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Hyatt Vivid Cancun Adults Only - All Inclusive

Property class: 4.5

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Photo gallery for Hyatt Vivid Cancun Adults Only - All Inclusive

A modern hotel with a unique architectural design, featuring a large building with multiple balconies and a clear view of the ocean. - Hyatt Vivid Cancun Adults Only - All Inclusive (Cancun)
Property video
A rooftop pool area with a glass balustrade, lounge seating, and a view of the sea. - Hyatt Vivid Cancun Adults Only - All Inclusive (Cancun)
A restaurant with tables set for dining, large windows offering ocean views, and a ceiling with a blue patterned design. - Hyatt Vivid Cancun Adults Only - All Inclusive (Cancun)
A hotel room with a large bed, a television, and a view of the ocean. - Hyatt Vivid Cancun Adults Only - All Inclusive (Cancun)
Located close to Puerto Cancun Golf Course and Puerto Cancun Marina Town Center, Hyatt Vivid Cancun Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. Treat yourself to a manicure/pedicure, a sports massage, or a detox wrap at the onsite spa. Be sure to enjoy local and international cuisine and ocean views at the 6 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include beach yoga, kayaking, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a beach bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Pet friendly

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Ocean View King

A modern hotel room with a bed, a sofa, a coffee table, and a bathroom visible through a glass partition.

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Golf & Ocean View King

A modern hotel room with a bed, sofa, kitchenette, and a flat-screen TV.

Deluxe Golf & Ocean View King

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Golf & Ocean View Double

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Golf & Ocean View Double

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Crew Suite ocean View

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Crew Suite ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View King

A hotel room with a large bed, a desk, a chair, a small table, a sofa, a TV, and a view of the sea.

Vantage Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Double

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Deluxe Ocean View Double

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View Plunge Pool King

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the ocean.

Vantage Club Deluxe Ocean View Plunge Pool King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Plunge Pool Double

A hotel room with two beds, a desk, a chair, a view of the sea, and a balcony.

Vantage Club Deluxe Ocean View Plunge Pool Double

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Corner Suite Ocean View

A spacious hotel room with a large bed, a sofa, a chair, and a small table. The room has large windows offering a view of the ocean and cityscape.

Vantage Club Corner Suite Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Crew Suite Ocean View

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Crew Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Ocean Front

A modern hotel room with a large bed, a balcony with a view of the ocean, and a seating area with a table.

Vantage Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite golf and Ocean View

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Crew Suite golf and Ocean View

  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Vantage Club Crew Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Master Crew Suite suite Ocean View

A modern hotel room with a large balcony, a flat-screen TV, a wooden coffee table, and a blue chair.

Vantage Club Master Crew Suite suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 157 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View Plunge Pool Double

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool Double

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ocean View Plunge Pool King

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool King

  • Sea view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Crew Suite Ocean View Plunge Pool

  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

About the neighborhood

Located in Puerto Juarez, a neighborhood in Cancun, Hyatt Vivid Cancun Adults Only - All Inclusive is next to a golf course and on a private beach. El Meco Archaeological Site and El Rey Archaeological Zone are notable landmarks, and travelers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Puerto Cancun Golf Course and Las Plazas Outlet Cancun are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520

What's nearby

  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    22 min drive - 10.9 miles
  • A beach with the word "CANCÚN" spelled out in colorful letters.
    Delfines Beach
    30 min drive - 15.0 miles
  • Puerto Cancun Golf Course
    19 min walk - 1.0 mile
  • Séptimo Día Adventist Church
    6 min drive - 2.0 miles
  • Plaza Las Americas
    8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    38 min drive

Restaurants

  • Coco Café
    1 min walk
  • Blue Water Grill
    1 min walk
  • Puerto Santo
    6 min walk
  • La Plaza
    2 min drive
  • World Café
    1 min walk

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Property amenities

Restaurants on site

  • Aglio
  • Akari
  • La Plaza
  • Mediterraneo
  • Vista Prime Asado

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

This property charges USD 10 per order for room service.

