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City Express Plus by Marriott Cancún Aeropuerto Riviera

3.5 star property
Hotel with an outdoor pool, in the vicinity of Delfines Beach

Choose dates to view prices

City Express Plus by Marriott Cancún Aeropuerto Riviera, located near Xoximilco and Ventura Park Cancun, is a tranquil retreat with a garden and outdoor pool. Start your day with continental breakfast, unwind at the bar or gym, and enjoy convenient amenities like luggage storage and meeting rooms. Guests appreciate its proximity to the airport.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506

What's nearby

  • Xoximilco - 14 min walk - 0.8 miles
  • Moon Palace Golf Club - 3 min drive - 1.1 miles
  • El Tinto Golf Course - 3 min drive - 2.2 miles
  • Riviera Cancun Golf Resort - 14 min drive - 4.6 miles
  • Delfines Beach - 41 min drive - 12.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Boulangerie - ‬6 min drive
  • ‪Grand Central Buffet - ‬6 min drive
  • ‪Sky Bar - ‬6 min drive

About this property

City Express Plus by Marriott Cancún Aeropuerto Riviera

Hotel near Delfines Beach
Near Xoximilco, City Express Plus by Marriott Cancún Aeropuerto Riviera provides free continental breakfast, dry cleaning/laundry services, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A vending machine, smoke-free premises, and an elevator
  • A 24-hour front desk, barbecue grills, and a water dispenser
  • Guest reviews give good marks for the proximity to the airport
Room features
All 120 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • Recycling, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does City Express Plus by Marriott Cancún Aeropuerto Riviera have a pool?

Yes, this property has an outdoor pool.

Is City Express Plus by Marriott Cancún Aeropuerto Riviera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Plus by Marriott Cancún Aeropuerto Riviera?

Self parking is available for a fee.

What time is check-in at City Express Plus by Marriott Cancún Aeropuerto Riviera?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Plus by Marriott Cancún Aeropuerto Riviera?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Cancún Aeropuerto Riviera located?

Situated in Cancun, this hotel is within 12 mi (20 km) of Delfines Beach, Puerto Morelos Town Square, and Maya Museum of Cancun. Oasis Arena and Aquaworld are also within 16 mi (25 km).

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Reviews

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

7.4

Good

7.8

Cleanliness

7.2

Amenities

7.6

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 436 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 136 out of 1008 reviews
Rating 4 - Poor. 93 out of 1008 reviews
Rating 2 - Terrible. 145 out of 1008 reviews

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, pool, free transportation and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Yancarlo

Liked: Cleanliness, amenities
It was a great hotel and I like it to the fullest
Stayed 7 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The restaurant and Starbucks in the property are a plus. The food was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I and my grandsons enjoyed the pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean
Stayed 1 night in Aug 2024

10/10 Excellent

chikezie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very quiet and at a walkable distance to the shopping mall in the area. The environment is very beautiful and their staff are friendly. I recommend it for anyone who enjoys quietness during their vacation. You could book your event from a nearby Hotel called Avani hotel and the transportation will be provided for you to go and come back to the hotel. I enjoyed my stay here.
Stayed 4 nights in Aug 2024

4/10 Poor

Rogelio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of help is urgently needed if you want to keep this property to Marriott standards. Motel 6 offers better value for your money. Customer service, Sorry, staff needs A LOT of help. While I understand this brand is not RITZ CARLTON brand, it definitely did not meet our MARRIOTT brand expectations.
Stayed 1 night in May 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities
More clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. We love this hotel and the staff is super friendly and helpful. We were having breathing issues due to the humidity in the room and they gave us an air purifier and tried to help as much as possible. It would be great if the hotel invests in a ventilation system or even open small windows to refresh the air in the rooms. Overall, the staff is great, the place is very clean and the price is affordable compared to other places in Cancun.
Stayed 1 night in Jan 2025

2/10 Terrible

Praveena

Disliked: Staff & service, property conditions & facilities
Very conjusted and over priced for what i paid - truly not worth more than 50$- free breakfast is a scam !!
Stayed 1 night in Dec 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bugs crawling on and around our bed. Our room smelled horrible and the property seemed dirty
Stayed 1 night in Jan 2025

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities
The beds are really uncomfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Shuttle is a Joke. Waited 90 minutes!!!

Okay hotel. The Free Hotel shuttle bus is a complete joke!!! Waited 90 minutes and ruined our arrival. When booking here make sure to get Shuttle booked well in advance as Hotel does not make it easy on you. Ingrid and Samantha were nice in giving us late checkout til 7pm!
Stayed 1 night in Nov 2024

6/10 Okay

Andres

Disliked: Cleanliness, amenities
We found hair in our beds and the hotel floor was dirty
Stayed 1 night in Feb 2024

4/10 Poor

Janis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprised for a Marriott to be moldy and dirty, uneven flooring both in the hallways and outside decking. Everyone seems to speak very limited English. Their shuttle service from the airport in making a connection was poor.
Stayed 1 night in Jan 2025

6/10 Okay

Paola

Disliked: Cleanliness, staff & service
Room was not well cleaned
Stayed 1 night in Jan 2025

2/10 Terrible

Lan

Disliked: Cleanliness, staff & service, property conditions & facilities
Limited to English communication.
Stayed 1 night in Mar 2024

8/10 Good

Dona

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Feb 2024

2/10 Terrible

ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible service when checking in after a long waiting got the key and when I get to the room there was a person inside and I had to go back to the front desk so they give me another room. I heard that other guests could not get a room even when they had a reservation.

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service

Not impressed

Old, dated, musty and moldy. I’ve stayed on the other side a few times, but the City Express Plus side seems more rundown. Breakfast included, but not the hot buffet breakfast items. Helpful to be informed of that BEFORE visiting the breakfast bar. Both sides of the hotel always REFUSE to let you check in even 15 minutes before 3 pm, that behavior seems unnecessary.
Stayed 1 night in Jul 2024

6/10 Okay

Fabby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was not as clean, new, or spacious as I expected based on their website and the brand they represent. While the employees were incredibly friendly and kind to us, there were several disappointments during our stay. At check-in, staff were on their phones, and when I asked for water (which was supposed to be provided in the rooms), they didn’t have any—not even a single bottle in the entire place. The breakfast buffet had to be paid for in dollars, which was unusual, and the receptionist initially said we could pay with a card but that wasn’t the case. Additionally, the sheets in the room were not very clean. Overall, while we only stayed one night and appreciated the friendly staff, the cleanliness and basic amenities fell far short of expectations.

10/10 Excellent

Sandra

Liked: Cleanliness
Muy buena opción!
Stayed 1 night in Oct 2025

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