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Crown Paradise Club Cancun All Inclusive

Property class: 3.5

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Photo gallery for Crown Paradise Club Cancun All Inclusive

A clear blue pool with lounge chairs and a thatched-roof structure, overlooking a beach. - Crown Paradise Club Cancun All Inclusive (Cancun)
Creator video - submitted by Marlene Jaradal
A beach with rows of sun loungers and umbrellas, a clear sky, and the ocean in the background. - Crown Paradise Club Cancun All Inclusive (Cancun)
A bar area with a view of the sea, bar stools, a television, and a large window with a bottle display. - Crown Paradise Club Cancun All Inclusive (Cancun)
A seaside restaurant with checkered tablecloths, white columns, and black metal chairs. - Crown Paradise Club Cancun All Inclusive (Cancun)
Near Delfines Beach and Iberostar Cancun Golf Course, Crown Paradise Club Cancun All Inclusive provides free water park access, a nightclub, and 2 poolside bars. With a beachfront location, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Spa Acqua Di Mare, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and barbecue. Yoga classes are offered at the gym; other things to do include ziplining, beach volleyball, and basketball. Free in-room WiFi is available to all guests, along with a swim-up bar and a terrace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room (Plus)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the ocean.

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite Paradise

A hotel room with a bunk bed, a large bed with a colorful blanket, a balcony with a view of palm trees and the ocean, and a large mirror on the wall.

Family Suite Paradise

7.2 out of 10
Good
(37 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(115 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

A hotel room with a bed, bedside table, lamp, desk, and a view of the pool area.

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(357 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

A hotel room with a large bed, a desk, a chair, a TV, a ceiling fan, and a view of the ocean.

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(129 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

A hotel room with a large bed, a TV, a balcony with a view of the ocean, and a dining area with a table and chairs.

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Crown Paradise Club Cancun All Inclusive is near the airport and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500

What's nearby

  • A park with a fountain, palm trees, and a distant body of water under cloudy skies.
    Iberostar Cancun Golf Course
    3 min walk - 0.2 miles
  • Ancient stone ruins with columns and a grassy area.
    El Rey Archaeological Zone
    5 min walk - 0.3 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    6 min walk - 0.4 miles
  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    11 min walk - 0.6 miles
  • Museo Maya Trailhead
    4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    17 min drive

Restaurants

  • Bar Margarita
    4 min walk
  • Ennea Beach Club
    8 min walk
  • Zai
    4 min walk
  • Ventura Sport Bar
    3 min walk
  • Sunset
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.

Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.05 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Crown Paradise Club Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Crown Paradise Club Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crown Paradise Club Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crown Paradise Club Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Crown Paradise Club Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, soccer, tennis, and more.

Where is Crown Paradise Club Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Archaeological Zone are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crown Paradise Club Cancun All Inclusive Reviews

7.2

Good

7.8

Cleanliness

7.4

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1182 out of 3371 reviews
Rating 8 - Good. 785 out of 3371 reviews
Rating 6 - Okay. 672 out of 3371 reviews
Rating 4 - Poor. 321 out of 3371 reviews
Rating 2 - Terrible. 411 out of 3371 reviews

Reviews

Verified review

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay.. staff was extremely nice and very helpful and accommodating. The food was good and the environment was great. We got great value for out money with an all inclusive package. We had a long wait to check in tho and the palce was extremely hot but when we got checked in everything else was smooth sailing
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great love it. This was our first time going and I enjoyed it a lot the restaurant are great the food and staff
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

ruben m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only inconvenience was my key fob got disconnected and I had to wait a while for them to reconfigure my key so I can get in my room other then that place was excellent very clean good staff great food and amenities
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort for families!
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Sreypich

Indoor pool clean
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Nagy Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is family friendly.the staff was so friendly. There are 6 pool and water park for small and big kids too. The rooms are so clean.
Stayed 10 nights in Jul 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Pool is amazing and staff is nice.. food could be a little better.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Maria Consuelo Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfect for family with kids. We had a great time during our stay. All staff were very helpful. Our favorite restaurant was the steakhouse and Mexican restaurant. Buffet restaurant was good but not excellent. But overall we had a great time and will not hesitate to come back again.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Mathew

Liked: Amenities
Disliked: Staff & service
Property is one of the older hotels but over all a good experience. They could use more bar staff it sometimes takes a while to get a drink. Very family friendly. The water park for kids under 10 was great. Overall a good experience.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Harshil Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and lots of activities every day.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Karla Maria Acosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were so friendly and helpful
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great the only thing was the food it was like a 6..other then that everything was good!!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Egzon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food was good and the activities for kids were good just the hotel had a lot of cockroaches that grossed us a lot we had to go through a lot of stuff when we got home to protect our house for those not to get in our home
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Overall it was good. It has a lot of activities and my kids had a great time in the different swimming pools and waterparks. The beach was right next to the hotel with parasailing, jet skis, and close to the ferry. The personnel were supre helpful and nice. The restaurant food was good but not the buffet, the elevators were super hot and took forever, and I had to constantly report to the main office to open the waterpark.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Denise Jacqueline

