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City Express by Marriott Cancun

3.0 star property
Comfortable hotel, walk to Plaza Las Americas

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

City Express by Marriott Cancun

Photo gallery for City Express by Marriott Cancun

Outdoor pool
Exterior
Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Dining
Lobby lounge

Overview of City Express by Marriott Cancun

Reviews
7.6

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Check out the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas1 min walk
  • Popular LocationDubai Palace Casino4 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)15 min drive

Room options

View all photos for Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
ibis Cancun Centro
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Free WiFi
Restaurant
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7.8 out of 10, Good, (1005)
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About the neighborhood

Cancun

City Express by Marriott Cancun is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district and near a private beach. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Plaza Las Americas - 1 min walk
  • Dubai Palace Casino - 4 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Playa Tortugas - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Starbucks - 4 min walk
  • Chili's - 4 min walk
  • La Taberna de los Amigos - 5 min walk
  • Toks - 4 min walk
  • Hooters - 4 min walk

About this property

City Express by Marriott Cancun

Hotel located in Downtown Cancun
Plaza Las Americas is located near City Express by Marriott Cancun, which provides free full breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, meeting rooms, and an elevator
  • A ballroom, coffee/tea in the lobby, and luggage storage
Room features
All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 31-inch LED TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Cancun?

Self parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Check-out is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 851 reviews" "
Rating 8 - Good. 276 out of 851 reviews" "
Rating 6 - Okay. 143 out of 851 reviews" "
Rating 4 - Poor. 87 out of 851 reviews" "
Rating 2 - Terrible. 70 out of 851 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024

2/10 Terrible

Karla

Never got checked in bc Expedia screw it up again! There was no reservation so I had to make a new one in another hotel. I expect fully refund for this
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Photos are misleading. Room was very outdated. Stains on walls and floors. Front desk was unfriendly. Staff didn't say hello if you walked by. I wouldn't recommend staying here!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimi M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

6/10 Okay

Kristina, debert

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Ricardo

Stayed 4 nights in Dec 2023

2/10 Terrible

Janet

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel doesn't look anything like what is portrayed online. Looks completely different than online. Horrible experience with cleanliness and breakfast options. Horrible!
Stayed 5 nights in Dec 2023