

maria, El Segundo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff needs to be more friendly and welcoming.
Stayed 2 nights in Apr 2024

2/10 Terrible

Yessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Cancun 6 times now and this is by far the worst resort I’ve stayed at.1: When checking in it took over an Hour . The ladies in the front were Rude to begging with, when booking it said All inclusive but BEWARE it is not all inclusive. Only 2 restaurants in the resort. The waiters in the resort are rude. When washing my hands in my hotel room notice there was water coming from under the sink. Call for room service and was told to call back once I saw the menu and knew what I wanted to order since I was kind and told her what she recommended. Food is trash. I’ve stayed at cheaper hotels and they had better food. I would not be coming back and recommend for no one to do so as well.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service, amenities
Horrible treatment of me and my family. Most horrible service I've encountered anywhere.
Stayed 1 night in Apr 2024

6/10 Okay

Christine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Options for food was mediocre. There really was only one option for food. As the Italian restaurant was not good at all. The Argentian restaurant was superb. Service was subpar. Especially if you did not speak Spanish. My friends had a hard time getting a drink etc. this seemed like a local getaway.
Stayed 4 nights in Apr 2024

6/10 Okay

jose, ontario

Stayed 2 nights in Apr 2024

10/10 Excellent

Xiomara Cuellar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited with my boyfriend for spring break. The resort wasn’t too crowded and had family and adult areas. The infinity pool for adults was a blast. Bartenders were friendly and it had easy access for the private beach. It was really fun
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Stayed 4 nights in Mar 2024

4/10 Poor

Gautham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in took us about an hour standing in line.
Stayed 1 night in Apr 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an oceanview room and it was gorgeous. We didn’t get the all inclusive but did get the breakfast. Breakfast was delicious! International breakfast but a great variety of Mexican food. We knew we were going to venture out so that’s why we didn’t get the all inclusive. There is not a lot around the hotel to eat if you don’t want to eat at their restaurants for lunch/dinner. There is an Oxxo next to it and a 7-eleven across the street. We used the red busses to get around. Just let the driver know where you are headed and they’ll let you know when it’s time to get off. Be careful with the hotels elevators! They close really fast and don’t stop.
Stayed 4 nights in Mar 2024

8/10 Good

Tiffany

Stayed 7 nights in Feb 2024