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The rooftop pool is adults only.
Property Registration Number 022-025-001260/2026

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Vivid Cancun Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

Is Hyatt Vivid Cancun Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, sailing, volleyball, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Vivid Cancun Adults Only - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 48 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 5 out of 71 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia se respira tranquilidad. El personal muy atento atiende con una sonrisa siempre,da gusto la buena atención de todo el personal. El buffet muy variado y delicioso con alimentos libres de gluten y los restaurantes de especialidad exquisitos.
Stayed 6 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience during my stay! The hotel was beautiful, clean, and welcoming. The staff were friendly, professional, and always ready to help. The restaurants offered great food, and the overall atmosphere made the vacation relaxing and enjoyable. I highly recommend this hotel to anyone planning a trip to Cancun. If you’re looking for a great resort, excellent service, and a memorable vacation, this is definitely a place worth considering. I hope this review helps other travelers make the right choice and enjoy their vacation as much as I did!
Stayed 3 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time!
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff was very friendly and helpful. When we got to the hotel we had a staff member fill us in on how the hotel works and what amenities they have, he had us out on the balcony in the lobby area explaining how the resort functions which was nice to have the extra info. We also had Erasmo as our guide for the water activities in the ocean, he was so friendly and knowledgeable. He told us some spots we can go to for more local vibes, and made us feel safe and comfortable in the middle of the ocean. I would definitely recommend having him take you out into the ocean! Food at the restaurants and bars was amazing, drinks were so yummy!! I would definitely stay again. Hugo was very helpful taking our luggages which we appreciate so much. Overall a great time and experience :)
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building's architecture and views are superb, and the staff's service is the best I've ever experienced in Mexico. The 3 security points make me feel very comfortable and safe inside the resort. However, the doors connecting one room to another allow regular speech to carry from one room to the other. That is extremely uncomfortable. This is an easy fix: installing solid wood doors and door perimeter gaskets.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , AC was amazing. My room was freezing , which is a great thing. Check/in staff was really nice & helpful. However this resort is very small , as well as the beach. Dining options for me were not that good. Breakfast & dinner on the rooftop were the only meals I enjoyed. Will probably not return but happy for the experience.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,clean relax resort. Vista steak house was top tier
Stayed 4 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had mould above ac
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We paid for vantage and it was not worth the upgrade, restaurants we were told were apart of vantage were barely open. Food at steak out is super bland. Staff although friendly, not very helpful.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed at Dreams Vista on five separate occasions in the first half of 2026….all wonderful experiences. We booked our wedding anniversary trip there again in October, 2026. We were very disappointed with changes made under the new management of Hyatt Vivid. The conveniently located lounge is now off limits unless you choose to upgrade your package at an additional cost of 90.00 per day to be considered vantage members. Hyatt Vivid does not acknowledge a Hyatt membership….traditionally honored at most other Hyatt properties. The staff is still excellent and did their best to accommodate our needs, but their hands are corporately tied.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien... solo no había mucha variedad de alimentos en el bufet supongo que era porque habíamos muy pocos huéspedes. Peto todo de excelente calidad.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel!!! Everyone who works there were fabulous I absolutely loved my stay and the activities set to keep us busy :)
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view. The service was amazing. The staff were so friendly and welcoming. I am definitely looking forward to my next trip. Forever a Hyatt fan ✨✨✨✨
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property if your looking for peaceful this is it
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the roof top pool and restaurants. Food quality was better than expected from an all inclusive. Amenities are nice. Staff could be nicer. Overall was a great experience.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were pretty updated. Beautiful ocean view. Not a lot of food options for people like me who don’t eat beef or pork Suggested to the staff to create a more diverse menu. Staff were friendly. Pools were well maintained. Night club offered wide music selection! Great experience
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Vivid was a good relaxing place. Nice views friendly and helpful staff. Many activites to do.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like better food choices. American cuisines and more entertainment. It's an all-inclusive resort but I had to $10 for room service per delivery. I don't think that should be a charge. Pools were very nice and clean. Advantage club is worth it. Property is nice.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia maravillosa en este hotel. Todo estuvo increíble, desde las instalaciones, la decoración y la comodidad de las habitaciones, hasta la excelente atención del personal. Todos fueron muy amables y atentos en todo momento. El hotel es hermoso, está muy bien cuidado y tiene un ambiente tranquilo y agradable que hace que realmente puedas disfrutar y relajarte. Sin duda fue una experiencia muy bonita y nos encantaría regresar. ¡Totalmente recomendado!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2026