See all properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Outdoor spa tub - Dreams Riviera Cancun Resort & Spa - All Inclusive (Puerto Morelos)
Property video
A resort with multiple buildings, a central pool, and a beach. - Dreams Riviera Cancun Resort & Spa - All Inclusive (Puerto Morelos)
An outdoor wedding setup with tables and chairs arranged on the beach, a decorative archway, and palm trees in the background. - Dreams Riviera Cancun Resort & Spa - All Inclusive (Puerto Morelos)
A resort with a pool area, outdoor seating, and a bar. - Dreams Riviera Cancun Resort & Spa - All Inclusive (Puerto Morelos)
Located close to Puerto Morelos Beach, Dreams Riviera Cancun Resort & Spa - All Inclusive provides a nightclub, 2 beach bars, and a swim-up bar. Treat yourself to a body wrap, a body scrub, or a manicure/pedicure at Dreams Spa by Pevonia, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. The health club offers Pilates classes and yoga classes; other things to do include kayaking, boat tours, and windsurfing. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premium Deluxe Tropical View Double

A hotel room with two beds, a desk, a television, and a ceiling fan.

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(29 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Deluxe with Plunge Pool Double Beds

A hotel room with two beds, a TV, a balcony with a view of palm trees, and a ceiling fan.

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Ocean View Double Beds

A couple embracing on a balcony overlooking a beach with a clear sky.

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club with Plunge Pool Double Beds

A hotel room with two beds, a TV, a desk, and a balcony with a pool and tropical plants.

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Deluxe Ocean View Double Beds

A hotel room with two beds, a desk, a television, and a ceiling fan.

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Ocean Front Master Suite

A modern living room with a sofa, armchairs, a coffee table, and artwork on the wall.

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Preferred Club Ocean Front Honeymoon Suite

A couple embracing on a balcony overlooking a beach with a clear sky.

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Preferred Club Ocean View & Pool Front Double Beds

A hotel room with two beds, a balcony with a view of the ocean, a ceiling fan, and a TV.

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Ocean View & Pool Front King Bed

A hotel room with a balcony, a bed, a desk with a TV, and a view of the ocean.

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite Premium

A hotel room with two beds, a desk, a television, and a ceiling fan.

Family Suite Premium

  • Garden view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Family Suite, Connecting Rooms (Preferred Club)

A hotel room with two beds, a desk, a television, and a ceiling fan.

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Ocean Front Governor Suite

A hotel room with a dining area, a TV, a fireplace, and a view of the ocean.

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 146 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Preferred Club Ocean Front Presidential Suite

A spacious hotel room with a large bed, a ceiling fan, a nightstand with a lamp, a chair, and a potted plant.

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 268 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Premium Deluxe King

A hotel room with a bed, a TV, a balcony, and a ceiling fan.

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Deluxe Double

A hotel room with two beds, a desk, a television, and a ceiling fan.

Premium Deluxe Double

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Tropical View King

A hotel room with a bed, a television, a desk, and a balcony with a view of the city.

Preferred Club Tropical View King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Preferred Club Tropical View Double

A hotel room with two beds, a TV, and a balcony with a view.

Preferred Club Tropical View Double

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Preferred Club Ocean Front Bridal Suite

A spacious room with a large window offering a view of the sea, a white dress on a mannequin, a sofa, and a coffee table.

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Deluxe Tropical King

A hotel room with a bed, a TV, a balcony, and a ceiling fan.

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Deluxe with Plunge Pool King Bed

A hotel room with a bed, a TV, a desk, a sofa, and a balcony with a view of palm trees.

Premium Deluxe with Plunge Pool King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Deluxe Ocean View King Bed

A hotel room with a bed, a TV, a desk, a chair, and a balcony with a view of the ocean.

Premium Deluxe Ocean View King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Preferred Club with Plunge Pool King Bed

A hotel room with a bed, a TV, a desk, a sofa, and a balcony with a view of palm trees.

Preferred Club with Plunge Pool King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Preferred Club Ocean View King Bed

A couple embracing on a balcony overlooking a beach with a clear sky.

Preferred Club Ocean View King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Puerto Morelos, Dreams Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the waterfront. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    3 min walk - 0.2 miles
  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    3 min walk - 0.2 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    3 min drive - 1.8 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    4 min drive - 2.0 miles
  • A coastal town with clear turquoise waters, boats, and a beach lined with palm trees and buildings.
    Moon Palace Golf Club
    15 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Bistro El Beso
    19 min walk
  • Casa del Mar
    3 min drive
  • Bluewater Grill
    16 min walk
  • Club Preferred Beach
    17 min walk
  • Moments Lobby Bar
    14 min walk

Similar properties

A spa area with a hot tub, lounge chairs, and a waterfall feature.
Dreams Natura Resort & Spa - All Inclusive
Puerto Morelos
  • Pool
  • Hot tub
  • All inclusive
  • Spa
8.4 out of 10, Very good, 1,491 reviews
Dreams Natura Resort & Spa - All Inclusive
Compare similar properties

