Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with calming spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Emporio Cancun Optional All Inclusive

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Overview of Emporio Cancun Optional All Inclusive

Reviews
8.2

Very good

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pool

Check out the area

Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationMaya Museum of Cancun1 min walk
  • Popular LocationIberostar Cancun Golf Course7 min walk
  • Popular LocationOasis Arena9 min walk
  • Popular LocationAquaworld16 min walk

Room options

Deluxe Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

cleanliness

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Separate bathtub and shower
Rainfall showerhead
Private bathroom
Hair dryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

cleanliness

Highlights

Air conditioning
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Doble Room Oceanfront

cleanliness

Highlights

Air conditioning
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

cleanliness

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up King Oceanfront Only Adults

cleanliness

Highlights

Balcony
Private pool
Air conditioning
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

cleanliness

Highlights

Balcony
Private pool
Air conditioning
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

cleanliness

Highlights

Air conditioning
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Located on the beach, Emporio Cancun Optional All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and water skiing adventures can be found near the property.

What's nearby

  • Iberostar Cancun Golf Course - 7 min walk
  • Oasis Arena - 9 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Hotel Emporio Cancun - 4 min walk
  • Maria Bonita - 4 min walk
  • Pina Colada Restaurant - 5 min walk
  • Tun-kul - 4 min walk
  • Dos Lunas - 9 min walk

About this property

Emporio Cancun Optional All Inclusive

Upscale resort near Delfines Beach
Close to Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive provides 2 poolside bars, a swim-up bar, and a terrace. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and concierge services
  • A 24-hour front desk, a banquet hall, and a billiards/pool table
  • Guest reviews say good things about the breakfast, beach locale, and pool
Room features
All 450 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: USD 26.50 for adults and USD 16.50 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 80

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.50 for adults and USD 16.50 for children
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Emporio Cancun Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Cancun Optional All Inclusive?

Self parking is free at this property.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Emporio Cancun Optional All Inclusive?

Check-out is at noon. Late check-out is available for USD 80 (subject to availability).

Are there all-inclusive benefits at Emporio Cancun Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Emporio Cancun Optional All Inclusive located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. Delfines Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 593 out of 1176 reviews" "
Rating 8 - Good. 279 out of 1176 reviews" "
Rating 6 - Okay. 128 out of 1176 reviews" "
Rating 4 - Poor. 76 out of 1176 reviews" "
Rating 2 - Terrible. 100 out of 1176 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and well staffed! The staff is friendly too.
Stayed 5 nights in Mar 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! It’s paradise!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. No complaints at all. Well expensive a bit.
Stayed 7 nights in Mar 2024

4/10 Poor

Brianna

Liked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Michael Philip, Hendersonville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not enough staff in most places, expect lines (not long and they move fast, but always a line). Shower stall not very clean. Hard to get the hot water dialed in - hot is in the MIDDLE of the dial!!! Daily room cleaning was excellent (but one day was missed during our week long stay). Would go back, for sure!
Stayed 6 nights in Mar 2024

10/10 Excellent

sintia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Joseph

Traveled with partner
Disliked: Staff & service
Overall would not recommend based on our experience. First off, this is a Spanish hotel, very little English is spoken and all of the menus are in Spanish, just FYI. Upon arrival, we were charged additional daily fees before they would allow us to check-in. We opted for the adults only swim-up ocean front suite. Unfortunately, the kids pool is right outside these rooms and noisy and kids are allowed anywhere on the property. The swim-up side is not private and a main walkway for the entire resort, so do not expect any privacy while lounging. There was ongoing construction which was noisy and frustrating when trying to rest. The worst part of the stay was that I stepped on a very rusty screw on the property, preventing me from using the pool and ocean for the second half of the trip. The hotel would not acknowledge this and accept any responsibility for the injury. Cell service and wifi was basically non-existent in our room / area. Overall a disappointing experience that could have been remedied, but the hotel chose to ignore everything. We can not recommend this property. Expedia was not able to help with the issues either, only stating at the end that they are just the booking agent and all issues are between us and the Spanish owners, even though we paid Expedia for the trip.
Stayed 4 nights in Mar 2024

4/10 Poor

Gloria Tavira

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Adria

Traveled with family
Disliked: Cleanliness
The staff were very friendly! The rooms were a little dirty. Nobody came to clean the second day. I called and they came right away. No shuttle service was provided. It was $85 for transportation to the hotel, and $85 back. The hotel had descent restaurants, but were very expensive for what they were. $35 for lunch buffet, $35 for dinner buffet adds up. It was just a 3 night stay, so we did not explore to much.
Stayed 3 nights in Mar 2024

2/10 Terrible

T'nya

Traveled with group
Disliked: Staff & service
The property itself was beautiful and some of the staff were very nice and helpful. The front desk workers, some managers, and supervisors were terrible and lacked communication with each other and with us throughout our stay. They acted confused and as if they couldn't do their job and made us pay for the consequences of their actions. We had to change rooms, the sheets on our bed were not clean, they did not offer us wash cloths, and kept giving us the run around on housekeeping, towels,etc. I will never be staying here again.
Stayed 4 nights in Mar 2024