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Cyan Cancun Resort & Spa

Property class: 3.5

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Poolside bar - Cyan Cancun Resort & Spa (Cancun)
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Beach massages - Cyan Cancun Resort & Spa (Cancun)
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes - Cyan Cancun Resort & Spa (Cancun)
Restaurant - Cyan Cancun Resort & Spa (Cancun)
Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

8.0 out of 10
Very good
(76 reviews)
  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(44 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

7.6 out of 10
Good
(68 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Cyan Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Visit our Cancun travel guide
Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    3 min drive - 1.1 miles
  • Delfines Beach
    Delfines Beach
    4 min drive - 1.6 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    16 min drive - 6.4 miles
  • Langosta Beach
    Langosta Beach
    36 min drive - 11.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    12 min drive

Restaurants

  • Marco Polo Restaurante
    5 min walk
  • Azvl
    4 min walk
  • Restaurant Las Fuentes
    5 min walk
  • Hakka
    4 min walk
  • Sun Palace
    6 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and beach umbrellas
  • Beach towels, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Zona Hotelera
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 2,959 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

Is Cyan Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and Iberostar Cancun Golf Course. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cyan Cancun Resort & Spa Reviews

7.6

Good

7.8

Cleanliness

7.0

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 791 out of 1940 reviews
Rating 8 - Good. 449 out of 1940 reviews
Rating 6 - Okay. 307 out of 1940 reviews
Rating 4 - Poor. 164 out of 1940 reviews
Rating 2 - Terrible. 229 out of 1940 reviews

Reviews

Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Easy access to amenities, friendly staff, restaurants nearby.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kazi Sabbir Ibna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us very nice. I loved the view from my room, cleanliness and tge support from staffs
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Merin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was great. Good breakfast. Amazing beach view.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The view was amazing and the staff exceptionally attentive! Beautiful pool and beach. Comfy bed. Happy hour and lobby pizza were great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Good location, good food, good service. Suggestions: - evening buffet - room service
Stayed 11 nights in Mar 2026
Verified

8/10 Good

Valeriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, stunning sunrise and a pool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and comfortable beds. Complimentary breakfast is authentic and delicious! Would have loved a hotter shower
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, beach and pool area is awesome
Stayed 8 nights in Jan 2026
Verified

8/10 Good

myra II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome view,
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place,just a little old building.pool was fine Staff some of them were fine
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sophearith

Liked: Cleanliness, property conditions & facilities
Great place to stay nice view and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Raymond Ka Ming

Liked: Cleanliness, property conditions & facilities
Nice location, large outdoor pool, high room ceiling, big room size. Limited onsite restaurant choices.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
It’s older but they try to keep it clean and up to date, just seems it’s weathering but quiet and enjoyable
Stayed 14 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
Building NEEDS renovation BUT the rooms are clean and the housekeeping staff dies great. Overall, the staff works hard with what they have.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Catherine

Great experience. Clean room, good pool, good food
Stayed 1 night in Feb 2026
Verified

8/10 Good

Harvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lea

Clean room, nice view, staff are friendly,
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Malinda

Liked: Staff & service
Hotel is run down but it is on a beautiful beach and has a beautiful pool. Room is average, hot water and great pressure in the shower. We would stay there again if it was a good deal.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great lil room overlooking the pool and beach. The pool was very nice with alot of loungers to relax and suntan. The beach was beautiful and again there are quite a few loungers available on the beach. Breakfast was always fresh. We enjoyed our stay
View from our room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Wendy Kuen

Liked: Cleanliness, amenities, property conditions & facilities
Love the location! Across the street is a oxxo, there’s a pool, and a beach!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elva JANET TORRES

Liked: Cleanliness
Clean and staff, just our room kind of noisy facing high traffic road
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Yanireè Itzel Aguilar de

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent, staff clean rooms, however the conditions of the hotel needs to be renovated, a hand of painting to all the hotel. Owners please reconsider to make better renovations.
Stayed 4 nights in Mar 2026