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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Waterfront dining at Dreams Jade Resort & Spa while supervised childcare services keep kids entertained and parents worry-free

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Property video
Living area - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Outdoor wedding area - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Exterior - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Ocean views and a private beach surround this all-inclusive resort with seven dining options. The spa offers hydrotherapy and massages for parents needing a break. Attentive staff consistently earn high marks from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

8.0 out of 10
Very good
(39 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

8.0 out of 10
Very good
(18 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Shower/tub combination
  • Garden view
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

8.2 out of 10
Very good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Puerto Morelos, Dreams Jade Resort & Spa - All Inclusive is near the airport and on a private beach. While the natural beauty of Puerto Morelos Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Puerto Morelos travel guide
Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    5 min drive - 1.6 miles
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    6 min drive - 2.0 miles
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    6 min drive - 2.0 miles
  • Puerto Morelos Artists’ Cooperative
    6 min drive - 2.0 miles
  • San Jose Catholic Parish
    6 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    29 min drive

Restaurants

  • Ile De France
    13 min walk
  • La Alhambra
    10 min walk
  • Aromas
    13 min walk
  • A'akat
    11 min walk
  • Zan-Za Bar
    13 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Town Square
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the gym; other things to do include archery, kayaking, and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, along with 2 swim-up bars, sun loungers, and pool umbrellas
  • Bike rentals, 2 outdoor tennis courts, and express check-in
  • Supervised childcare (surcharge), smoke-free premises, and multilingual staff
  • Massage treatment rooms, concierge services, and a gift shop
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 3 mi (5 km) of Puerto Morelos Artists’ Cooperative, Ojo de Agua Beach, and San Jose Catholic Parish. Puerto Morelos Town Square and Faro Inclinado are also within 3 mi (5 km).

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Reviews

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 777 out of 1387 reviews
Rating 8 - Good. 325 out of 1387 reviews
Rating 6 - Okay. 156 out of 1387 reviews
Rating 4 - Poor. 81 out of 1387 reviews
Rating 2 - Terrible. 48 out of 1387 reviews

Reviews

8/10 Good

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Nice view, ocean side.
Stayed 8 nights in Jan 2026

10/10 Excellent

pooja

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness , location , activities,staff -excellent.
Stayed 3 nights in Dec 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Loved the entertainment team, especially Tony and Sue. Food was great. Loved Spice and Mercure. Came to celebrate my 50th birthday and they made it super special.
Stayed 8 nights in Jan 2026

10/10 Excellent

Soham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adults only pool is fantastic; just the right height, warm, great location, well maintained and great servers all day long.
Stayed 6 nights in Dec 2025

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Everything about the visit was awesome from the outstanding staff to the resort itself..Almost moved there😊
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool grill could have used more options. But what they had was good. The staff was wonderful. Service was great. The different restaurants where all great. For the price you pay for the stay, it's hard to want to go anywhere else.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,,staff happy and friendly, food exelent
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean and welcoming
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful staff so so very friendly and thank you for the champagne in my room celebrating our 45 anniversary thank you to Dreams Jade for an amazing experience
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The employees and staff were friendly and the service was excellent. The food and drinks at all the restaurants and buffet was amazing. The entertainment and activities team was engaging and went out of their way to make sure we had a good time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort was very clean and welcoming. The staff was helpful and made sure air was comfortable during my stay. Food was delicious and plentiful. I will definitely be returning.
Stayed 4 nights in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The property is just the right size. We love the staff and amenities! The activity staff are great and the haunted house was amazing!!
Stayed 4 nights in Oct 2025

10/10 Excellent

DAVIAN

Liked: Cleanliness
Property was great over all. Staff was awesome!
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great room with excellent features, amazing view, clean, large, awesome. The entire staff was very friendly and helpful. The offerings were excellent. Food was good (leaned a bit towards the bland side -- and getting a table at the al a carte restaurants was very confusing.) My review would have been five star, but I had to wait an hour and a half for my room. This did not start the trip out well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property & staff was fantastic. Fun activities & enjoyed the gym daily. Would like more vegan options but all restaurants were accommodating
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We can’t begin to say enough about the staff! Everyone is so friendly and they work tirelessly to make sure we are taken care of. That’s why we keep returning, Dreams Jade is our home away from home!
View from preferred pool
View from preferred pool
Stayed 4 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and accommodating. I could have given 5 stars but our room had no hot water. Complained about it but nothing was done. Also water leak in bathroom floor. Advised housekeeping but nothing was done. Restaurant food and service was excellent!
Stayed 5 nights in Nov 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. The entertainment staff was amazing. The only downside was the painting around the pool during our stay. I am not sure why this was done during one of the busiest parts of the season. It was inconvenient not to have ample seating every day because of the painting.
Stayed 8 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Everything was clean pools and hot tub were good.
Stayed 5 nights in Oct 2025

10/10 Excellent

OLMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st time at the Dream Jade. The facilities were nice, the food was very good, the staff was amazing. My wife and I were celebrating our anniversary and my B-Day, and they made us feel welcomed and appreciated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from an incredible 5-day family stay at this resort in Cancun, and it exceeded every expectation! From the moment we arrived, everything was absolutely amazing. The food was delicious with so many great options—every meal felt like a treat. The pool amenities were outstanding and perfect for both kids and adults, giving us plenty of space to relax and have fun together. The beach was stunning: beautiful, clean, and exactly what you dream of when you think of Cancun. What truly made our stay unforgettable was the people. Every single staff member was warm, attentive, and genuinely kind. Their hospitality made us feel welcomed and taken care of the entire time. We had the best family time, made wonderful memories, and couldn’t have asked for a better vacation. We will 100% be coming back and highly recommend this resort to anyone looking for the perfect Cancun getaway! 🌴✨
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our room, and the view. Our room has jacuzzi overlooking the pool and the beach. Staff is very friendly.I love that the outdoor pool is heated. You can order food delivered to your room. The kids enjoyed the activities and amenities as well. They clean the beach early, so sargassum is gone before we walk the beach. I love Coco Cafe, it's open 24 hours for snacks and non alcoholic drinks, love my dalgona coffee hot or iced. Restaurants has good food. This resort is busy with weddings. We were there for 7 nights and we seen 8 weddings all thru the week. Definitely recommend the resort.
Stayed 7 nights in Dec 2025

8/10 Good

Jacky

Liked: Cleanliness, staff & service
Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing, room was always clean. Staff was great.
Stayed 5 nights in Sep 2025