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Casa Caribe Cancun

5.0 star property
Hotel with free parking, steps from Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Casa Caribe Cancun

Exterior
Garden
Beach/ocean view
Beach/ocean view
Lobby sitting area
Casa Caribe Cancun welcomes travelers to Puerto Juarez with practical comforts and scenic beauty. Enjoy in-room WiFi, laundry facilities, and an outdoor pool. The restaurant serves delicious meals, and the bar offers drinks with garden views of the ocean.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | 1 bedroom, free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | 1 bedroom, free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | 1 bedroom, free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, free WiFi, bed sheets

Luxury Suite, 1 King Bed

Highlights

Yard
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 miles
  • Puerto Cancun Marina Town Center - 13 min drive - 2.5 miles
  • Plaza 28 - 17 min drive - 3.1 miles
  • Plaza Las Americas - 17 min drive - 3.8 miles
  • Cancun Mall - 19 min drive - 3.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪Barracuda - ‬9 min walk
  • ‪Portofino - ‬3 min drive
  • ‪Puerto Santo - ‬14 min walk
  • ‪La Plaza - ‬8 min walk

About this property

Casa Caribe Cancun

Hotel near Ultramar Ferry Puerto Juárez
Casa Caribe Cancun provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Caribe Cancun include comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and housekeeping

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The Westin Resort & Spa, Cancun

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8.6 out of 10, Excellent, 2,357 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

Does Casa Caribe Cancun have a pool?

Yes, this property has an outdoor pool.

Is Casa Caribe Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Caribe Cancun?

Self parking is free at this property.

What time is check-in at Casa Caribe Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Casa Caribe Cancun?

Check-out is at noon.

Does Casa Caribe Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40.00 per person applies.

Where is Casa Caribe Cancun located?

Located in Puerto Juarez, this hotel is steps from Gran Puerto Pier and Ultramar Ferry Puerto Juárez. El Niño Beach and Séptimo Día Adventist Church are also within 2 mi (3 km).

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Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 288 reviews
Rating 8 - Good. 69 out of 288 reviews
Rating 6 - Okay. 40 out of 288 reviews
Rating 4 - Poor. 22 out of 288 reviews
Rating 2 - Terrible. 43 out of 288 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dieter

It’s a very simple but cozy and warm hotel. The breakfast is as small as it can be but it’s included. If you can rough it a bit, this might be the ideal place. Ferry to Isla Mujeres is 3 min away, plenty of food stands but the next beach is less than a mile away. We will be back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.
Stayed 1 night in Jun 2025

8/10 Good

Nadia

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient for the Ultramar ferry.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
We love Casa Caribe and have stayed here multiple times.
Stayed 7 nights in Mar 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony. Continental breakfast was only toast, coffee and tea. Could have had some fruit...
Stayed 2 nights in Mar 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Caribe was right next to Puerto Juarez pier. Perfect if you miss you miss last scheduled ferry to Isla Mujeres. One night stay was convenient for a late flight and catch the ferry in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Really nice stay, and super nice people. Had a spacious apartment and everything was perfect.
Stayed 2 nights in Dec 2022

10/10 Excellent

Marius

Liked: Staff & service, amenities, property conditions & facilities
30 minutes from the airport and right across the ferry boat to get to Isla Mujeres
Stayed 1 night in Feb 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
The señoras that work there were very helpful and nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this gem of a hotel. Friendly. Helpful staff and a relaxed tropical setting by the water. One block from the ferry to Isla Mujeres.
Stayed 2 nights in Jan 2024

10/10 Excellent

candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Although there’s no elevator, we don’t mind. The view from the balcony is spectacular. Also the pool is enough to spend a relaxing day. We booked it as it is right next to Ultramar Ferry going to Isla Mujeres, our favorite island. I will definitely go back here!
Stayed 2 nights in Jul 2023

10/10 Excellent

Justin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Had a great stay at Casa Caribe. Family apartment was very spacious, with all the essentials and some nice touches. Hotel is no-frills but cosy and homey. Breakfast was basic, but a nice extra given the price of the room. Our little ones loved the pool and garden areas. And the location - oceanfront & walking distance to the Isla Mujeres ferry, really can’t be beat. All in all a wonderful stay and a great value. We wish we would have had more time … and will definitely be back!
Stayed 1 night in Jan 2023

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
It said it was a 5 start Hotel on the app but it was clearly not. It’s ocean front but not beach front and it’s not swimmable. It’s right next to the ferry but the area around is very bad. It’s alright but an affordable place to stay in Cancun.
Stayed 3 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so bad we didn't even stay. Immediately booked hotel elsewhere. Chair and couch in sitting area appeared covered in years build up of dirt so no wonder there is no photo of it. Stains on walls. Mold. Yellow stain on mattress cover. I cant understand the 10/10 ratings. Perhaps those guests had better rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

For one night on a way to Isla

This place was ok for our one night stay before catching a ferry to Isla Mujeres, but would not have wanted to stay much longer. The room wasn’t in very good condition and it was a bit dirty, stains on sheets and curtains, ac leaked and shower was a bit shady. However the service was very kind and it was nice to get a small breakfast with the ocean view!
Stayed 1 night in Mar 2024

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, the breakfast was not plentiful but was tasty and sufficient (coffee was weak). The ambiance is amazing, there is a wonderful atmosphere in Casa Caribe. The rooms are large and clean. The kitchens are not stocked and we had to request towels. However we were given bottled water every time we requested it.
Stayed 2 nights in Feb 2023

8/10 Good

Ronald J.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not so good

Its a bit run-down. A few roches in the kitchen at night. I liked the balcony, and the dinning area was right next to the water. A good loca y ion near the ferry terminal. Of the did some maintenance, and put some money into this hotel, it would be great, since the lication is so good and fight on the water. As it is I'd probably not stay there again, but it was a very good price if you need to save some money.
Stayed 3 nights in Jun 2023

2/10 Terrible

Olicar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Great ferry location. Great for overnight stays.

This hotel is situated about 2 minutes walk from the ferry terminal which makes it super convenient. Check in time is rather late, as we arrived early and they would not allow us to get our room even an hour early...but only 30 minutes early. This was not a busy time...and from the looks of our room, it wasn't even cleaned properly. There was a layer of dust on our fridge and the floor felt like it hadn't been swept. So, I'm not sure what we were waiting for at check in. That aside, the grounds are beautiful as well as the views. As for breakfast, we were told only toast was given as the "free" breakfast alongside artificial orange juice and coffee with no milk was available. Not what we expected upon choosing a hotel with breakfast options. The location was quiet at night allowing for a good night's sleep. Room was comfortable and ac cold. Again, location is great for using the ferry for any day trips. I feel the price is a bit high for what is presented and the maintenance of the room.
Stayed 1 night in Jun 2024

4/10 Poor

Maryam

Disliked: Cleanliness, amenities, property conditions & facilities
You cant lock the doors from inside and it was really stressing me out. I couldn't sleep properly at all.
Stayed 4 nights in Oct 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
Only there for a short time but the pool and surrounding areas were dirty and not well maintained
Stayed 1 night in Jul 2025

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