Liked: Cleanliness, staff & service
Disliked: Amenities
Like: not crowded, beach was nice, food was good. Dislike: power was out, room was unmade when we arrived. Elevators overcrowded or not working. No one answered phones, not enough towels.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Louis Matos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommended this place for family and adults. Rooms were always clean. Staff was awesome. Pools were also clean and well maintained. Plenty of things to do for the little ones.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Priscila

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great, pool was great. Food was not good. Beach was ok
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Amenities
The rooms are outdated, specially the bathrooms. when you arrive they tell you can eat at the buffet place or make reservations for the other 5 restaurants from 12pm to 2 pm. We went as a family of 5 for 1 week and every time I tried to go in and make reservations it would say no table available. Then I went to complain they made 3 reservations at the Wayne book, La pizza and fisherman. Out of these 3 La pizza had the best food overall. Wayne’s boots I didn’t like it at all. The buffet place was okay nothing special didn’t like most of the food they had. Sometimes we have to wait in line for a table. Kids water playground closes at 4:30 which i think is pretty early.
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Mena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not so much they have a lot of bad reviews but we decided to give them a chance and we regret it. Things they can’t control beach is full of sea weed and has foul smell. A lot of heat and humidity They have no control over that to be fair. Rooms are outdated the gentleman at check in gave us phony website to do dinner reservations but this web site don’t even work were told to do reservation at 11 am I will log in at 11 sharp only one option or non . Buffet was ok but same food items every day. Food service staff were nice and helpful. Front desk don’t care and each time we go and let them know about an issue they lied and blame someone else . When I told them I can’t make dinner reservations they blamed Expedia !! . The only good thing that my kids had good time they enjoyed pools and water park
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
At check in we received a QRCode to reserve at restaurants for 3 days we where unable to booked I tried to talk to front desk and they said to use the QR code they couldn’t do anything at fourth day I went and demanded to be helped finally they filled a form to reserve my parents also reserved at Expedia they said they didn’t reserved in Expedia so they couldn’t help them make reservations after going several times to front desk finally the manager took care of everything on my last reservation at the Italian restaurant they only have 10 min tolerance I was there exactly at 9:39 my reservation was at 9:30 the captain was not there he came to help at 9:45 and said they couldn’t serve us anymore I did argued Inwas there on time he literally said I was lying so I say d you have camaras? Please check them you’ll see I’m not lying and walk away the French and seafood restaurant are the best in food and service over all it’s very good for family with children but not really for young adults
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Alireza

Liked: Staff & service
We stayed at Crown Paradise Cancun in September 2026, and overall it was an okay experience with both positives and negatives. I’m mentioning the date because the weather was extremely hot, which made some of the ventilation issues much more noticeable. The resort feels a bit dated but reasonably maintained. The food wasn’t bad, but the selection was limited and became repetitive after a couple of days. My biggest issue was the air conditioning/ventilation. Cancun is extremely hot, especially in September, and even some indoor areas weren’t properly cooled. The restaurant was uncomfortably warm, and the indoor entertainment area with billiards, foosball, and a movie space was also quite warm. This made it difficult to relax and enjoy these areas. On the positive side, it’s a great resort for families with kids. There are water parks, several pools, a playground, a partially covered pool that provides protection from the strong sun, and an adults-only pool. Overall, I’d recommend it mainly to families with children, but if good air conditioning, modern rooms, and a wide variety of food are important to you, keep those things in mind before booking.
Stayed 4 nights in Sep 2026
Verified review

2/10 Terrible

Kelli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power was out for multiple days , causing hot rooms and restaurant . Waited 2 hours to check in. Pool and beach were nice , but that’s where it ends. We are budget travelers and keep our expectations low, this hotel didn’t even meet our low standards. Terrible buffet and food and drink. Won’t return. Book elsewhere
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Alyssa

Disliked: Amenities
The large water slides weren’t open the entire time we were there. The bathroom had a wet spot on the floor that water kept coming up from under the floor. They gave us the wrong room and it took them a day and three requests to bring the extra bed to the room. The restaurant staff was amazing though!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! We got the honeymoon suite and the views were to die for! The housekeeping kept the room in tip top shape. The property was absolutely beautiful and the staff was extremely accommodating and friendly. The only sub-par about the facility is the gym there. It is very out dated and some of the equipment either didn't work or was falling apart (but let's get real, most people do not work out on vacation). As a whole we very much enjoyed the stay and would 100% stay here again!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Bartosz

Liked: Staff & service, amenities
Great place for kids but needs updates. The rooms were on the small side but livable. The overall property seems to be deteriorating, it needs work and it seems like they're trying to keep up with it but the list is long. The kids loved it. The food selection was not as good as other resorts we stayed at. Menu was limited and didn't matter if you went to the restaurants. All food was pretty much the same. So a solid 3 star place. For the price. You really can't complain.
Stayed 5 nights in Mar 2026