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Casa del Jaguar Beach Hotel

4.0 star property
Travelers find relaxation on the beach with soothing massages and rejuvenating spa treatments at this coastal retreat with pool and dining options

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Photo gallery for Casa del Jaguar Beach Hotel

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers - Casa del Jaguar Beach Hotel (Isla Mujeres)
Reception - Casa del Jaguar Beach Hotel (Isla Mujeres)
Restaurant - Casa del Jaguar Beach Hotel (Isla Mujeres)
On the beach, white sand, sun loungers, beach umbrellas - Casa del Jaguar Beach Hotel (Isla Mujeres)
Restaurant - Casa del Jaguar Beach Hotel (Isla Mujeres)
Casa del Jaguar Beach Hotel welcomes visitors to sun-kissed shores for beach massages or deep-tissue treatments at the onsite spa. Relax at the outdoor pool, enjoy continental breakfast, and dine at two on-site restaurants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Master Suite

Master Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Casa del Jaguar Beach Hotel is in Centro - Supmza 001, a neighborhood in Isla Mujeres. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including whale-watching. Visit our Isla Mujeres travel guide
Map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400

What's nearby

  • Norte Beach which includes swimming, a sandy beach and tropical scenes
    North Beach
    2 min walk - 0.1 miles
  • Exploring the lovely streets of Isla Mujeres. #OnTheRoad
    Miguel Hidalgo
    5 min walk - 0.3 miles
  • High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.
    Isla Mujeres Ferry Terminal
    13 min walk - 0.7 miles
  • Isla Mujeres Cemetery
    6 min walk - 0.4 miles
  • beach
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    120 min drive

Restaurants

  • Cañabar Beach Club
    1 min walk
  • Stingray
    5 min walk
  • Buho's
    2 min walk
  • Mayan Beach Club Restaurant & Tequileria
    9 min walk
  • Lola Valentina
    6 min walk

About this property

Casa del Jaguar Beach Hotel

Upscale hotel near North Beach
Located close to Isla Mujeres Ferry Terminal, Casa del Jaguar Beach Hotel provides free continental breakfast, a beach bar, and a garden. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, reflexology, or a Swedish massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • A free beach club on site, wedding services, and concierge services
  • Luggage storage, a front-desk safe, and a banquet hall
  • Smoke-free premises, beach umbrellas, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/closets, separate sitting areas, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Green Demon
  • Guru
  • Guru Bech Club

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay
  • A tax is imposed by the city: USD 2.05 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Frequently asked questions

Does Casa del Jaguar Beach Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Casa del Jaguar Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa del Jaguar Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Casa del Jaguar Beach Hotel?

Check-out is at noon.

Where is Casa del Jaguar Beach Hotel located?

Nestled on the beach, this Centro - Supmza 001 hotel is just steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Aztlán Galería are also within 10 minutes.

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Reviews

Casa del Jaguar Beach Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 85 reviews
Rating 8 - Good. 6 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

Reviews

Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very relaxing and the rooms are spacious. The breakfast in the morning was perfect to get you going with a view of the ocean as well. There’s even a pool that allows for some relaxation and escape from the sun. A perfect retreat, which still allows you to explore the village.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elan

Liked: Cleanliness, staff & service, property conditions & facilities
Great small boutique hotel...awesome location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed beach
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to stay, next to the beach, great food and easy to get there.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
They added an extra touch for our anniversary ❤️
Pool overlooks the beach
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Carole

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean, the bed was super comfortable. The sheets were soft. The location is excellent. It is right on the beach and right around the corner from the main drag. The only reason I am not giving it five stars is because the water pressure in the shower was crazy. I don’t understand this fixation with a rain nozzle. It comes straight down on your head with absolutely no water pressure. You cannot get soap out of your hair there’s no pressure. Plus, it was very hard to work the hot/cold knobs and get it regulated. That is the only reason I don’t give this hotel all the stars. The staff was very friendly and very accommodating. Our last night of seven nights was a little bit annoying because they had their staff holiday party and it was incredibly noisy until 1 AM so I’m not sure I would stay there again during the week prior to Christmas. Other than that, it was a great stay and a great vacation..
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, good service, and clean. Rooms was very basic.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean! This place was walkable to all restaurants and shops !!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique style hotel right on Playa Norte. Clean, spacious and quiet rooms. Lovely breakfast and beach club with impeccable service, food and drinks. A wonderful home base for Island Music Fest.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bruce

yes
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Love this Hotel and Playa Norte
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ZEN atmosphere
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

julie

Liked: Amenities, property conditions & facilities
Beautiful property on the best beach on Isla Mujeres. The beach this hotel is on is incredible.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

GREG

Liked: Cleanliness, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Casa del Jaguar was recommended by my sister in law. It was everything she said and more. Met the owner as well! Definitely will return. The food and drinks were excellent!
Stayed 4 nights in Aug 2025