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Casa de Ana

2.0 star property
Guesthouse with a 24-hour front desk, near Cancun Mall

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Photo gallery for Casa de Ana

Courtyard
Shower, free toiletries, towels, soap
Flat-screen TV
Shared kitchen
1 bedroom, desk, laptop workspace, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom | 1 bedroom, desk, laptop workspace, free WiFi

Family Quadruple Room, Multiple Beds, Private Bathroom

Highlights

Patio
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Laptop workspace
Desk
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Room, 1 King Bed, Kitchenette, Ground Floor

Economy Room, 1 King Bed, Kitchenette, Ground Floor | 1 bedroom, desk, laptop workspace, free WiFi

Economy Room, 1 King Bed, Kitchenette, Ground Floor

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Desk
  • 18 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Cancun, QROO, 77510

What's nearby

  • Plaza 28 - 3 min drive - 1.7 miles
  • Cancun Mall - 3 min drive - 1.6 miles
  • Las Palapas Park - 4 min drive - 1.3 miles
  • Ultramar Ferry Puerto Juárez - 5 min drive - 2.2 miles
  • Puerto Cancun Marina Town Center - 7 min drive - 3.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Los 7 Mares - ‬4 min walk
  • ‪Mercado independencia - ‬4 min walk
  • ‪El Pocito - ‬10 min walk
  • ‪Bromelia - ‬14 min walk
  • ‪Las Brasas del Bajio - ‬8 min walk

About this property

Casa de Ana

Guesthouse near Plaza 28
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Casa de Ana. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Casa de Ana offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Patios, kitchenettes, and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun

Frequently asked questions

Is Casa de Ana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa de Ana?

Limited spots are available.

What time is check-in at Casa de Ana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa de Ana?

Check-out is at noon. Late check-out is available for MXN 305 (subject to availability).

Does Casa de Ana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–1:00 AM on request. A fee of MXN 450 per vehicle applies.

Where is Casa de Ana located?

Located in Downtown Cancun, this guesthouse is within 1 mi (2 km) of Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Mercado 28 are also within 2 mi (3 km).

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Casa de Ana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 38 reviews
Rating 8 - Good. 13 out of 38 reviews
Rating 6 - Okay. 9 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Stayed 1 night in Sep 2022

8/10 Good

Mariana

Liked: Cleanliness, property conditions & facilities
Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Stayed 3 nights in Nov 2024

8/10 Good

Lupiita

Stayed 3 nights in Mar 2023

6/10 Okay

Javier

Liked: Amenities, property conditions & facilities
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Stayed 7 nights in Sep 2022

6/10 Okay

Diana

Stayed 4 nights in Jul 2022

4/10 Poor

Yolanda

Liked: Staff & service, property conditions & facilities
Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Stayed 2 nights in Jun 2022

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correspond aux attentes

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Stayed 1 night in Feb 2022

8/10 Good

VERONICA

Liked: Property conditions & facilities, room comfort
Stayed 13 nights in Feb 2022

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Stayed 2 nights in Jan 2022

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 2 nights in Jan 2022

10/10 Excellent

chittaranjan

Stayed 1 night in Dec 2021

10/10 Excellent

Yasmine

Liked: Staff & service, amenities, property conditions & facilities
The owners are super nice, its not far from the center of cancun. And the price is very decent
Stayed 1 night in Nov 2021

6/10 Okay

Jaime

Liked: Cleanliness, staff & service

Acorde con el precio

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
Stayed 1 night in Jul 2021

8/10 Good

Javier Israel

Stayed 2 nights in Aug 2020

8/10 Good

Gus, Atlanta, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and nice. Accommodations match well the description and pictures.
Stayed 14 nights in Jul 2020

8/10 Good

CLER JANET

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

人がよかった。

友達と3泊しました。値段は少し高いですが、空港からの送迎があり、部屋の使い方の説明を丁寧にしてくれました。空港まで朝早くにタクシーを呼んでくれたり、非常に親切な対応でした。キッチンを使えるため、料理もできました。部屋は清潔で、ベッドがふかふかでした。シャワーのお湯は出ませんでした。立地は悪く、中心まで20分以上歩く必要がありました。
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019