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Casa del Jaguar Beach Hotel

Property class: 4

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Photo gallery for Casa del Jaguar Beach Hotel

A clear blue pool surrounded by palm trees and a clear sky. - Casa del Jaguar Beach Hotel (Isla Mujeres)
A spacious indoor area with a thatched roof, a stone wall, and a patterned floor. - Casa del Jaguar Beach Hotel (Isla Mujeres)
An outdoor dining area with wooden furniture, a patterned floor, and a view of the ocean. - Casa del Jaguar Beach Hotel (Isla Mujeres)
An aerial view of a beach resort with a pool, sun loungers, umbrellas, and palm trees. - Casa del Jaguar Beach Hotel (Isla Mujeres)
A beach with white sand, palm trees, and lounge chairs with umbrellas. - Casa del Jaguar Beach Hotel (Isla Mujeres)
Close to North Beach and Isla Mujeres Ferry Terminal, Casa del Jaguar Beach Hotel provides free breakfast (local cuisine), a beach bar, and a garden. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a massage, reflexology, and a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

A living room with a grey sofa, a wooden coffee table, and a wicker armchair.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A modern bedroom with a large bed, a bedside table, a wardrobe, and a sliding glass door leading to a balcony.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Master Suite

A bedroom with a bed, a desk, a chair, a ceiling fan, a TV, and a walk-in closet with robes.

Master Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Casa del Jaguar Beach Hotel is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including whale-watching. Visit our Isla Mujeres travel guide
Map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400

What's nearby

  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    2 min walk - 0.1 miles
  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    5 min walk - 0.3 miles
  • Isla Mujeres Cemetery
    6 min walk - 0.4 miles
  • Parador Fotográfico
    8 min walk - 0.5 miles
  • Faro de Punta Norte
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    120 min drive

Restaurants

  • Stingray
    5 min walk
  • Cañabar Beach Club
    1 min walk
  • Lima Y Coco
    2 min walk
  • Las Hamacas
    2 min walk
  • Lola Valentina
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Green Demon
  • Guru
  • Guru Bech Club

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay
  • A tax is imposed by the city: USD 2.05 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 003-007-001561/2025

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Casa del Jaguar Beach Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Casa del Jaguar Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa del Jaguar Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Casa del Jaguar Beach Hotel?

Check-out is at noon.

Where is Casa del Jaguar Beach Hotel located?

Nestled on the beach, this Centro - Supmza 001 hotel is just steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Isla Mujeres Cemetery are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa del Jaguar Beach Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 93 out of 109 reviews
Rating 8 - Good. 10 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the room was clean, and the breakfast was delicious 😋
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gem to stay at on the corner of Playa Norte. Water is beautiful and rooms are great! You get a day bed with your stay and the pool is nice! Would highly recommend for a getaway!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small and romantic perfect location to the beach
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great experience staying at Jaguar Hotel. Everyone working at the hotel was amazing. From the moment you get there until you leave. The food was delicious and the view to the ocean is spectacular. I how the ocean was only a couple of steps away from your room. I would recommend this hotel for anyone who just wants to get away for a couple of days.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, the beach was great, lively area in the heart of Isla! Sure everyone can improve on little things but we had a great experience and love the low key type of hotels that are right on the beach!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice property. Always kept clean, very nice and helpful staff from front desk to waitstaff to cleaning staff and maintenance. Beach was beautiful with reserved beach beds for guests. We also enjoyed the food in the restaurant, especially the ceviche. We would stay there again.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with the best beach in Isla Mujeres. Our room was super clean, very spacious and COLD! The ACs worked perfectly and kept us cool. We had a little patio that we didn’t get to use but was very cute. The pool area can be a little more maintained. The beach club however was fantastic!! The food is absolutely delicious, drinks are strong and well served and the service is on point. We were there 5 days and everyone was very helpful and welcoming, specially Sonny from the beach club. He made sure we had everything we needed and on top of service. Will definitely continue to come back again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very relaxing and the rooms are spacious. The breakfast in the morning was perfect to get you going with a view of the ocean as well. There’s even a pool that allows for some relaxation and escape from the sun. A perfect retreat, which still allows you to explore the village.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great small boutique hotel...awesome location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a real oasis! There was such attention to detail - even the garden pathways were meticulously cured daily and lined with beautiful conch shells. Breakfast was abundant and made fresh upon order. We were provided with plenty of fresh drinking water and ice. The staff were excellent! The beach was not exclusively private. The lounge chairs were shared with another hotel and the beach was literally “invaded” with tourist boats (43 just past the buoy). Also the music from the beach club next door was obnoxiously loud! Fortunately the pool was private so that saved the day!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to stay, next to the beach, great food and easy to get there.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa del Jaguar! The location is perfect—right on beautiful Playa Norte, with easy access to everything while still feeling like a relaxing escape. The included beach club access and daybeds were such a great perk and made our beach days even better. The staff was amazing from start to finish—so welcoming, friendly, and helpful throughout our entire stay. We also rented a golf cart directly through the hotel, and the whole process was incredibly easy and convenient. The beach club food was delicious, and I have to give a special shoutout to the spicy watermelon margarita—it was hands down the best one I’ve ever had! For this trip, we had planned to stay at Casa del Jaguar first and then finish our vacation at an all-inclusive resort in Cancun. But after leaving Isla Mujeres and checking into the all-inclusive, we realized just how much we missed Casa del Jaguar—so much so that we actually went back! That probably says more than anything else about how much we loved our stay. We are already planning our next trip back in February and can’t wait to return. Casa del Jaguar has officially become one of our favorite places, and we would recommend it without hesitation! 🌴🍉🍹
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed beach
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
They added an extra touch for our anniversary ❤️
Pool overlooks the beach
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean! This place was walkable to all restaurants and shops !!
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, good service, and clean. Rooms was very basic.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean, the bed was super comfortable. The sheets were soft. The location is excellent. It is right on the beach and right around the corner from the main drag. The only reason I am not giving it five stars is because the water pressure in the shower was crazy. I don’t understand this fixation with a rain nozzle. It comes straight down on your head with absolutely no water pressure. You cannot get soap out of your hair there’s no pressure. Plus, it was very hard to work the hot/cold knobs and get it regulated. That is the only reason I don’t give this hotel all the stars. The staff was very friendly and very accommodating. Our last night of seven nights was a little bit annoying because they had their staff holiday party and it was incredibly noisy until 1 AM so I’m not sure I would stay there again during the week prior to Christmas. Other than that, it was a great stay and a great vacation..
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Stayed 4 nights in Jan 2024