Property amenities

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-007-000647/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Dreams Riviera Cancun Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 836 out of 1497 reviews
Rating 8 - Good. 340 out of 1497 reviews
Rating 6 - Okay. 187 out of 1497 reviews
Rating 4 - Poor. 62 out of 1497 reviews
Rating 2 - Terrible. 72 out of 1497 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect venue and stay for our wedding, the whole wedding staff was on point from A to Z
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff,kid friendly, family friendly. Irving was extremely attentive and helpful to us all!
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful great staff attentive ,nice pool was great my room was amazing we had our own private pool they cleaned it everyday the only thing was most restaurants were either closed or renovations were being done not much food options they need to fix that but overall great stay
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, helpful, the infinite outdoor pool view is amazing.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very friendly staff
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the kids’ club, the restaurant, the staff and the activities. Nice resort!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIVA MEXICO!!! Definitely coming back, everything and everyone were amazing. All food and drinks were fresh and delicious. Great restaurant choices. Highly recommend splurging on room upgrade with private plunge pool.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. Staff was super friendly. The seaweed was bad so at first we thought we would get bored since we couldn’t enjoy the beach. But the food was great, drinks strong, pool and hot tubs were very nice, rooms extremely clean and comfortable. We enjoyed our stay and look forward to coming back when the seaweed is better. Can’t fight nature. And finally, the staff is amazing. Everyone is so kind, attentive, and helpful. They really go above and beyond. Highly recommend this all inclusive resort.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, the food was amazing the only thing was the buffet didn’t have a lot of option other than that the resort was amazing, booking preferred club with plunge pool was the best thing i booked ! We will be coming back to this amazing resort soon.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a nice hotel - staff was super nice/helpful, really nice spa with a relaxation circuit and sauna/steam room. However, there wasn't much to do - there was a main pool area, 4 restaurants, 2 jacuzzis and a small beach area. The drinks and food were mid in my opinion, no real nightlife (they have 1 lounge that was either not open or dead on days it was open), no entertainment besides bingo and random pool games. If you have kids and want a chill spot in between excursions, this would be perfect. If you're coming as a couple, skip this and look for a really nice Adults Only resort.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Rooms are clean but they are old, and the stuff is damaged. Staff was very helpful however lobby was too hot not good air condition and checkin/out had very long wait time
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was gorgeous! Super clean with friendly staff and great food. Would strongly recommend!
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Food was a let down, buffets were closed, issues with my wedding party’s room, bathroom smelled like rotten eggs at arrival. Animals are natural around the property but seeing them in the jacuzzi (raccoons) had me grossed out. They could use improvement for a lot of things ..
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how spotless the room was, had everything you need. The staff was phenomenal beautiful people felt highly spoiled, I can go on and on. This is my 2nd time there. I love staying there didn’t want to leave. Lake view was breathtaking I felt like I was on beautiful paradise. Can’t wait to go back next year.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily room service, excellent customer service and support, true value, highly recommended
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Overall the staff was great, however the food was the worst. If you want to spend your whole vacation with stomach problem, do not stay here.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was our third time traveling to this property. Unfortunately, this experience was not favorable. The staff were extremely polite, but extremely understaffed. We waited for 10+ minutes to be greeted at the breakfast “buffet” after being sat. The main breakfast buffet was closed without notice. It’s typically a wonderful assortment of vacation treats. This trip however was under construction and therefore replaced by a slimmed down selection in a temporary place (the hibachi restaurant was repurposed). The preferred club was well worth the upgrade. The lounge staff were phenomenal and so kind.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and kind/helpful staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and all the staff was a delight to spend a vacation with.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our vacation at Dreams. The food was amazing in all the restaurants and the service was friendly. Our waiters and chefs accommodated allergy restrictions easily without sacrificing tasty meals. Our room was always clean and restocked. The spa is a must! So relaxing and beautiful. We spent time on the clean white sandy beach and in the various pools and hot tubs which were all well kept. Lots to see and do with the various areas and entertainment. Every question answered and every need met by the friendly, competent staff.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming. Food drinks and entertainment was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD FUN HERE & EVERYONE IS SO FRIENDLY AND WHEN U ASK FOR SOMETHING THEYLL GIVE IT TO YOU RIGHT AWAY OR DELIVER IT IN YOUR ROOM RIGHT AWAY WILL DEFINITELY COMING BACK!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, excellent staff and food was also very good ! Not sure that staying in preferred club is worth it ! We had to rent a cabana for the week , we travelled with a 1 year old and needed it for naps and etc.. it was another 1200$ ! And our check in with preferred was lacking a lot of things ! We were very disappointed with that experience! We had a wonderful vacation though !!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so courteous and helpful the room was very clean and everything work
Stayed 3 nights in Jul 2026